Customer reviews of Les Trésors d’Érable

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 7 721 published reviews

Summary of reviews

Products consistently arrive in impeccable condition, showcasing excellent packaging that protects their quality. Many customers highlight the fast delivery, often receiving their orders within just a few days, which enhances the overall shopping experience. The maple syrup and other offerings are frequently mentioned as delicious and of high quality, evoking positive memories of trips to Canada. The ordering process is noted for being straightforward and hassle-free, contributing to a seamless experience that encourages repeat purchases.

Reviews 1, 2 and 4 stars

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ORELIE S.
Rating: 2 out of 5
following a purchase from 20/12/2022
Big problem with the deliveryman GLS. My parcel went back to the supplier without me being informed (the supplier was not informed either!!) Great reactivity from Maple Treasures. The delivery was catastrophic, my package was not delivered to the delivery point I had chosen...I did not get my order in time for Christmas. I am very disappointed with the delivery company. If the delivery person is the same for a next order, I will think twice before ordering.
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Laurence S.
Rating: 4 out of 5
following a purchase from 22/12/2022
Fast service
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Aloyse C.
Rating: 4 out of 5
following a purchase from 16/12/2022
very well packed, delivered quickly
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Jean Claude M.
Rating: 4 out of 5
following a purchase from 22/12/2022
Product conforms, but a little expensive
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Julie M.
Rating: 4 out of 5
following a purchase from 01/12/2022
Delivery was pretty fast, all the items are there and in good condition. Only drawback: I paid a little extra for them to be wrapped as gifts, but they arrived in a simple box, no gift wrap! Apart from that, very satisfactory service
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Norbert B.
Rating: 4 out of 5
following a purchase from 15/12/2022
Pleasantly surprised by the discovery of Cannadian wine
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Karsten K.
Rating: 4 out of 5
following a purchase from 18/12/2022
Everything is great, I am very satisfied.
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Corinne C.
Rating: 4 out of 5
following a purchase from 10/12/2022
The order was delivered quickly.
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Raphael G.
Rating: 4 out of 5
following a purchase from 15/12/2022
Order delivered, no worries
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jean-pierre B.
Rating: 4 out of 5
following a purchase from 10/12/2022
WELL
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nicolas C.
Rating: 1 out of 5
following a purchase from 12/12/2022
Excellent product. 2 delivery problems on the same order. No response from customer service. Too bad....
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Florence C.
Rating: 4 out of 5
following a purchase from 12/12/2022
My package arrived safely. Only the big gift box was damaged, too bad but the products are there! Merry Christmas!
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Brigitte G.
Rating: 4 out of 5
following a purchase from 09/12/2022
Very good
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Sylvie D.
Rating: 4 out of 5
following a purchase from 09/12/2022
Impeccable, very well packaged 👍
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raymond R.
Rating: 4 out of 5
following a purchase from 08/12/2022
Except for a mistake in the delivery and a damaged box of cakes everything is fine chalice.
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LEROUVILLOIS E.
Rating: 4 out of 5
following a purchase from 08/12/2022
Order perfectly packaged in a box that could have been of a smaller size. Gift 3 validated because of an order over 100€: 1 brochure on tourism in Quebec and a maple syrup lollipop. They would be better off not giving it, as it is ridiculous. But what can be the gifts 1 and 2?
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Ronja H.
Rating: 2 out of 5
following a purchase from 06/12/2022
The products are as described, but they were not wrapped and the gift box was too small. Thus, I would not order there again.
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Thierry M.
Rating: 4 out of 5
following a purchase from 06/12/2022
The delivery was complicated. Neither the date nor the place were respected. Sorry for this negative review, your products are superb.
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Ariane C.
Rating: 4 out of 5
following a purchase from 06/12/2022
Gift package, unfortunately not wrapped. On the other hand, seems to have been appreciated.
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thierry L.
Rating: 4 out of 5
following a purchase from 04/12/2022
all went well, one package a little crushed inside but it will do.
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Michelle É.
Rating: 4 out of 5
following a purchase from 02/12/2022
Hello, parcel arrived well at the relay, articles packed carefully only hitch the box used was a little too voluminous for the quantity of ordered products
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Nathalie L.
Rating: 4 out of 5
following a purchase from 29/11/2022
Package well packed. Received in another place than the one defined...disappointed. Gift in the package: 1 cake....disproportionate/to the amount.ordered.
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Gérard G.
Rating: 4 out of 5
following a purchase from 28/11/2022
Fast delivery, no problem. The cookies are always nice
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Andrea A.
Rating: 4 out of 5
following a purchase from 27/11/2022
Good products
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Alain B.
Rating: 4 out of 5
following a purchase from 26/11/2022
The products are varied and of high quality. The after-sales service, if needed, is very reactive and efficient.
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Camille F.
Rating: 4 out of 5
following a purchase from 28/11/2022
The package arrived damaged... But fortunately all the products were intact. Very fast service and very good quality products!
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Pascal R.
Rating: 4 out of 5
following a purchase from 26/11/2022
Fast delivery and the bottles were well packaged.
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Luc D.
Rating: 4 out of 5
following a purchase from 25/11/2022
Very serious and good quality
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Jean-philippe R.
Rating: 4 out of 5
following a purchase from 25/11/2022
Very nice. Delivery conforms with a cool little gift...
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König W.
Rating: 4 out of 5
following a purchase from 20/11/2022
Delivery fast. Everything as expected.
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Patrick N.
Rating: 1 out of 5
following a purchase from 19/11/2022
Disappointed with the whisky sortilège box. It's obviously not the seller's fault, but you could warn that the box is not presentable, you know that since you pack the glasses separately from the box.
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Response from Les Trésors d’Érable
Guten Abend, die Gläser sind nicht in der Schachtel montiert, da sie beim Transport zerbrechen können. Mit freundlichen Grüßen
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Sophie S.
Rating: 4 out of 5
following a purchase from 18/11/2022
I am missing 1 item in my package Maple cream cookie
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Aurelie W.
Rating: 4 out of 5
following a purchase from 16/11/2022
Package received in perfect condition. Just have to taste it. I recommend without hesitation.
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Celine R.
Rating: 4 out of 5
following a purchase from 14/11/2022
The order is correct and in good condition! On the other hand the state of the box left much to be desired! I got a very damaged and open box! Without tape on it! I strongly advise you to change your delivery company!
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Raphaelle G.
Rating: 4 out of 5
following a purchase from 11/11/2022
Received my order quickly and very happy
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JF F.
Rating: 4 out of 5
following a purchase from 06/11/2022
Fast turnaround and very good customer service
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Christine R.
Rating: 4 out of 5
following a purchase from 06/11/2022
Fast, very well packaged. Expiration date a little fast for the peanut butter I wanted to give for Christmas!
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Clara L.
Rating: 4 out of 5
following a purchase from 31/10/2022
👍
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AIDA D.
Rating: 4 out of 5
following a purchase from 31/10/2022
the only regret is not to receive the gifts according to the codes
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Pierre B.
Rating: 4 out of 5
following a purchase from 31/10/2022
Always on top
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