Customer reviews of Les Trésors d’Érable

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 7 825 published reviews
5 6 754 86% 4 505 6% 3 207 3% 2 132 2% 1 227 3%

Summary of reviews

Les Trésors d'Érable consistently delivers quickly with orders arriving on time and well packaged, ensuring products reach customers in excellent condition. Customers highlight reliable service, smooth ordering, and prompt, careful delivery that keeps items secure and intact. The product quality stands out, with maple syrups, cookies, and whiskeys meeting or exceeding expectations and evoking Canadian memories. Supportive follow-up and easy navigation further reinforce a positive, trustworthy shopping experience.

Reviews 1, 2 and 4 stars

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R
Riochet G.
Rating: 4 out of 5
following a purchase from 12/01/2022
Fast delivery. Excellent products
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Philippe L.
Rating: 4 out of 5
following a purchase from 29/12/2021
Good products corresponding to the order.
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Marc P.
Rating: 4 out of 5
following a purchase from 26/12/2021
Very satisfied
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Nadine F.
Rating: 2 out of 5
following a purchase from 19/12/2021
The discounts I had when I made my choices were not applied. When I received my items I noticed that the use-by date of my tea was 3 months, in a supermarket I would not have bought it. No worries with the second product purchased.
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Sarl F.
Rating: 4 out of 5
following a purchase from 18/12/2021
I'm not a big fan of alcohol but the maple syrup whiskey is a killer. Thanks to my friend from Arcadia pancake house in Montauban for making me discover it.
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Andreas K.
Rating: 4 out of 5
following a purchase from 19/12/2021
Good handling
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Nadine H.
Rating: 4 out of 5
following a purchase from 19/12/2021
Very fast delivery. Good products
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Christine M.
Rating: 4 out of 5
following a purchase from 29/11/2021
Very good site that responds very quickly to our requests and quickly solves our little problems when there are some.
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Laurence V.
Rating: 4 out of 5
following a purchase from 16/12/2021
Package arrived on time. A slightly damaged box, a bit of a shame to offer. The syrup is delicious:) I will order again soon;)
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Claudine C.
Rating: 4 out of 5
following a purchase from 16/12/2021
Nice site, fast delivery
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Pascal K.
Rating: 4 out of 5
following a purchase from 16/12/2021
Easy to order, authentic product
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Laurence S.
Rating: 4 out of 5
following a purchase from 09/12/2021
super fast
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Nicole M.
Rating: 4 out of 5
following a purchase from 14/12/2021
package arrived in good condition
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Martine L.
Rating: 4 out of 5
following a purchase from 15/12/2021
Package received quickly
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Marine L.
Rating: 4 out of 5
following a purchase from 09/12/2021
Very well packaged package. Product conforms to my expectations. I recommend it.
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Thierry L.
Rating: 4 out of 5
following a purchase from 11/12/2021
Excellent maple syrup
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Gérard L.
Rating: 4 out of 5
following a purchase from 14/12/2021
Good site Fast delivery
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Alexandre G.
Rating: 4 out of 5
following a purchase from 12/12/2021
Perfect
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Jocelyne T.
Rating: 4 out of 5
following a purchase from 06/12/2021
Hello Very good product that I recommend has soon for the next order Happy New Year to all
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Sabine M.
Rating: 4 out of 5
following a purchase from 07/12/2021
Very fast in delivery and answering the request I will advise to many thanks
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Sev C.
Rating: 4 out of 5
following a purchase from 03/12/2021
Very good products but delivery complicated when you work!
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Stephane R.
Rating: 4 out of 5
following a purchase from 22/11/2021
Order received quickly, with suitable packaging. Very good products, I would order again without hesitation and I recommend !!!!
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Pierre L.
Rating: 4 out of 5
following a purchase from 06/12/2021
Products of qualities and very well packed, fast delivery, on the other hand 2 small candies for an order of 180€ a little petty better to put nothing
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Pierre B.
Rating: 4 out of 5
following a purchase from 04/12/2021
The products are great, but the delivery to review, the delivery was made 24 hours after the date given by the sender!!!
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Raymond F.
Rating: 4 out of 5
following a purchase from 29/11/2021
I put 4 because all the items are for the holidays
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Isabelle B.
Rating: 4 out of 5
following a purchase from 01/12/2021
Very fast delivery. However the boxes of cookies were open. Otherwise the rest of the order was ok
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Laurent S.
Rating: 1 out of 5
following a purchase from 01/12/2021
product arrived broken. Reported 2 times without response.
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Response from Les Trésors d’Érable
Guten Abend,
Ihr Ersatzprodukt wurde am 16. Dezember an Sie zurückgeschickt und in Empfang genommen.
Schönen Abend
O
Odile G.
Rating: 4 out of 5
following a purchase from 27/11/2021
Well received in time. However a small remark: the boxes of maple leaf cookies were badly closed, I had to replace the sticker (on the 15 boxes!)
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Pascale G.
Rating: 4 out of 5
following a purchase from 27/11/2021
It's the delivery that's a problem!!! GLS, really not top!!! otherwise, the company is efficient!!!
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Aude B.
Rating: 4 out of 5
following a purchase from 26/11/2021
Good value for money, excellent order processing and tracking. Very good products.
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Philippe B.
Rating: 4 out of 5
following a purchase from 21/11/2021
Quick and tasty
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Jennifer S.
Rating: 4 out of 5
following a purchase from 15/11/2021
Very good despite a small oversight in the order but problem quickly resolved
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Patrick S.
Rating: 4 out of 5
following a purchase from 16/11/2021
Everything was fine, except for the delivery because the Point Relais no longer exists and your carrier had dropped it off there anyway. Fortunately, the relay point gave it to me anyway, even though it had long since indicated that it was no longer a relay point.
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Martine C.
Rating: 4 out of 5
following a purchase from 10/11/2021
I'm very pleased with the service and the quality of the product. I'm very pleased with the service and the quality of the product.
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Dominique A.
Rating: 4 out of 5
following a purchase from 10/11/2021
Super fast service. Everything well packaged, appreciated the little gift of cookies. Only negative note the service with GLS which did not transcribe the address well. But after several calls and messages the package arrived safely
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Nathalie I.
Rating: 4 out of 5
following a purchase from 30/10/2021
Fast and careful delivery, items as per photos
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Nanouk C.
Rating: 4 out of 5
following a purchase from 31/10/2021
The package was received on time! Very good products
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Angelika S.
Rating: 4 out of 5
following a purchase from 01/11/2021
Fast delivery which was also very well packaged. The goods are delivered undamaged (bottle and 2 glasses).
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Roland K.
Rating: 4 out of 5
following a purchase from 29/10/2021
Order received quickly.
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Josiane L.
Rating: 1 out of 5
following a purchase from 15/10/2021
I am very dissatisfied. I did not receive my order of October 15. The package was supposedly delivered to the relay point and then returned to the sender! I asked for a refund which is still not done. Today is November 10!!!!
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Response from Les Trésors d’Érable
Guten Tag, Madame,
Ihre Bestellung wurde am 19. Oktober an der Relaisstelle zugestellt, am 21. Oktober haben Sie die Rücksendung an den Absender beantragt, und am 25. Oktober um 17:53 Uhr und 26 Sekunden erfolgte die Rückerstattung.
Mit freundlichen Grüßen
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