Products consistently arrive in impeccable condition, showcasing excellent packaging that protects their quality. Many customers highlight the fast delivery, often receiving their orders within just a few days, which enhances the overall shopping experience. The maple syrup and other offerings are frequently mentioned as delicious and of high quality, evoking positive memories of trips to Canada. The ordering process is noted for being straightforward and hassle-free, contributing to a seamless experience that encourages repeat purchases.
The order was placed on 19/08. After several delays, as of 07/09 I still haven't received it. UPS tells me they are "putting in place action plans to deliver to me as soon as possible". ACTION PLANS! Wow, that's impressive for a small package of 5.3kg!!! As for the invoice payment, there was no waiting, my account was debited the amount of the order on 20/08. So 1 star is still a good rating!
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Marc M.
Rating: 4 out of 5
following a purchase from 28/08/2025
Excellent service
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ALFREDO S.
Rating: 1 out of 5
following a purchase from 10/08/2025
We have not received the order placed on August 10 and as of September 2 it has still not been delivered to us.
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Patrick M.
Rating: 4 out of 5
following a purchase from 16/08/2025
No worries about the products which are always very good but complaints about the carrier UPS who did not deliver to the right place.
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Christine B.
Rating: 4 out of 5
following a purchase from 18/08/2025
Very good products
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Anne-Marie D.
Rating: 4 out of 5
following a purchase from 20/08/2025
Good products but I haven't tasted everything yet.
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Jean-Christophe G.
Rating: 4 out of 5
following a purchase from 19/08/2025
Very good products with welcome decreasing prices... Only the deliveries to relay points need to be improved...
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Carine B.
Rating: 4 out of 5
following a purchase from 18/08/2025
Happy with my purchase, however: encountering issues with the delivery company, I sent a contact request to the seller who never replied.
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Jean-Marie D.
Rating: 4 out of 5
following a purchase from 15/08/2025
Pleasant whisky.
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Denise R.
Rating: 1 out of 5
following a purchase from 06/08/2025
I had to go pick up my package myself at a pickup point and never received a response to my dissatisfaction email messages
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NEREA G.
Rating: 1 out of 5
following a purchase from 13/08/2025
-the maple butter shortbread cookies were expired since 6/6/25 -the chocolate-covered blueberries were a large deformed and whitish mass with melted chocolate. I would never buy edibles again in this store
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Yanis V.
Rating: 1 out of 5
following a purchase from 07/08/2025
I ordered from the Les Trésors d'érable shop the Sortilège pack. Upon receipt at the relay point, one of the bottles had a pierced cap and was leaking: about a third of the content had spilled in the box. Impossible to make a reservation with UPS, but the problem seems to come from the packaging (box too loaded).
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Sandrine C.
Rating: 1 out of 5
following a purchase from 11/08/2025
More than two weeks and still nothing received. You proposed firm UPS relays!!! I will not order again and I will not recommend the site to my relatives.
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michel A.
Rating: 4 out of 5
following a purchase from 09/07/2025
Despite a longer delivery time than expected, the chairs meet our expectations. They are sturdy and comfortable, a bit difficult to assemble.
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Casimir P.
Rating: 4 out of 5
following a purchase from 30/07/2025
The pork and bison sausage is delicious but a bit too expensive considering the quantity. The poutine sauce, not tasted yet, I hope it is as good as in Quebec.
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Marie-Jo P.
Rating: 4 out of 5
following a purchase from 27/07/2025
The products are a good value for money and the delivery is fast.
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Magali T.
Rating: 2 out of 5
following a purchase from 20/07/2025
Order not received to date...
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Magali L.
Rating: 1 out of 5
following a purchase from 19/07/2025
I am disappointed with the cake expiration date 09/25, plus I have a batch of 3 packages. Nowhere was a short expiration date specified. Everything else is fine because I know the products.
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janessa E.
Rating: 1 out of 5
following a purchase from 16/07/2025
The cookies order they were all melted
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PAULE G.
Rating: 4 out of 5
following a purchase from 15/07/2025
Good merchandise corresponding to the order. Delivery time respected. Thank you Maple Treasures.
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Pérusse C.
Rating: 1 out of 5
following a purchase from 04/07/2025
The products I received are expired! It's a shame given the price!
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Maria Teresa D.
Rating: 2 out of 5
following a purchase from 07/07/2025
I had contacted you to tell you that a bottle of maple syrup was broken. And I never received a response.
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Laurence L.
Rating: 4 out of 5
following a purchase from 06/07/2025
It's a shame there was plastic packaging inside the box.
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Dominique T.
Rating: 4 out of 5
following a purchase from 04/07/2025
Very good this maple syrup
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Yves F.
Rating: 2 out of 5
following a purchase from 03/07/2025
I ordered 3 bottles but only received 2 and paid for 3.
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BORDET B.
Rating: 4 out of 5
following a purchase from 02/07/2025
Fast but delivery to a private delivery point while I deliberately chose a business for the no-appointment hours and wider availability.
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Chrystelle J.
Rating: 4 out of 5
following a purchase from 25/06/2025
Good product, very responsive customer service
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FRANK L.
Rating: 1 out of 5
following a purchase from 29/06/2025
Only 4 bottles delivered (ordered 6) already written 3 emails for clarification... so far not a single response... One can only say A W F U L
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Marie F.
Rating: 1 out of 5
following a purchase from 11/05/2025
I still haven't received my order!!
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Annie B.
Rating: 4 out of 5
following a purchase from 24/06/2025
Good
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FRANCOIS-XAVIER B.
Rating: 1 out of 5
following a purchase from 07/06/2025
A client for several years, the site Les Trésors d'Érable ensured both quality products and customer experience. Today, it is a disaster. One time out of two, the ordered products are not available, and customer service is absent, especially regarding refunds.
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Maria W.
Rating: 1 out of 5
following a purchase from 10/06/2025
No delivery received
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François V.
Rating: 4 out of 5
following a purchase from 07/06/2025
Package arrived as agreed, original products but I am waiting for feedback on one not "fresh"
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John Q.
Rating: 2 out of 5
following a purchase from 07/06/2025
I only received a confirmation of my order by email but then no shipping information. Therefore, I asked by email for the shipping information but I never got a response.
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Aline M.
Rating: 2 out of 5
following a purchase from 03/06/2025
The products are excellent but the delivery is deplorable
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Marie-Annick B.
Rating: 2 out of 5
following a purchase from 02/06/2025
I had a hard time recovering my order. The pickup point was closed every time I went there (4 times) I sent you a help request twice without any response from you!!! This is not serious!!!
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Marie Pierre G.
Rating: 4 out of 5
following a purchase from 31/05/2025
The expiration dates are too close to the limit
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claude M.
Rating: 4 out of 5
following a purchase from 31/05/2025
Great thanks :)
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Marie-José Z.
Rating: 2 out of 5
following a purchase from 19/05/2025
No tracking and order placed on May 19 and to this day still nothing received. It will soon be a month. You have the money. I do not have my chairs. Big disappointment. I am waiting eagerly.
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Anne C.
Rating: 2 out of 5
following a purchase from 25/04/2025
Order on 25/04, still NOTHING, no news except that the carrier says "delivered" and you, in production. Company difficult to reach (order paid for more than 1100 euros)
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