Customer reviews of Les Trésors d’Érable

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 7 721 published reviews
5 6 671 86% 4 499 6% 3 200 3% 2 127 2% 1 224 3%

Summary of reviews

Products consistently arrive in impeccable condition, showcasing excellent packaging that protects their quality. Many customers highlight the fast delivery, often receiving their orders within just a few days, which enhances the overall shopping experience. The maple syrup and other offerings are frequently mentioned as delicious and of high quality, evoking positive memories of trips to Canada. The ordering process is noted for being straightforward and hassle-free, contributing to a seamless experience that encourages repeat purchases.

Reviews 1, 2 and 5 stars

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PIERRE L.
Rating: 5 out of 5
following a purchase from 09/12/2025
Very happy, order received on time, package well packaged, to do again
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Pascal L.
Rating: 5 out of 5
following a purchase from 08/12/2025
The maple syrup is excellent. Good stuff, nothing but good!!
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Corinne V.
Rating: 5 out of 5
following a purchase from 08/12/2025
My maple syrup order went very well, it arrived on time.
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Sébastien C.
Rating: 5 out of 5
following a purchase from 06/12/2025
Serious site, correct delivery time, I recommend
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zielinski N.
Rating: 5 out of 5
following a purchase from 03/12/2025
Efficient and quick exchanges. The reception was great over the phone and the delivery problem was resolved quickly. A big thank you to the whole team, my package arrived for Christmas... happy end of year holidays....
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Marine S.
Rating: 1 out of 5
following a purchase from 06/12/2025
Incomplete order. Upon receiving the package, I discovered that half of the order had not been delivered. No alert email. Avoid.
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Haiileyy G.
Rating: 5 out of 5
following a purchase from 30/11/2025
Super product and careful packaging
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Aurore J.
Rating: 5 out of 5
following a purchase from 07/12/2025
I love this site, I order almost every month
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Fabienne V.
Rating: 5 out of 5
following a purchase from 05/12/2025
Perfect! Fragile package very well wrapped.
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CHRISTIAN B.
Rating: 5 out of 5
following a purchase from 05/12/2025
Good deal
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Agate F.
Rating: 5 out of 5
following a purchase from 06/12/2025
Great products and top-notch customer service. Thank you
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Mary-Ann M.
Rating: 5 out of 5
following a purchase from 05/12/2025
Always fast, and delicious products from our home
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Karine M.
Rating: 5 out of 5
following a purchase from 06/12/2025
Package well wrapped and fast delivery. It's a gift for Christmas not yet tasted.
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Carole T.
Rating: 1 out of 5
following a purchase from 07/12/2025
half of the order was missing
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Cathy G.
Rating: 5 out of 5
following a purchase from 07/12/2025
Perfect order and especially delivered in 72 hours..thank you very much
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Christine E.
Rating: 5 out of 5
following a purchase from 07/12/2025
Top!
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PHILIPPE P.
Rating: 5 out of 5
following a purchase from 06/12/2025
Reliable site, from order to receipt.
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Monique F.
Rating: 5 out of 5
following a purchase from 07/12/2025
Very good, very fast delivery, the merchandise very well protected and especially the Fragile label clearly visible. Thank you.
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Catherine L.
Rating: 1 out of 5
following a purchase from 05/12/2025
Order delivered incomplete with the mention "awaiting restock" while all purchased products were marked in stock at the time of purchase. I am still waiting...
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Sébastien E.
Rating: 1 out of 5
following a purchase from 05/12/2025
Error with the order
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Anja K.
Rating: 5 out of 5
following a purchase from 30/11/2025
Good value for money with relatively quick shipping
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Julie D.
Rating: 1 out of 5
following a purchase from 05/12/2025
The packaging was mediocre, they used the purchased cookies to cushion the bottles! The cookies are therefore all crushed. They do not respond to complaints. It has been more than 10 days.
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Anna-Marie C.
Rating: 5 out of 5
following a purchase from 04/12/2025
Very good products, well packaged and delivered quickly!
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Coutenceau R.
Rating: 5 out of 5
following a purchase from 03/12/2025
Correct site ergonomics, fast shipping and very good packaging.
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Alain F.
Rating: 5 out of 5
following a purchase from 02/12/2025
Articles received quickly and well packaged
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Nathalie L.
Rating: 5 out of 5
following a purchase from 03/12/2025
Quality products and well-packaged parcels.
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Valerie N.
Rating: 5 out of 5
following a purchase from 03/12/2025
I am satisfied with the product (which I have known for many years) but a bit disappointed that one of the maple syrup boxes is dented. I hope it won't affect the quality of the product.
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Rita T.
Rating: 2 out of 5
following a purchase from 04/12/2025
Hello. I had, among other things, ordered 2 bottles of maple syrup. 1 was broken into 2 parts and all the syrup spilled in the package. It might be good to further secure everything that is a bottle containing liquid. Thank you.
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Fabienne D.
Rating: 1 out of 5
following a purchase from 03/12/2025
No package tracking ❌
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claude B.
Rating: 2 out of 5
following a purchase from 25/11/2025
I did not receive the hard candies with maple syrup
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Giovanni A.
Rating: 5 out of 5
following a purchase from 02/12/2025
Very satisfied, products as described and very fast delivery Nothing to complain about
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Franck W.
Rating: 5 out of 5
following a purchase from 02/12/2025
Order and delivery are top-notch. The amber syrup is a real delight.
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David écuries Alice Rueda P.
Rating: 5 out of 5
following a purchase from 02/12/2025
Very good
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Nathalie B.
Rating: 5 out of 5
following a purchase from 03/12/2025
However, we do not know the origin of the maple. I know that once it was from Tingwick near our home when we stayed in Quebec. We would like to know that. And also if one day there will be a dark one because it's good too. Bye bye
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roland H.
Rating: 5 out of 5
following a purchase from 02/12/2025
always perfect
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Joao F.
Rating: 5 out of 5
following a purchase from 02/12/2025
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eliane R.
Rating: 5 out of 5
following a purchase from 03/12/2025
nothing more to add, fast delivery and in accordance with the order, perfect
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Sabine M.
Rating: 5 out of 5
following a purchase from 02/12/2025
Perfect delivery and tracking! Very serious site!
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Alexia S.
Rating: 1 out of 5
following a purchase from 02/12/2025
I had to contact customer service to have customs fees of 23 euros mysteriously added to my cart removed, without any explanation. They were removed, so I placed my order which included 2 promotional discounts applied. -15% black Friday and a free biscuit box worth 9.99. They were all well presented and applied to the amount of my cart, I entered my credit card and proceeded to payment. The debited payment did not include the -15%. I contacted customer service again, no response. Really very disappointed, I have been ordering there for several years, this is the last one.
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Chantal M.
Rating: 5 out of 5
following a purchase from 30/11/2025
My order is perfect the products are well packaged and delivered within the expected time
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