Products consistently arrive in impeccable condition, showcasing excellent packaging that protects their quality. Many customers highlight the fast delivery, often receiving their orders within just a few days, which enhances the overall shopping experience. The maple syrup and other offerings are frequently mentioned as delicious and of high quality, evoking positive memories of trips to Canada. The ordering process is noted for being straightforward and hassle-free, contributing to a seamless experience that encourages repeat purchases.
The products are of good quality but when I received them I didn't receive my entire order. Of course, I didn't receive the gifts linked to the original amount either, and there was no commercial gesture even after a complaint. In short, very disappointed even if what I did not receive is reimbursed.... (I would like to point out that I was informed of the missing items on receipt and not on dispatch)
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Daniel H.
Rating: 5 out of 5
following a purchase from 10/12/2023
Very good. I recommend this site!
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Béatrice B.
Rating: 5 out of 5
following a purchase from 09/12/2023
Great 👍 fast delivery and I appreciated being re credited for an out of stock item next
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Nadia E.
Rating: 5 out of 5
following a purchase from 10/12/2023
Small hitch with the UPS carrier however the sales manager found the solution and the person responsible for Maple Treasures who answered the phone immediately! If you have a delivery problem, call Maple Treasures directly 🍁 ! It will be taken care of right away! Season's greetings to the entire trésors d'Érable team: all the best!
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stéphanie S.
Rating: 5 out of 5
following a purchase from 09/12/2023
Order well received packaging was impeccable
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Stephanie L.
Rating: 5 out of 5
following a purchase from 09/12/2023
Quality products - very satisfied with my order 👍
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BERTRAND F.
Rating: 5 out of 5
following a purchase from 09/12/2023
Fast delivery and very well protected. Would recommend.
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Calletravat C.
Rating: 5 out of 5
following a purchase from 06/12/2023
Very good products I would recommend
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Dominique R.
Rating: 4 out of 5
following a purchase from 02/12/2023
The UPS service is a real disaster, their delivery drivers never come to the house, they drop all the parcels at a delivery point and no notice is sent, it's really the lamest of all delivery services. Apart from that, as for Trésors d'Erable, nothing to complain about, impeccable as usual. Please change your delivery service!
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Mael B.
Rating: 4 out of 5
following a purchase from 09/12/2023
great selection of products and nice promo codes! the packaging is top notch, the bottles are well protected. I really appreciate the fast delivery!
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Teresa V.
Rating: 4 out of 5
following a purchase from 09/12/2023
The bottles I ordered arrived in good condition. Unfortunately, apart from the sortilège prestige bottle, which is the right size, I can't get the others to fit properly. The net box is therefore not adapted to my purchase and will not present as well as I would have wished for the person to whom I am offering this.
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marie-france G.
Rating: 4 out of 5
following a purchase from 01/12/2023
satisfied.
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jean-jacques B.
Rating: 5 out of 5
following a purchase from 09/12/2023
very well
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MARTIN D.
Rating: 5 out of 5
following a purchase from 08/12/2023
Perfect...
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Pascale G.
Rating: 5 out of 5
following a purchase from 08/12/2023
Efficient after-sales service... correct delivery
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Sandrine R.
Rating: 5 out of 5
following a purchase from 09/12/2023
Order arrived promptly, well packaged. Still need to taste everything, but we'll see at the holidays!
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Nathalie T.
Rating: 5 out of 5
following a purchase from 09/12/2023
VERY CAREFULLY PACKED AND PROMPTLY DELIVERED
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Nigel C.
Rating: 5 out of 5
following a purchase from 05/12/2023
Bons souvenirs de la maison à l’extérieur du pays.
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Sabrina H.
Rating: 5 out of 5
following a purchase from 09/12/2023
Order received very quickly. Very friendly driver. Everything well packed and in good condition. Looking forward to giving all these beautiful boxes for Christmas. Will recommend in the future. Thank you
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Gérard G.
Rating: 4 out of 5
following a purchase from 09/12/2023
Fast, efficient delivery.
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Christine R.
Rating: 5 out of 5
following a purchase from 08/12/2023
Delivery time respected. Well-prepared parcel. Especially fragile items are well protected. Bravo
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Annick M.
Rating: 5 out of 5
following a purchase from 09/12/2023
Very happy with my purchase despite a product being out of stock; shipping was quicker than expected.
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Isabelle D.
Rating: 5 out of 5
following a purchase from 09/12/2023
Perfect
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Mathieu R.
Rating: 5 out of 5
following a purchase from 09/12/2023
Top delivery, excellent products
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emilie L.
Rating: 3 out of 5
following a purchase from 08/12/2023
The products were very well packaged and received fairly quickly. I am happy with my purchases. However I was missing an item (gift box charged 6 €) A message was made a week ago directly on the mailbox of their website to request the refund. I haven't heard back yet. Maybe they're overwhelmed with the holidays coming up, which I can understand. I hope to hear back from them.
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Christine V.
Rating: 5 out of 5
following a purchase from 09/12/2023
Perfect order received on time nothing to complain just highly recommend
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dominique Q.
Rating: 5 out of 5
following a purchase from 09/12/2023
Good products. Fast delivery
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Julie C.
Rating: 5 out of 5
following a purchase from 09/12/2023
Perfect
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Benjamin C.
Rating: 3 out of 5
following a purchase from 04/12/2023
There was an item missing from the delivery package, I'm waiting for it to be sent back to me, everything else is OK.
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Shana R.
Rating: 1 out of 5
following a purchase from 28/11/2023
Honestly, it's been 2 times that I've placed an order and 2 times that I've had a problem with my order. Either the packaging is completely damaged or my product is received with the tape open (which is what happened with this recent order), and finally the fault of the opened package was put back on the deliveryman whereas the parcel was delivered nickel (better than the products inside) I find that not terrible level SAV. When you buy as a gift, you're not obliged to receive products in a box that's already been opened. A refund was planned on 01/12 but I still haven't received it as of 19/12. E-mail sent but no response and a refund that apparently takes 2 to 8 days to be delivered. I wouldn't recommend it. Otherwise the delivery is well respected.
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Response from Les Trésors d’Érable
Hello Madam.
The product was reimbursed and offered to you, you mustn't abuse it, a thank you would be the least you could do ... what do you want? 100€ maybe?
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Fabrice B.
Rating: 4 out of 5
following a purchase from 06/12/2023
Parcel received well and quickly. One of the products arrived broken inside the parcel and leaked inside (not packed enough and/or indelicate deliveryman?), but replaced very quickly.
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SABINE C.
Rating: 5 out of 5
following a purchase from 06/12/2023
Package received on time Everything perfectly packagedVery satisfied.
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Jeannine L.
Rating: 3 out of 5
following a purchase from 03/12/2023
Non-respect of the requested delivery location, the drop-off points for these parcels are overwhelmed and have little space, so you have to go to the ups warehouse, which is hard to find and difficult to access, and not near your home. Disappointed by this delivery. I will not repeat the experience.
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Jim P.
Rating: 5 out of 5
following a purchase from 29/11/2023
I ordered from here after seeing caribou liquor on a travel channel. I was hesitant but gave it a shot. Everything was as it should. Shipping high into the USA but it was expected
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Sabine V.
Rating: 5 out of 5
following a purchase from 07/12/2023
Responsive enough to send the package. And to manage a problem. Nothing to complain about. Tre s bon site.
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Wendy C.
Rating: 5 out of 5
following a purchase from 07/12/2023
Very happy with my 1st purchase. This was the only website I could find that would ship my favorite, hard to find, whiskey to me in Las Vegas, USA. I will be a return customer!
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séverine L.
Rating: 5 out of 5
following a purchase from 07/12/2023
Very good as always
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Aurore D.
Rating: 5 out of 5
following a purchase from 06/12/2023
Very pleasant to find here in France the same products as in Canada. Very satisfied. Thank you very much.
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Mical S.
Rating: 5 out of 5
following a purchase from 05/12/2023
Fast delivery and as ordered. Quality product
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charline Q.
Rating: 1 out of 5
following a purchase from 20/11/2023
There is a product missing from my parcel (walnuts). I would like a refund.
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