Products consistently arrive in impeccable condition, showcasing excellent packaging that protects their quality. Many customers highlight the fast delivery, often receiving their orders within just a few days, which enhances the overall shopping experience. The maple syrup and other offerings are frequently mentioned as delicious and of high quality, evoking positive memories of trips to Canada. The ordering process is noted for being straightforward and hassle-free, contributing to a seamless experience that encourages repeat purchases.
Supply is fine, is also the only webshop I know of that has so many Canadian delicacies. Also very affordable! Only point of improvement is the shipping. Despite stock, it sometimes takes a long time before it actually ships, usually after a reminder from me.
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Dominique T.
Rating: 4 out of 5
following a purchase from 26/03/2024
Good product
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Peter M.
Rating: 1 out of 5
following a purchase from 26/03/2024
The Maple Caramels I ordered were delivered to an address 30 km away from where I live. The invoice shows the correct address in Cologne. The owner of the kiosk didn't want to give me any information about the package on the phone. He told me to contact UPS. Only when I showed him the proof of delivery in person did he look for the order. When I got back home, I noticed that the best-before date had passed by 2 months on all 5 packages. Well, they are Marple Caramels, they are certainly still good. But something like this should not happen. Never again.
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Jean Paul A.
Rating: 1 out of 5
following a purchase from 21/03/2024
I did not receive this package. UPS lost the package
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Joost V.
Rating: 3 out of 5
following a purchase from 19/03/2024
Did not receive my promised discount (10%)
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patrick C.
Rating: 4 out of 5
following a purchase from 19/03/2024
Very good, pleasant in the mouth
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HOARAU J.
Rating: 4 out of 5
following a purchase from 20/03/2024
Shipping costs are a bit expensive...
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Thierry M.
Rating: 3 out of 5
following a purchase from 18/03/2024
order not complete, email sent.
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CHRISTINE B.
Rating: 1 out of 5
following a purchase from 16/03/2024
A wrong item has been delivered and I did not received any answer to my request by phone and email to make an exchange.
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森 美.
Rating: 1 out of 5
following a purchase from 08/03/2024
Une bière était cassée. De plus, je n'ai commandé que 7 bières sur les 11 que j'ai commandées.
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Albane C.
Rating: 3 out of 5
following a purchase from 09/03/2024
Order RAS. Very well packed. BUT LAMENTABLE DELIVERY. parcel dropped off at another relay than the one initially chosen without any information. It took me more than 1 hour to find my parcel.
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Nadezhda T.
Rating: 3 out of 5
following a purchase from 06/03/2024
The truth is that I was looking for cranberry juice without added sugar and I was a little surprised when I tasted the drink, as it contains sugar.
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Katarina S.
Rating: 1 out of 5
following a purchase from 01/03/2024
I am not satisfied with the order as the blueberries are not pure but contain sugar and oil. I want to return the goods. I have also sent an e-mail to the company asking for the return slip. I have not yet received a reply.
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Raffaella M.
Rating: 4 out of 5
following a purchase from 24/02/2024
Excellent wild blueberry juice,I take off one star because I can't get in touch with the staff via email. Written more than once with no response
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Eric H.
Rating: 4 out of 5
following a purchase from 20/02/2024
Perfect except for chronofresh delivery
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Shane S.
Rating: 1 out of 5
following a purchase from 17/02/2024
Did not arrive
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Eva D.
Rating: 4 out of 5
following a purchase from 18/02/2024
Not too long a wait for delivery and very good products.
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Nathalie B.
Rating: 4 out of 5
following a purchase from 12/02/2024
Fast delivery
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Aurelie G.
Rating: 4 out of 5
following a purchase from 12/02/2024
Thank you for your responsiveness
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Philippe L.
Rating: 4 out of 5
following a purchase from 12/02/2024
.
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Pernille Z.
Rating: 1 out of 5
following a purchase from 09/02/2024
The product I received was old and expired just a few days after I received it. I have contacted the company several times but they don’t respond.
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Florence L.
Rating: 1 out of 5
following a purchase from 11/02/2024
Parcel received quickly in good condition and the syrup is perfect.
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marie R.
Rating: 4 out of 5
following a purchase from 07/02/2024
It was perfect, except for the fir-tree scented candle (which went in the garbage can), which had an unpleasant smell.
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Patrick H.
Rating: 4 out of 5
following a purchase from 08/02/2024
Very good quality products with flavours that cannot be found in equivalent products and that we like to share. Fast delivery
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PALUELMARMONT D.
Rating: 4 out of 5
following a purchase from 05/02/2024
Serious supplier
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Christine F.
Rating: 4 out of 5
following a purchase from 04/02/2024
Very good
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Yolande P.
Rating: 4 out of 5
following a purchase from 01/02/2024
Perfect
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Bethgnies J.
Rating: 3 out of 5
following a purchase from 14/01/2024
Cool
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Patricia F.
Rating: 4 out of 5
following a purchase from 28/01/2024
I was interested in the dented maple syrup tins, but it was hard to find out if there were any in stock. What a shame!
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Hélène S.
Rating: 4 out of 5
following a purchase from 28/01/2024
The maple syrup is great, but the jelly lacks flavour and is too firm.
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Patrick R.
Rating: 3 out of 5
following a purchase from 29/01/2024
Good products, but prices are too high
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Ponhak-Piset T.
Rating: 4 out of 5
following a purchase from 26/01/2024
The products are good, the same ones I had brought back from Canada, however I was missing an inexpensive item, I didn't make a claim, but it seems to happen according to the comments on the Facebook page.
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NICOLAS D.
Rating: 4 out of 5
following a purchase from 23/01/2024
Good products, but we'd like to see the organic range expanded.
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Monique F.
Rating: 4 out of 5
following a purchase from 21/01/2024
I was missing a brick of maple water that was supposed to be reimbursed, but nothing to date.
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Anne C.
Rating: 4 out of 5
following a purchase from 14/01/2024
Very good service, extremely professional, well done! Please note, however, that with the previous order I received lip balms that were more than a little out of date, which is a shame, especially given their price...
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christian D.
Rating: 4 out of 5
following a purchase from 16/01/2024
Excellent products at a very affordable price
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Richard D.
Rating: 4 out of 5
following a purchase from 14/01/2024
No complaints
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Julie B.
Rating: 3 out of 5
following a purchase from 14/01/2024
Parcel received torn with a large hole open, fortunately the bottle was well wrapped in bubble wrap...and still in the box...
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Matteo M.
Rating: 1 out of 5
following a purchase from 10/01/2024
There is no tracking of the shipment and on Messenger no one responds. They have been waiting for more than 15 days.
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Monique C.
Rating: 4 out of 5
following a purchase from 13/01/2024
Very good
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