Customer reviews of Les Trésors d’Érable

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Karsten K.

Rating: 4 out of 5

Published on 29/12/2022 à 19h03 following a purchase from 18/12/2022

Everything is great, I am very satisfied.

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Corinne C.

Rating: 4 out of 5

Published on 29/12/2022 à 18h37 following a purchase from 10/12/2022

The order was delivered quickly.

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Valérie C.

Rating: 3 out of 5

Published on 28/12/2022 à 22h14 following a purchase from 15/12/2022

Always good products offered. A fast delivery. Just to note that it is a pity that the visual does not always correspond to the description, because it misleads the customer. (In other for the "blueberry paste"). It would be wise to pay attention to this to avoid any misunderstanding. E-mails remained unanswered, but the problem was solved by phone; i.e. waiting for reimbursement and reception of a new box .... for the 5 stars.

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Raphael G.

Rating: 4 out of 5

Published on 27/12/2022 à 08h19 following a purchase from 15/12/2022

Order delivered, no worries

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jean-pierre B.

Rating: 4 out of 5

Published on 26/12/2022 à 06h16 following a purchase from 10/12/2022

WELL

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nicolas C.

Rating: 1 out of 5

Published on 25/12/2022 à 09h22 following a purchase from 12/12/2022

Excellent product. 2 delivery problems on the same order. No response from customer service. Too bad....

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Florence C.

Rating: 4 out of 5

Published on 23/12/2022 à 22h20 following a purchase from 12/12/2022

My package arrived safely. Only the big gift box was damaged, too bad but the products are there! Merry Christmas!

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Véronique J.

Rating: 3 out of 5

Published on 22/12/2022 à 22h01 following a purchase from 10/12/2022

Problem with the delivery. The deliveryman did not find the relay package indicated in the order, so he was late and was delivered in another relay.

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Frederique C.

Rating: 3 out of 5

Published on 22/12/2022 à 21h29 following a purchase from 10/12/2022

Very fast shipping. Quality product. But do not know the allergens in the products. Too bad. The family will enjoy it.

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Brigitte G.

Rating: 4 out of 5

Published on 22/12/2022 à 21h20 following a purchase from 09/12/2022

Very good

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Sylvie D.

Rating: 4 out of 5

Published on 20/12/2022 à 15h21 following a purchase from 09/12/2022

Impeccable, very well packaged 👍

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raymond R.

Rating: 4 out of 5

Published on 20/12/2022 à 07h07 following a purchase from 08/12/2022

Except for a mistake in the delivery and a damaged box of cakes everything is fine chalice.

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LEROUVILLOIS E.

Rating: 4 out of 5

Published on 19/12/2022 à 09h53 following a purchase from 08/12/2022

Order perfectly packaged in a box that could have been of a smaller size. Gift 3 validated because of an order over 100€: 1 brochure on tourism in Quebec and a maple syrup lollipop. They would be better off not giving it, as it is ridiculous. But what can be the gifts 1 and 2?

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Thierry M.

Rating: 4 out of 5

Published on 18/12/2022 à 08h36 following a purchase from 06/12/2022

The delivery was complicated. Neither the date nor the place were respected. Sorry for this negative review, your products are superb.

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Ariane C.

Rating: 4 out of 5

Published on 17/12/2022 à 22h56 following a purchase from 06/12/2022

Gift package, unfortunately not wrapped. On the other hand, seems to have been appreciated.

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Rémi H.

Rating: 3 out of 5

Published on 16/12/2022 à 17h54 following a purchase from 02/12/2022

Very good, very fast. But one of the ingredients ordered and paid for, was not in the package delivered. I've sent you an email and I still haven't had an answer... Thanks in advance

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thierry L.

Rating: 4 out of 5

Published on 16/12/2022 à 07h44 following a purchase from 04/12/2022

all went well, one package a little crushed inside but it will do.

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Michelle É.

Rating: 4 out of 5

Published on 15/12/2022 à 23h43 following a purchase from 02/12/2022

Hello, parcel arrived well at the relay, articles packed carefully only hitch the box used was a little too voluminous for the quantity of ordered products

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FRANCOIS T.

Rating: 3 out of 5

Published on 13/12/2022 à 19h08 following a purchase from 01/12/2022

package arrived partially opened, gift box damaged inside the package.bottles of beer (well protected) and gin have resisted

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Nathalie L.

Rating: 4 out of 5

Published on 10/12/2022 à 21h43 following a purchase from 29/11/2022

Package well packed. Received in another place than the one defined...disappointed. Gift in the package: 1 cake....disproportionate/to the amount.ordered.

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Gérard G.

Rating: 4 out of 5

Published on 09/12/2022 à 21h29 following a purchase from 28/11/2022

Fast delivery, no problem. The cookies are always nice

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Andrea A.

Rating: 4 out of 5

Published on 09/12/2022 à 21h26 following a purchase from 27/11/2022

Good products

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Alain B.

Rating: 4 out of 5

Published on 09/12/2022 à 10h09 following a purchase from 26/11/2022

The products are varied and of high quality. The after-sales service, if needed, is very reactive and efficient.

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Camille F.

Rating: 4 out of 5

Published on 09/12/2022 à 07h07 following a purchase from 28/11/2022

The package arrived damaged... But fortunately all the products were intact. Very fast service and very good quality products!

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Pascal R.

Rating: 4 out of 5

Published on 09/12/2022 à 03h47 following a purchase from 26/11/2022

Fast delivery and the bottles were well packaged.

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Frida R.

Rating: 3 out of 5

Published on 08/12/2022 à 22h49 following a purchase from 27/11/2022

The carrier is lamentable.

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Roland B.

Rating: 3 out of 5

Published on 08/12/2022 à 21h48 following a purchase from 25/11/2022

I have not received the entire order (two boxes are missing) and no notice from you for the balance...

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Response from Les Trésors d’Érable Published on 09/12/2022

Guten Morgen,
Sie müssen sich per E-Mail oder Telefon an den Kundendienst wenden. Mit freundlichen Grüßen

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Luc D.

Rating: 4 out of 5

Published on 07/12/2022 à 09h08 following a purchase from 25/11/2022

Very serious and good quality

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Jean-philippe R.

Rating: 4 out of 5

Published on 06/12/2022 à 10h24 following a purchase from 25/11/2022

Very nice. Delivery conforms with a cool little gift...

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Jean-Pascall N.

Rating: 3 out of 5

Published on 03/12/2022 à 06h57 following a purchase from 20/11/2022

I ordered a pack of 5 cans of amber and 5 cans of gold when I received 9 amber and 1 gold. Not to mention that 80% of the cans are well dented while well packaged. In short they have refourgués me what they do not expose in sale to the public. Very disappointed

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König W.

Rating: 4 out of 5

Published on 02/12/2022 à 15h07 following a purchase from 20/11/2022

Delivery fast. Everything as expected.

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Patrick N.

Rating: 1 out of 5

Published on 02/12/2022 à 11h46 following a purchase from 19/11/2022

Disappointed with the whisky sortilège box. It's obviously not the seller's fault, but you could warn that the box is not presentable, you know that since you pack the glasses separately from the box.

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Response from Les Trésors d’Érable Published on 03/12/2022

Guten Abend, die Gläser sind nicht in der Schachtel montiert, da sie beim Transport zerbrechen können. Mit freundlichen Grüßen

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Thierry O.

Rating: 3 out of 5

Published on 01/12/2022 à 22h57 following a purchase from 20/11/2022

No problem on the product, but delivery via GLS catastrophic, not in the center indicates, requiring several intervention to recover the package

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Lionel B.

Rating: 3 out of 5

Published on 01/12/2022 à 20h26 following a purchase from 20/11/2022

A part of the delivery arrived normally. On the other hand the carrier for the frozen products did not respect the delivery instructions and did not warn us.

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Sophie S.

Rating: 4 out of 5

Published on 28/11/2022 à 20h44 following a purchase from 18/11/2022

I am missing 1 item in my package Maple cream cookie

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Aurelie W.

Rating: 4 out of 5

Published on 27/11/2022 à 06h45 following a purchase from 16/11/2022

Package received in perfect condition. Just have to taste it. I recommend without hesitation.

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Louise F.

Rating: 3 out of 5

Published on 26/11/2022 à 21h15 following a purchase from 14/11/2022

The maple sugar I ordered was ok, but the Sortilège "maple cream" (poor little sister to the "Coureur des bois" version) was not great at all. It was more like cream of bad whiskey washed down with water, flavored with a maple syrup *flavor* and not the real thing.

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Celine R.

Rating: 4 out of 5

Published on 26/11/2022 à 16h36 following a purchase from 14/11/2022

The order is correct and in good condition! On the other hand the state of the box left much to be desired! I got a very damaged and open box! Without tape on it! I strongly advise you to change your delivery company!

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Raphaelle G.

Rating: 4 out of 5

Published on 26/11/2022 à 12h36 following a purchase from 11/11/2022

Received my order quickly and very happy

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Detlef R.

Rating: 3 out of 5

Published on 25/11/2022 à 22h43 following a purchase from 15/11/2022

The 5 metal containers for the maple syrup are all pressed in. 3 of 5 cookie wrappers are also pressed in. They were supposed to be gifts!

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