Customer reviews of Les Trésors d’Érable

Fast delivery. Excellent products

Good products corresponding to the order.

Very satisfied

I'm not a big fan of alcohol but the maple syrup whiskey is a killer. Thanks to my friend from Arcadia pancake house in Montauban for making me discover it.

Good handling

The parcel was sent quickly but...one star less for a jar of unscrewed maple jelly that spilled into the parcel fortunately without touching too many other things....and a second star less because no way to arrange to have the jelly delivered again as it was out of stock.I had to ask if I could send the same jelly but with Espelette chillies which was the same price but I had no news... For an order of more than 230e.... a little effort of communication would have been appreciated. I'm very pleased with the quality of the product and the service.

Very fast delivery. Good products

Positive: Conforming products and fast shipping. Arrived on time. Negative: I asked for it to be a gift but paid for gift wrap unnecessarily as nothing was wrapped. The invoice with all the prices was sent to the person I was giving it to. And finally, I had written a little note (suggested by the site) which NEVER arrived. For the purchase of the poutine cheese you have to pay 20€ extra delivery and on top of that, it didn't arrive at the same time as the rest of the order... so the person had to be at home 2 days in a row otherwise, no delivery. In short, yes it was nice to offer products from Quebec but several things (for which I paid) are to be reviewed. It's a shame

Very good site that responds very quickly to our requests and quickly solves our little problems when there are some.

Package arrived on time. A slightly damaged box, a bit of a shame to offer. The syrup is delicious:) I will order again soon;)

Delivery problem: the chosen parcel relay Epicerie de la gare in Chatou having refused to take the parcel delivered by the carrier!

My order is missing an item that has been invoiced

Nice site, fast delivery

Easy to order, authentic product

super fast

package arrived in good condition

Package received quickly

Very well packaged package. Product conforms to my expectations. I recommend it.

Excellent maple syrup

Good site Fast delivery

Perfect

The poor tracking of the carrier prevented me from placing an order for Christmas to avoid a delay in delivery and not having my order in time. I reported it by email to Trésors d'Erable without any answer. The relay point broke its contract, resulting in a change of relay point and a delay in delivery - I only found out about this when I went to the news centre.

Hello Very good product that I recommend has soon for the next order Happy New Year to all

Very fast in delivery and answering the request I will advise to many thanks

Very good products but delivery complicated when you work!

Order received quickly, with suitable packaging. Very good products, I would order again without hesitation and I recommend !!!!

Products of qualities and very well packed, fast delivery, on the other hand 2 small candies for an order of 180€ a little petty better to put nothing

I paid extra for the gift wrap but nothing is wrapped and it's just paper bags but not gift wrap. Too bad otherwise great products

Too bad I found the mustard jar open

The products are great, but the delivery to review, the delivery was made 24 hours after the date given by the sender!!!

I put 4 because all the items are for the holidays

Very fast delivery. However the boxes of cookies were open. Otherwise the rest of the order was ok

product arrived broken. Reported 2 times without response.

Very fast delivery. Everything was fine except for a metal can of maple syrup that was stuck. I decanted the contents into another container. It was not a gift, fortunately. I love the products on this site.

Well received in time. However a small remark: the boxes of maple leaf cookies were badly closed, I had to replace the sticker (on the 15 boxes!)

It's the delivery that's a problem!!! GLS, really not top!!! otherwise, the company is efficient!!!

Good value for money, excellent order processing and tracking. Very good products.

Quick and tasty

The box of cakes was a bit damaged and the label that closed the lid was not maintained (and does not stick by the way, I put tape ^^)... For a gift, it's a bit average but it's not serious... The rest was well packaged and the delivery was fast. For the products themselves, I can't say anything! Thanks for the little gift with my products!

Very good despite a small oversight in the order but problem quickly resolved