English 
Français 
Español 
Italiano 
Deutsch 
Nederlands 
S
Rating: 1 out of 5
The poster arrived completely crumpled and unusable. Photo available upon request. There was no response to my email ....
Translated reviews
Customer reviews of Les Trésors d’Érable
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 7 721 published reviews
Summary of reviews
Products consistently arrive in impeccable condition, showcasing excellent packaging that protects their quality. Many customers highlight the fast delivery, often receiving their orders within just a few days, which enhances the overall shopping experience. The maple syrup and other offerings are frequently mentioned as delicious and of high quality, evoking positive memories of trips to Canada. The ordering process is noted for being straightforward and hassle-free, contributing to a seamless experience that encourages repeat purchases.
Reviews 1, 3 and 4 stars
Reset filtersN
Rating: 1 out of 5
Lamentable, products made in China, while they sell this as products from Canada. I've been fooled twice, plus they blacklisted me on Facebook and no response to my email for my refund request.
Translated reviews
D
Rating: 1 out of 5
I will definitely not order from this site again. Four products were missing from my package: 2 jars of wild blueberry jam and 2 jars of maple caramel. However, there were 2 small bags of maple candies, which were not ordered, that do not compensate at all for the missing products in my package. Furthermore, 1 item was expired by a month, 4 items were at their expiration date, and some cakes were broken. I contacted this site to report the missing items 3 times (2 times by phone + sending SMS and by email on the site) and it has now been over a week, I have received no response.
Translated reviews
Y
Rating: 4 out of 5
Transport problem! I had to wait 10 days to receive my package. The issue apparently comes from UPS but still a bit disappointed...
Translated reviews
J
Rating: 4 out of 5
Excellent
Translated reviews
P
Rating: 3 out of 5
Delivery time is way too long, ordered on September 3 and only received (going to pick up) on September 13, no home delivery but paid for it anyway
Translated reviews
S
Rating: 4 out of 5
Too bad the delivery went very badly. UPS regularly messes up like many carriers
Translated reviews
A
Rating: 3 out of 5
The shipping costs for frozen goods are exorbitant. Moreover, nothing guarantees that the blueberry jam comes from Canada or that the blueberries come from there, nothing is indicated on the jar
Translated reviews
M
Rating: 3 out of 5
Very good product but no response to my complaint regarding an order error that I reported within the hour that followed. Disappointment of not being able to order the products I needed in the end.
Translated reviews
M
Rating: 4 out of 5
The quality of the syrup is good. Be careful with the maple butter - it is much smaller than it appears.
Translated reviews
C
Rating: 3 out of 5
The order / tracking perfect. However, the delivery.... the first package received was impeccable. The second package delivered after a complaint, bottles that were not in the original box, super sticky and one item less out of 12, the caps detached. I exchanged, sent photos to your services and .... nothing Best regards Mrs. Ameur
Translated reviews
L
Rating: 4 out of 5
The products met my expectations, but I am surprised by the appearance of the Celebration biscuits which seem to have had temperature change issues... Certainly the expiration date was slightly exceeded (hence the attractive price), but this has never affected the quality of biscuits...
Translated reviews
K
Rating: 3 out of 5
Unfortunately, the Celebration TRUFFÉES ÉRABLE have already reached the expiration date of 18.08.2025. I wanted to give it as a gift at the end of September, but I can no longer do that. These should have at least 3 months of shelf life displayed after delivery. Since I intentionally chose the regular price and not the reduced ones, I am dissatisfied with the delivery. What a shame.
Translated reviews
G
Rating: 1 out of 5
The order was placed on 19/08. After several delays, as of 07/09 I still haven't received it. UPS tells me they are "putting in place action plans to deliver to me as soon as possible". ACTION PLANS! Wow, that's impressive for a small package of 5.3kg!!! As for the invoice payment, there was no waiting, my account was debited the amount of the order on 20/08. So 1 star is still a good rating!
Translated reviews
M
Rating: 4 out of 5
Excellent service
Translated reviews
J
Rating: 3 out of 5
Pros: 1. Clear web store that navigates easily and quickly. 2. Wide range of Canadian products 3. Sufficient payment methods 4. Offered discounts (bulk discount, newsletter subscription) Cons: 1. Insufficient shipping methods 2. Among the shipping methods, an option for a pickup point is offered.
Translated reviews
A
Rating: 1 out of 5
We have not received the order placed on August 10 and as of September 2 it has still not been delivered to us.
Translated reviews
P
Rating: 4 out of 5
No worries about the products which are always very good but complaints about the carrier UPS who did not deliver to the right place.
Translated reviews
E
Rating: 3 out of 5
In fact, the loyalty discount only covers the shipping costs.
Translated reviews
C
Rating: 4 out of 5
Very good products
Translated reviews
A
Rating: 4 out of 5
Good products but I haven't tasted everything yet.
Translated reviews
J
Rating: 4 out of 5
Very good products with welcome decreasing prices... Only the deliveries to relay points need to be improved...
Translated reviews
C
Rating: 4 out of 5
Happy with my purchase, however: encountering issues with the delivery company, I sent a contact request to the seller who never replied.
Translated reviews
J
Rating: 4 out of 5
Pleasant whisky.
Translated reviews
D
Rating: 1 out of 5
I had to go pick up my package myself at a pickup point and never received a response to my dissatisfaction email messages
Translated reviews
N
Rating: 1 out of 5
-the maple butter shortbread cookies were expired since 6/6/25 -the chocolate-covered blueberries were a large deformed and whitish mass with melted chocolate. I would never buy edibles again in this store
Translated reviews
Y
Rating: 1 out of 5
I ordered from the Les Trésors d'érable shop the Sortilège pack. Upon receipt at the relay point, one of the bottles had a pierced cap and was leaking: about a third of the content had spilled in the box. Impossible to make a reservation with UPS, but the problem seems to come from the packaging (box too loaded).
Translated reviews
S
Rating: 1 out of 5
More than two weeks and still nothing received. You proposed firm UPS relays!!! I will not order again and I will not recommend the site to my relatives.
Translated reviews
M
Rating: 4 out of 5
Despite a longer delivery time than expected, the chairs meet our expectations. They are sturdy and comfortable, a bit difficult to assemble.
Translated reviews
C
Rating: 4 out of 5
The pork and bison sausage is delicious but a bit too expensive considering the quantity. The poutine sauce, not tasted yet, I hope it is as good as in Quebec.
Translated reviews
M
Rating: 4 out of 5
The products are a good value for money and the delivery is fast.
Translated reviews
G
Rating: 3 out of 5
we are not satisfied UPS it took several days to find our package not to mention the time spent on the phone Best regards
Translated reviews
M
Rating: 1 out of 5
I am disappointed with the cake expiration date 09/25, plus I have a batch of 3 packages. Nowhere was a short expiration date specified. Everything else is fine because I know the products.
Translated reviews
A
Rating: 3 out of 5
I had ordered a bottle of rum which I learned during the receipt of my other items was no longer available and therefore refunded. I would have preferred to wait and receive it and simply a message indicating this before shipping...
Translated reviews
J
Rating: 1 out of 5
The cookies order they were all melted
P
Rating: 4 out of 5
Good merchandise corresponding to the order. Delivery time respected. Thank you Maple Treasures.
Translated reviews
P
Rating: 1 out of 5
The products I received are expired! It's a shame given the price!
Translated reviews
L
Rating: 4 out of 5
It's a shame there was plastic packaging inside the box.
Translated reviews
D
Rating: 4 out of 5
Very good this maple syrup
Translated reviews
B
Rating: 4 out of 5
Fast but delivery to a private delivery point while I deliberately chose a business for the no-appointment hours and wider availability.
Translated reviews