Customer reviews of Les Trésors d’Érable

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 7 721 published reviews
5 6 671 86% 4 499 6% 3 200 3% 2 127 2% 1 224 3%

Summary of reviews

Products consistently arrive in impeccable condition, showcasing excellent packaging that protects their quality. Many customers highlight the fast delivery, often receiving their orders within just a few days, which enhances the overall shopping experience. The maple syrup and other offerings are frequently mentioned as delicious and of high quality, evoking positive memories of trips to Canada. The ordering process is noted for being straightforward and hassle-free, contributing to a seamless experience that encourages repeat purchases.

Reviews 1, 3 and 5 stars

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C
Christine G.
Rating: 5 out of 5
following a purchase from 17/12/2024
I am very satisfied with the product, the speed of delivery: 48 hours after ordering online. We intend to place another order very soon. See you soon!
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Gabriel M.
Rating: 5 out of 5
following a purchase from 18/12/2024
Very good, as usual.
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Sabine G.
Rating: 3 out of 5
following a purchase from 17/12/2024
I have sent you an e-mail explaining the problems I have experienced (damaged box and preserves and missing box of cookies).
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Nicolas P.
Rating: 1 out of 5
following a purchase from 17/12/2024
My parcel arrived and the gift box was torn. I made a request and never got a reply.
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Chantal B.
Rating: 5 out of 5
following a purchase from 18/12/2024
Great products, fast delivery
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Dominique R.
Rating: 5 out of 5
following a purchase from 16/12/2024
Easy ordering and fast delivery.
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Hélène R.
Rating: 5 out of 5
following a purchase from 12/12/2024
Impeccable
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Alexandre D.
Rating: 5 out of 5
following a purchase from 15/12/2024
Great products!
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MARC G.
Rating: 5 out of 5
following a purchase from 15/12/2024
Perfect, always good quality products.
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Marie José G.
Rating: 5 out of 5
following a purchase from 16/12/2024
Fast
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sébastien G.
Rating: 5 out of 5
following a purchase from 13/12/2024
Super, everything went super well, perfectly packaged package
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Jörg F.
Rating: 3 out of 5
following a purchase from 13/11/2024
The Adirondack garden chair and the cookies are a Christmas present. The person was very happy about it. That's the good news! However, the delivery of the parcel was subterranean. 1. the service provider was changed several times although both were announced as UPS. The cookies arrived at a UPS center with GLS. The owner threatened me with legal action when I went to collect the goods. The garden chair was delivered to me with DHL. 2. the parcel with the garden chair had to be repackaged as the original box had been broken. All in all, I would not order anything from you again.
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Xavier C.
Rating: 5 out of 5
following a purchase from 16/12/2024
Excellent products, fast delivery and well-protected parcel
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Marie christine F.
Rating: 5 out of 5
following a purchase from 15/12/2024
Order perfectly as requested maple sugar a real delight!
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Claire T.
Rating: 3 out of 5
following a purchase from 15/12/2024
One of the 4 items in my order (the maple syrup, the main one) was missing on arrival. I was promptly reimbursed after writing to them, but disappointed with the experience.
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Patricia F.
Rating: 5 out of 5
following a purchase from 15/12/2024
Package received quickly and in good condition
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Bietry F.
Rating: 3 out of 5
following a purchase from 13/12/2024
UPS delivery charges were not mentioned in the order.
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Ralph S.
Rating: 5 out of 5
following a purchase from 16/12/2024
Excessively too good
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Stephanie L.
Rating: 5 out of 5
following a purchase from 15/12/2024
Nikel and fast delivery. Everything was well packed. No damage or breakage
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Chrystelle L.
Rating: 5 out of 5
following a purchase from 15/12/2024
I already knew the different products..... That's why I ordered them from you
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Caroline F.
Rating: 5 out of 5
following a purchase from 14/12/2024
Always at the top thanks
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Laurent B.
Rating: 1 out of 5
following a purchase from 15/12/2024
Order received, but one product is missing. I contacted customer service a week ago and followed them up several times by email and social networks, but no response.
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Sandrine F.
Rating: 5 out of 5
following a purchase from 15/12/2024
Perfect 😄 fast delivery and very well packaged. Top deliveryman.
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CLAIRE R.
Rating: 1 out of 5
following a purchase from 16/12/2024
My order was not complete! !!!!!
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Nathalie C.
Rating: 5 out of 5
following a purchase from 10/12/2024
Ras
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Rose K.
Rating: 5 out of 5
following a purchase from 11/12/2024
Having discovered Canadian products this year in Quebec City and Montreal, I couldn't go through Christmas without a few Canadian treats.
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Michel D.
Rating: 5 out of 5
following a purchase from 12/12/2024
Very good, product conforms to my order, thank you.
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Veronique F.
Rating: 5 out of 5
following a purchase from 11/12/2024
Deadline met
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Elisabeth B.
Rating: 5 out of 5
following a purchase from 14/12/2024
Perfect
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patrick L.
Rating: 5 out of 5
following a purchase from 15/12/2024
Very good
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Joost L.
Rating: 5 out of 5
following a purchase from 13/12/2024
Good and fast delivery.
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Pierre M.
Rating: 5 out of 5
following a purchase from 14/12/2024
Fast delivery. As agreed
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Sabine B.
Rating: 5 out of 5
following a purchase from 14/12/2024
No complaints. PERFECT
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Yolande B.
Rating: 5 out of 5
following a purchase from 12/12/2024
Excellent service
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Alice D.
Rating: 5 out of 5
following a purchase from 09/12/2024
Good after-sales service
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Ludivine G.
Rating: 5 out of 5
following a purchase from 14/12/2024
I am very happy with my purchase. Arrived very quickly and well packaged. The whisky with maple syrup is a real delight.
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Laurent S.
Rating: 5 out of 5
following a purchase from 14/12/2024
Very good. Products as described.
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Corinne B.
Rating: 5 out of 5
following a purchase from 12/12/2024
Perfect
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Thomas M.
Rating: 5 out of 5
following a purchase from 14/12/2024
It's great
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Dominique P.
Rating: 5 out of 5
following a purchase from 15/12/2024
Very good products and service
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