Customer reviews of Les Trésors d’Érable

9,5 /10

Based on 7 723 published reviews

5 6 673 86% 4 499 6% 3 200 3% 2 127 2% 1 224 3%

Summary of reviews

Products consistently arrive in impeccable condition, showcasing excellent packaging that protects their quality. Many customers highlight the fast delivery, often receiving their orders within just a few days, which enhances the overall shopping experience. The maple syrup and other offerings are frequently mentioned as delicious and of high quality, evoking positive memories of trips to Canada. The ordering process is noted for being straightforward and hassle-free, contributing to a seamless experience that encourages repeat purchases.

Reviews 1, 3 and 5 stars

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Julie C.

Published on 19/12/2023 à 18h01 following a purchase from 09/12/2023

Perfect

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Benjamin C.

Published on 19/12/2023 à 15h53 following a purchase from 04/12/2023

There was an item missing from the delivery package, I'm waiting for it to be sent back to me, everything else is OK.

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Shana R.

Published on 19/12/2023 à 15h18 following a purchase from 28/11/2023

Honestly, it's been 2 times that I've placed an order and 2 times that I've had a problem with my order. Either the packaging is completely damaged or my product is received with the tape open (which is what happened with this recent order), and finally the fault of the opened package was put back on the deliveryman whereas the parcel was delivered nickel (better than the products inside) I find that not terrible level SAV. When you buy as a gift, you're not obliged to receive products in a box that's already been opened. A refund was planned on 01/12 but I still haven't received it as of 19/12. E-mail sent but no response and a refund that apparently takes 2 to 8 days to be delivered. I wouldn't recommend it. Otherwise the delivery is well respected.

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Response from Les Trésors d’Érable Published on 03/01/2024

Hello Madam.
The product was reimbursed and offered to you, you mustn't abuse it, a thank you would be the least you could do ... what do you want? 100€ maybe?

SABINE C.

Published on 19/12/2023 à 07h07 following a purchase from 06/12/2023

Package received on time Everything perfectly packagedVery satisfied.

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Jeannine L.

Published on 18/12/2023 à 23h40 following a purchase from 03/12/2023

Non-respect of the requested delivery location, the drop-off points for these parcels are overwhelmed and have little space, so you have to go to the ups warehouse, which is hard to find and difficult to access, and not near your home. Disappointed by this delivery. I will not repeat the experience.

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Jim P.

Published on 18/12/2023 à 23h39 following a purchase from 29/11/2023

I ordered from here after seeing caribou liquor on a travel channel. I was hesitant but gave it a shot. Everything was as it should. Shipping high into the USA but it was expected

Sabine V.

Published on 18/12/2023 à 22h20 following a purchase from 07/12/2023

Responsive enough to send the package. And to manage a problem. Nothing to complain about. Tre s bon site.

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Wendy C.

Published on 18/12/2023 à 18h35 following a purchase from 07/12/2023

Very happy with my 1st purchase. This was the only website I could find that would ship my favorite, hard to find, whiskey to me in Las Vegas, USA. I will be a return customer!

séverine L.

Published on 18/12/2023 à 18h17 following a purchase from 07/12/2023

Very good as always

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Aurore D.

Published on 18/12/2023 à 17h58 following a purchase from 06/12/2023

Very pleasant to find here in France the same products as in Canada. Very satisfied. Thank you very much.

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Mical S.

Published on 18/12/2023 à 16h55 following a purchase from 05/12/2023

Fast delivery and as ordered. Quality product

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charline Q.

Published on 18/12/2023 à 15h24 following a purchase from 20/11/2023

There is a product missing from my parcel (walnuts). I would like a refund.

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Sonia S.

Published on 18/12/2023 à 14h05 following a purchase from 07/12/2023

Perfect! I can't wait to taste your maple treasures!

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Brigitte C.

Published on 18/12/2023 à 13h00 following a purchase from 07/12/2023

Very happy I recommend

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Marie-claudine B.

Published on 18/12/2023 à 11h55 following a purchase from 07/12/2023

Everything went smoothly from order to delivery.

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Laurélia G.

Published on 18/12/2023 à 11h40 following a purchase from 07/12/2023

Fast shipping, great price, excellent quality alcohol! I'll be back!

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Soline C.

Published on 18/12/2023 à 11h14 following a purchase from 07/12/2023

Very good

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Vambre J.

Published on 18/12/2023 à 11h05 following a purchase from 07/12/2023

Top

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Valérie P.

Published on 18/12/2023 à 10h40 following a purchase from 07/12/2023

My order is missing an item; I'm waiting to receive it before giving a positive or negative opinion.

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Heuts W.

Published on 18/12/2023 à 10h20 following a purchase from 07/12/2023

Fast service. Very good packaging. High quality product. Great product!

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Damien D.

Published on 18/12/2023 à 10h04 following a purchase from 01/12/2023

I had the pleasure of discovering this site where the prices are less expensive than others and moreover they are not out of stock and always have the chocolate cookies.

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Nadège D.

Published on 18/12/2023 à 10h01 following a purchase from 07/12/2023

Fast delivery, products as ordered.

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Cédric C.

Published on 18/12/2023 à 09h46 following a purchase from 07/12/2023

Very good

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Giovanni R.

Published on 18/12/2023 à 09h14 following a purchase from 07/12/2023

An excellent liquor

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Cédric L.

Published on 18/12/2023 à 09h12 following a purchase from 08/12/2023

Perfect

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Jimmy S.

Published on 18/12/2023 à 08h40 following a purchase from 02/12/2023

I recommend 100% very fast delivery in spite of some damage due to the delivery the soap is very reactive.

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Sabine W.

Published on 18/12/2023 à 05h15 following a purchase from 06/12/2023

TOP SERVICE - TOP PRICES - TOP QUALITY - HIGHLY RECOMMENDED!!!!!

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Suzanne H.

Published on 17/12/2023 à 21h36 following a purchase from 05/12/2023

I really like all these products that I discovered during a stay in Quebec... The parcel arrived safely and in good condition.

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Patrick B.

Published on 17/12/2023 à 20h57 following a purchase from 05/12/2023

Very reactive company and very tasty authentic maple syrup

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Marie B.

Published on 17/12/2023 à 20h44 following a purchase from 06/12/2023

As always perfect

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Nancy V.

Published on 17/12/2023 à 19h11 following a purchase from 06/12/2023

Delicious product and fast delivery, very well packaged and protected for the glass packaging Highly recommend

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Elisabeth B.

Published on 17/12/2023 à 15h33 following a purchase from 06/12/2023

fast service, careful packaging and quality products. Thank you

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Véronique S.

Published on 17/12/2023 à 14h40 following a purchase from 06/12/2023

Very good products, fast and careful delivery, I recommend

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Florence B.

Published on 17/12/2023 à 14h33 following a purchase from 05/12/2023

One drawback: the ups delivery... Personally, I shun this company... It's always a game of chase to get your parcel, but I appreciate Trésors d'Erable's involvement in helping me find my parcel!

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Christine L.

Published on 17/12/2023 à 14h07 following a purchase from 06/12/2023

Perfect

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Sabryy R.

Published on 17/12/2023 à 13h55 following a purchase from 07/12/2023

Impeccable and super good 👌I recommend

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Marjorie G.

Published on 17/12/2023 à 13h28 following a purchase from 06/12/2023

Delivery to a different relay than the one chosen and above all the wrong quantity received and no response after contacting the site. Delivery of 4 boxes of cookies instead of 4 x 5 boxes...

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Bernard K.

Published on 17/12/2023 à 13h10 following a purchase from 05/12/2023

I received my order, but I was supposed to receive a gift box for orders over 50€. I did not receive the gift box, even though my order was for 60.89€. I am very disappointed by this misleading advertising.

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Maxime L.

Published on 17/12/2023 à 12h02 following a purchase from 06/12/2023

Delivery conformed and well received.

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Lorenzo P.

Published on 17/12/2023 à 11h33 following a purchase from 06/12/2023

All perfect!!! I recommend

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