Customer reviews of Les Trésors d’Érable

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9,5 /10
Overall rating: 9,5 out of 10
Based on 7 721 published reviews

Summary of reviews

Products consistently arrive in impeccable condition, showcasing excellent packaging that protects their quality. Many customers highlight the fast delivery, often receiving their orders within just a few days, which enhances the overall shopping experience. The maple syrup and other offerings are frequently mentioned as delicious and of high quality, evoking positive memories of trips to Canada. The ordering process is noted for being straightforward and hassle-free, contributing to a seamless experience that encourages repeat purchases.

Reviews 2, 3 and 4 stars

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C
Corinne G.
Rating: 4 out of 5
following a purchase from 12/04/2024
Quick arrival
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ROUSSE M.
Rating: 4 out of 5
following a purchase from 09/04/2024
OK
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William V.
Rating: 4 out of 5
following a purchase from 10/04/2024
you sent me a voucher that didn't work when I paid...That's a bit misleading.
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Marcel L.
Rating: 4 out of 5
following a purchase from 10/04/2024
The parcel was beautifully packaged and the goods were very tasty and fresh. One star deducted because the jar containing the maple butter no longer had a vacuum in the lid and was therefore not sealed tightly. I eat it anyway and for taste 100 points.
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Gaelle S.
Rating: 4 out of 5
following a purchase from 09/04/2024
The products are in conformity but the deliveryman did not deliver the parcel at home I had to recover it in point relay with 10km of my place!
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Marie Z.
Rating: 2 out of 5
following a purchase from 06/04/2024
Very good product to recommend
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Michelle É.
Rating: 4 out of 5
following a purchase from 30/03/2024
Hello, perfect service as always: carefully packed items, well-sealed parcel, only downside was the delivery: some relays were not open when the deliveryman came, fortunately the carrier warned me in time and I was able to change relays: "Les Trésors...." really needs to update its list of relays.
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Judy G.
Rating: 4 out of 5
following a purchase from 30/03/2024
Nothing is perfect! the products I bought are excellent. thank you.
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Karl-Heinz V.
Rating: 4 out of 5
following a purchase from 14/03/2024
Supply is fine, is also the only webshop I know of that has so many Canadian delicacies. Also very affordable! Only point of improvement is the shipping. Despite stock, it sometimes takes a long time before it actually ships, usually after a reminder from me.
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Dominique T.
Rating: 4 out of 5
following a purchase from 26/03/2024
Good product
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Karine R.
Rating: 2 out of 5
following a purchase from 24/03/2024
The products are good, but I had ordered 3 cans of maple syrup, in the package there were 2. I sent an email complaint, and to date no response. It's a shame, but I won't be ordering again.
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Joost V.
Rating: 3 out of 5
following a purchase from 19/03/2024
Did not receive my promised discount (10%)
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patrick C.
Rating: 4 out of 5
following a purchase from 19/03/2024
Very good, pleasant in the mouth
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HOARAU J.
Rating: 4 out of 5
following a purchase from 20/03/2024
Shipping costs are a bit expensive...
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Thierry M.
Rating: 3 out of 5
following a purchase from 18/03/2024
order not complete, email sent.
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Pascal V.
Rating: 2 out of 5
following a purchase from 10/03/2024
Good evening Request for delivery to my home parcel left at the relay point. The driver didn't even wait for me to arrive while I was in my yard. Best regards
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Albane C.
Rating: 3 out of 5
following a purchase from 09/03/2024
Order RAS. Very well packed. BUT LAMENTABLE DELIVERY. parcel dropped off at another relay than the one initially chosen without any information. It took me more than 1 hour to find my parcel.
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Nadezhda T.
Rating: 3 out of 5
following a purchase from 06/03/2024
The truth is that I was looking for cranberry juice without added sugar and I was a little surprised when I tasted the drink, as it contains sugar.
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Fabrice P.
Rating: 2 out of 5
following a purchase from 26/02/2024
Product not very qualitative, references ( ex, poutine ...) too bad it generates shipping costs for a potential other order.
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Tony F.
Rating: 2 out of 5
following a purchase from 24/02/2024
Change of delivery address without notifying me, I contacted Les trésors d'érable, the person was supposed to see what she could do, but never contacted again, not very serious, so I was forced to go to the other address to get my package.
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Raffaella M.
Rating: 4 out of 5
following a purchase from 24/02/2024
Excellent wild blueberry juice,I take off one star because I can't get in touch with the staff via email. Written more than once with no response
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Eric H.
Rating: 4 out of 5
following a purchase from 20/02/2024
Perfect except for chronofresh delivery
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Eva D.
Rating: 4 out of 5
following a purchase from 18/02/2024
Not too long a wait for delivery and very good products.
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Nathalie B.
Rating: 4 out of 5
following a purchase from 12/02/2024
Fast delivery
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Aurelie G.
Rating: 4 out of 5
following a purchase from 12/02/2024
Thank you for your responsiveness
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Philippe L.
Rating: 4 out of 5
following a purchase from 12/02/2024
.
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marie R.
Rating: 4 out of 5
following a purchase from 07/02/2024
It was perfect, except for the fir-tree scented candle (which went in the garbage can), which had an unpleasant smell.
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Nathalie F.
Rating: 2 out of 5
following a purchase from 08/02/2024
I am disappointed it was a Valentine's Day gift I had asked for a gift wrap with a message that I did not get even if I was refunded the result is the same
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Patrick H.
Rating: 4 out of 5
following a purchase from 08/02/2024
Very good quality products with flavours that cannot be found in equivalent products and that we like to share. Fast delivery
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PALUELMARMONT D.
Rating: 4 out of 5
following a purchase from 05/02/2024
Serious supplier
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Christine F.
Rating: 4 out of 5
following a purchase from 04/02/2024
Very good
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Yolande P.
Rating: 4 out of 5
following a purchase from 01/02/2024
Perfect
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Bethgnies J.
Rating: 3 out of 5
following a purchase from 14/01/2024
Cool
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Patricia F.
Rating: 4 out of 5
following a purchase from 28/01/2024
I was interested in the dented maple syrup tins, but it was hard to find out if there were any in stock. What a shame!
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Hélène S.
Rating: 4 out of 5
following a purchase from 28/01/2024
The maple syrup is great, but the jelly lacks flavour and is too firm.
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Patrick R.
Rating: 3 out of 5
following a purchase from 29/01/2024
Good products, but prices are too high
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Ponhak-Piset T.
Rating: 4 out of 5
following a purchase from 26/01/2024
The products are good, the same ones I had brought back from Canada, however I was missing an inexpensive item, I didn't make a claim, but it seems to happen according to the comments on the Facebook page.
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NICOLAS D.
Rating: 4 out of 5
following a purchase from 23/01/2024
Good products, but we'd like to see the organic range expanded.
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Sandrine P.
Rating: 2 out of 5
following a purchase from 15/01/2024
No news following a request to send me the stolen goods. I see I'm not the only one. To see if the merchandise was put in the package. 🤔. I've ordered elsewhere several times and no worries
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Monique F.
Rating: 4 out of 5
following a purchase from 21/01/2024
I was missing a brick of maple water that was supposed to be reimbursed, but nothing to date.
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