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E
Rating: 4 out of 5
Not too long a wait for delivery and very good products.
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Customer reviews of Les Trésors d’Érable
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 7 825 published reviews
Summary of reviews
Les Trésors d'Érable consistently delivers quickly with orders arriving on time and well packaged, ensuring products reach customers in excellent condition. Customers highlight reliable service, smooth ordering, and prompt, careful delivery that keeps items secure and intact. The product quality stands out, with maple syrups, cookies, and whiskeys meeting or exceeding expectations and evoking Canadian memories. Supportive follow-up and easy navigation further reinforce a positive, trustworthy shopping experience.
Reviews 2, 3 and 4 stars
Reset filtersN
Rating: 4 out of 5
Fast delivery
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A
Rating: 4 out of 5
Thank you for your responsiveness
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P
Rating: 4 out of 5
.
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M
Rating: 4 out of 5
It was perfect, except for the fir-tree scented candle (which went in the garbage can), which had an unpleasant smell.
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N
Rating: 2 out of 5
I am disappointed it was a Valentine's Day gift I had asked for a gift wrap with a message that I did not get even if I was refunded the result is the same
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P
Rating: 4 out of 5
Very good quality products with flavours that cannot be found in equivalent products and that we like to share. Fast delivery
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P
Rating: 4 out of 5
Serious supplier
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C
Rating: 4 out of 5
Very good
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Y
Rating: 4 out of 5
Perfect
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B
Rating: 3 out of 5
Cool
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P
Rating: 4 out of 5
I was interested in the dented maple syrup tins, but it was hard to find out if there were any in stock. What a shame!
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H
Rating: 4 out of 5
The maple syrup is great, but the jelly lacks flavour and is too firm.
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P
Rating: 3 out of 5
Good products, but prices are too high
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P
Rating: 4 out of 5
The products are good, the same ones I had brought back from Canada, however I was missing an inexpensive item, I didn't make a claim, but it seems to happen according to the comments on the Facebook page.
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N
Rating: 4 out of 5
Good products, but we'd like to see the organic range expanded.
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S
Rating: 2 out of 5
No news following a request to send me the stolen goods. I see I'm not the only one. To see if the merchandise was put in the package. 🤔. I've ordered elsewhere several times and no worries
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M
Rating: 4 out of 5
I was missing a brick of maple water that was supposed to be reimbursed, but nothing to date.
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A
Rating: 4 out of 5
Very good service, extremely professional, well done! Please note, however, that with the previous order I received lip balms that were more than a little out of date, which is a shame, especially given their price...
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C
Rating: 4 out of 5
Excellent products at a very affordable price
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R
Rating: 4 out of 5
No complaints
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J
Rating: 3 out of 5
Parcel received torn with a large hole open, fortunately the bottle was well wrapped in bubble wrap...and still in the box...
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M
Rating: 4 out of 5
Very good
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B
Rating: 3 out of 5
For the products nothing to say, but the delivery by UPS is scandalous to say the least: 1st delivery at home the deliveryman arrives without notice, 2nd delivery to a point relay no news of the package and as I was worried I went to the point relay who had the package for 3 days.
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B
Rating: 3 out of 5
I am disappointed because on the bag of snacks there is no picture of moose (like on the site). My grandson will like it a lot less and I never got the message to tell me that the package had arrived.
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L
Rating: 3 out of 5
My package was missing 2 products
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L
Rating: 3 out of 5
I ordered a box of 25 tea bags as a gift and received 2 boxes of 12! I can't offer this!
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B
Rating: 4 out of 5
It is very good
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P
Rating: 4 out of 5
Fast delivery for a delicious product, but a bit expensive. However, I'll be ordering more as the site offers other products that we can't find here.
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D
Rating: 3 out of 5
Amber syrup is not good. Does not taste like real maple syrup.
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N
Rating: 2 out of 5
Incomplete order, but payment in full. No news of missing items
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O
Rating: 4 out of 5
All went well.
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G
Rating: 4 out of 5
nothing to say, everything is perfect
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C
Rating: 4 out of 5
I did not receive an item I ordered, I received another one instead. Delivery time not respected.
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A
Rating: 4 out of 5
Good products at reasonable prices. Too bad you can't pay for purchases with a Canadian bank card...
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L
Rating: 3 out of 5
I would have liked to receive an email proposing an alternative to the item missing from my order, otherwise nothing to complain about.
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J
Rating: 4 out of 5
Order received promptly and as usual exceptional product super
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B
Rating: 3 out of 5
The package delivered by UPS was stuck in a locker for which I didn't have the code. I had to call UPS and they finally called back for the code.
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M
Rating: 4 out of 5
I'm always pleased with the products, but I was a little disappointed by the very short date for the beers. They won't make it to Easter as hoped.
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T
Rating: 3 out of 5
Some missing products have been replaced by others. Another indicated as "to be refunded" on the delivery note but still nothing. Customer service that doesn't respond to messages. First and last order for me, even though I ordered over €130 worth of goods.
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