Customer reviews of Les Trésors d’Érable

No problems with the products, but with the delivery: UPS never came to my house even though it was requested - I had to go to a relay point.

Quality products small gift on delivery. At the top

big problems with the delivery of the parcel by UPS, the place of delivery had changed, but I was not warned, very bad UPS customer service, it took 5 calls before someone told me where my parcel was. I also contacted erable customer service to ask for help, I got no answer.

Perfect, as always

Order delivered promptly. Quality products

Instead of a package with 10x Poutine Mélange, I`ve got only 1 piece. I wrote to you immedeately, but got no response.

Very good

Fast delivery...perfect...

I am delighted with my order, all the products are excellent and I highly recommend this site.

Delivery on time and on budget.

Perfect the cookies are really too good just a little disappointed I had not paid attention to the content of maple syrup and so I have a mini bottle :( but it's my fault

Very good.

CLEAR

fast, well-packaged order - a real plus thank you

Thank you very much

Delighted with my purchase

Super fast and quality as usual. A real fan of your proposals.

VERY GOOD

Fast service, but several boxes of cookies arrive with a whole row of broken ones.

Package conforms to order. Fast shipping. Always top.

Delivery on time. Product conforms to order. Congratulations!

Fast, compliant shipping

Everything went smoothly. Thank you

Great products!

Fast delivery We have not yet tasted the products (beer)

quality products, good value for money

Very good

Very good site with quality products. Fast and careful shipping.

●When I ordered the maple syrup and maple syrup cream cookies, what I really liked was the shape of the cakes. There are pages and pages of "blabla" and it's right at the end, I didn't realize it when ordering, that in the composition it says it's made with palm oil! So I will NEVER recommend it and I think you should have put the composition of this cookie at the beginning of your "blabla" . ●I was quickly delivered for the cookies, the Poutine sauce and and the buffalo pate . ● For the Poutine cheese I thought it would never arrive! On Saturday morning from 8am to 1pm I waited for nothing, on Monday morning 8am-1pm nothing, and on Tuesday morning between 9.45am and 10.45am I was FINALLY delivered by Chronofresh , by a charming young man . I hope you will complain to Chronofresh. I find that unacceptable, I had no phone call, no apology! Now that I know it's fresh cheddar , hard to find in France , I'll take grated cheddar , maybe it'll do the same , I'll see . ● I haven't tried the sauce and cheese yet, apparently it's very good. As I've asked for a lot I'm not going to recommend it just yet. ● the note is because of the palm oil and the deplorable delivery of frozen foods, but even with Chronopost I sometimes had problems.

OK

Very professional site. No delay in delivery, great product

Very fast delivery and products conform to my order

The order was well received and the items were well protected.

A missing item (a bottle, we're not talking about something discreet...!) and an after-sales service that still hasn't replied after two weeks. Unacceptable.

the maple syrup is delicious and so are the cakes. thank you.

Very good product

You were perfect in processing the order, too bad the carrier wasn't as serious!

Excellent product

Very well done site, easy ordering and fast, compliant delivery.

Exactly the item I was looking for