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M
Rating: 2 out of 5
One week instead of the proposed 24 hours 72 hours and although I paid to be delivered to my home I was forced to go pick up at the relay point really disappointed
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Customer reviews of Les Trésors d’Érable
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 7 824 published reviews
Summary of reviews
Les Trésors d'Érable consistently delivers quickly with orders arriving on time and well packaged, ensuring products reach customers in excellent condition. Customers highlight reliable service, smooth ordering, and prompt, careful delivery that keeps items secure and intact. The product quality stands out, with maple syrups, cookies, and whiskeys meeting or exceeding expectations and evoking Canadian memories. Supportive follow-up and easy navigation further reinforce a positive, trustworthy shopping experience.
2 star reviews
Reset filtersP
Rating: 2 out of 5
Hello, disappointed with the taste, compared to the scent released the flavor of tea, instead of herbal tea and takes precedence over the taste of maple. The bags are full of dust, not pleasant to present.
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F
Rating: 2 out of 5
Very good cookie but the price of delivery is too high.
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V
Rating: 2 out of 5
I order on this site for a specific brand of maple syrup. Not available individually... So I order the batch of 5 which is available. And the opening of the package I have a copy of the syrup that I ordered and 4 of another brand. Commercial manipulation, hello.
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O
Rating: 2 out of 5
Big problem with the deliveryman GLS. My parcel went back to the supplier without me being informed (the supplier was not informed either!!) Great reactivity from Maple Treasures. The delivery was catastrophic, my package was not delivered to the delivery point I had chosen...I did not get my order in time for Christmas. I am very disappointed with the delivery company. If the delivery person is the same for a next order, I will think twice before ordering.
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R
Rating: 2 out of 5
The products are as described, but they were not wrapped and the gift box was too small. Thus, I would not order there again.
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V
Rating: 2 out of 5
As per the emails sent and the dispute opened with psypal, I was charged shipping costs despite having spent more than 44.00 euros. I don't think I will buy anything else from you. Regards
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Response from Les Trésors d’Érable
bonjour, les frais de port sont offerts en Italie à partir de 99€ et non 44€, c'est indiqué sur le site, cordialement
L
Rating: 2 out of 5
Good products except for the caramels, which have taken a "hit" and are inedible
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B
Rating: 2 out of 5
Not precise enough in the description of the items.
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N
Rating: 2 out of 5
The discounts I had when I made my choices were not applied. When I received my items I noticed that the use-by date of my tea was 3 months, in a supermarket I would not have bought it. No worries with the second product purchased.
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M
Rating: 2 out of 5
Unsatisfactory order for the maple cream cakes which are not fresh (soft wafer) and not crispy like the ones I usually buy at the Christmas market.
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A
Rating: 2 out of 5
Sale delivered on time. The product delivered was not the product I ordered. The taste of the maple syrup is not as good as the one I ordered and that I know well
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