Customer reviews of Les Trésors d’Érable

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 7 721 published reviews

Summary of reviews

Products consistently arrive in impeccable condition, showcasing excellent packaging that protects their quality. Many customers highlight the fast delivery, often receiving their orders within just a few days, which enhances the overall shopping experience. The maple syrup and other offerings are frequently mentioned as delicious and of high quality, evoking positive memories of trips to Canada. The ordering process is noted for being straightforward and hassle-free, contributing to a seamless experience that encourages repeat purchases.

2 star reviews

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R
Ronja H.
Rating: 2 out of 5
following a purchase from 06/12/2022
The products are as described, but they were not wrapped and the gift box was too small. Thus, I would not order there again.
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vincenzo M.
Rating: 2 out of 5
following a purchase from 09/10/2022
As per the emails sent and the dispute opened with psypal, I was charged shipping costs despite having spent more than 44.00 euros. I don't think I will buy anything else from you. Regards
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Response from Les Trésors d’Érable
bonjour, les frais de port sont offerts en Italie à partir de 99€ et non 44€, c'est indiqué sur le site, cordialement
L
laure D.
Rating: 2 out of 5
following a purchase from 18/07/2022
Good products except for the caramels, which have taken a "hit" and are inedible
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Bernard G.
Rating: 2 out of 5
following a purchase from 26/01/2022
Not precise enough in the description of the items.
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Nadine F.
Rating: 2 out of 5
following a purchase from 19/12/2021
The discounts I had when I made my choices were not applied. When I received my items I noticed that the use-by date of my tea was 3 months, in a supermarket I would not have bought it. No worries with the second product purchased.
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Monique C.
Rating: 2 out of 5
following a purchase from 03/04/2021
Unsatisfactory order for the maple cream cakes which are not fresh (soft wafer) and not crispy like the ones I usually buy at the Christmas market.
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Armelle L.
Rating: 2 out of 5
following a purchase from 18/03/2021
Sale delivered on time. The product delivered was not the product I ordered. The taste of the maple syrup is not as good as the one I ordered and that I know well
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