Customer reviews of Les Trésors d’Érable

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 7 721 published reviews
5 6 671 86% 4 499 6% 3 200 3% 2 127 2% 1 224 3%

Summary of reviews

Products consistently arrive in impeccable condition, showcasing excellent packaging that protects their quality. Many customers highlight the fast delivery, often receiving their orders within just a few days, which enhances the overall shopping experience. The maple syrup and other offerings are frequently mentioned as delicious and of high quality, evoking positive memories of trips to Canada. The ordering process is noted for being straightforward and hassle-free, contributing to a seamless experience that encourages repeat purchases.

4 star reviews

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J
Jonas M.
Rating: 4 out of 5
following a purchase from 19/07/2024
I'm very happy with my purchase, even if it seems to me that delivery was free for purchases > 50€.
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Pat D.
Rating: 4 out of 5
following a purchase from 16/07/2024
Popular products for many years...
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Claude C.
Rating: 4 out of 5
following a purchase from 14/07/2024
👍Au top
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MICHEL P.
Rating: 4 out of 5
following a purchase from 05/07/2024
Good products
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Aurélie J.
Rating: 4 out of 5
following a purchase from 14/06/2024
I had a problem with my delivery, my parcel was empty (fault of the deliveryman or my residence). So I can't assess the quality of the product. However, Céline was very understanding and refunded my order after several reminders. Thank you for that, Céline! A service that does its best to satisfy its customers.
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Dominique D.
Rating: 4 out of 5
following a purchase from 21/06/2024
Very nice chair but the finish leaves something to be desired, which is a shame... I have photos but I can't put them up.
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Kelly B.
Rating: 4 out of 5
following a purchase from 17/06/2024
Great service, great products, arrived quickly! Only issue was some of the packaging was damaged since the box was too big.
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martine C.
Rating: 4 out of 5
following a purchase from 17/06/2024
I haven't tasted everything, but the infusions are already very good, as is the sugar.
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Tatiana D.
Rating: 4 out of 5
following a purchase from 13/06/2024
concerning my order, everything went very well. I put 4 stars and not 5 concerning the delivery part. I paid for delivery with DHL, I chose a collection point and this was not respected even though it was open and accessible. What's more, the deliveryman failed to tell me in which relay point he had finally delivered my parcel... I only got the notification "DELIVER" at the relay point I had chosen by e-mail, and not the new address... after calling DHL I was told they would keep me informed, I'm still waiting today. I was the one who went to the nearest relay points to see if they had my parcel, fortunately with good results.
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Marilyne B.
Rating: 4 out of 5
following a purchase from 06/06/2024
Everything went very smoothly and was very well packaged.
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JF F.
Rating: 4 out of 5
following a purchase from 02/06/2024
Quality and availability
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Ghislaine D.
Rating: 4 out of 5
following a purchase from 01/06/2024
I received my parcel quickly, it's very good! I haven't tasted it yet, I'll have to check... it's a bit expensive, but if it's very good, it'll do.
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Alain S.
Rating: 4 out of 5
following a purchase from 26/05/2024
Fast and accurate delivery - just a little complicated on the delivery formula... but not important!
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Marie Christelle B.
Rating: 4 out of 5
following a purchase from 06/05/2024
A liter jug of maple syrup leaked into the parcel, but the rest is fine.
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Marie Claude A.
Rating: 4 out of 5
following a purchase from 06/05/2024
1 item missing on delivery but sent promptly after claim
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Nadine M.
Rating: 4 out of 5
following a purchase from 03/05/2024
Very good, as always
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Thierry D.
Rating: 4 out of 5
following a purchase from 03/05/2024
Quality products, fast shipment, delivery a little slower due to DPD pickup relays.
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Isabella W.
Rating: 4 out of 5
following a purchase from 01/05/2024
I am very satisfied, but I think it's a bit of a shame that the maple water is no longer available in the 330ml pack size.
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Genevieve R.
Rating: 4 out of 5
following a purchase from 16/04/2024
Perfect
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Corinne G.
Rating: 4 out of 5
following a purchase from 12/04/2024
Quick arrival
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ROUSSE M.
Rating: 4 out of 5
following a purchase from 09/04/2024
OK
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William V.
Rating: 4 out of 5
following a purchase from 10/04/2024
you sent me a voucher that didn't work when I paid...That's a bit misleading.
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Marcel L.
Rating: 4 out of 5
following a purchase from 10/04/2024
The parcel was beautifully packaged and the goods were very tasty and fresh. One star deducted because the jar containing the maple butter no longer had a vacuum in the lid and was therefore not sealed tightly. I eat it anyway and for taste 100 points.
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Gaelle S.
Rating: 4 out of 5
following a purchase from 09/04/2024
The products are in conformity but the deliveryman did not deliver the parcel at home I had to recover it in point relay with 10km of my place!
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Michelle É.
Rating: 4 out of 5
following a purchase from 30/03/2024
Hello, perfect service as always: carefully packed items, well-sealed parcel, only downside was the delivery: some relays were not open when the deliveryman came, fortunately the carrier warned me in time and I was able to change relays: "Les Trésors...." really needs to update its list of relays.
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Judy G.
Rating: 4 out of 5
following a purchase from 30/03/2024
Nothing is perfect! the products I bought are excellent. thank you.
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Karl-Heinz V.
Rating: 4 out of 5
following a purchase from 14/03/2024
Supply is fine, is also the only webshop I know of that has so many Canadian delicacies. Also very affordable! Only point of improvement is the shipping. Despite stock, it sometimes takes a long time before it actually ships, usually after a reminder from me.
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Dominique T.
Rating: 4 out of 5
following a purchase from 26/03/2024
Good product
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patrick C.
Rating: 4 out of 5
following a purchase from 19/03/2024
Very good, pleasant in the mouth
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HOARAU J.
Rating: 4 out of 5
following a purchase from 20/03/2024
Shipping costs are a bit expensive...
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Raffaella M.
Rating: 4 out of 5
following a purchase from 24/02/2024
Excellent wild blueberry juice,I take off one star because I can't get in touch with the staff via email. Written more than once with no response
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Eric H.
Rating: 4 out of 5
following a purchase from 20/02/2024
Perfect except for chronofresh delivery
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Eva D.
Rating: 4 out of 5
following a purchase from 18/02/2024
Not too long a wait for delivery and very good products.
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Nathalie B.
Rating: 4 out of 5
following a purchase from 12/02/2024
Fast delivery
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Aurelie G.
Rating: 4 out of 5
following a purchase from 12/02/2024
Thank you for your responsiveness
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Philippe L.
Rating: 4 out of 5
following a purchase from 12/02/2024
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marie R.
Rating: 4 out of 5
following a purchase from 07/02/2024
It was perfect, except for the fir-tree scented candle (which went in the garbage can), which had an unpleasant smell.
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Patrick H.
Rating: 4 out of 5
following a purchase from 08/02/2024
Very good quality products with flavours that cannot be found in equivalent products and that we like to share. Fast delivery
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PALUELMARMONT D.
Rating: 4 out of 5
following a purchase from 05/02/2024
Serious supplier
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Christine F.
Rating: 4 out of 5
following a purchase from 04/02/2024
Very good
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