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M
Rating: 4 out of 5
□ Maple cookies deserve to have an expanded choice (with chocolate or marshmallow for example) □ The overshirt really fits very small.
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Customer reviews of Les Trésors d’Érable
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 7 721 published reviews
Summary of reviews
Products consistently arrive in impeccable condition, showcasing excellent packaging that protects their quality. Many customers highlight the fast delivery, often receiving their orders within just a few days, which enhances the overall shopping experience. The maple syrup and other offerings are frequently mentioned as delicious and of high quality, evoking positive memories of trips to Canada. The ordering process is noted for being straightforward and hassle-free, contributing to a seamless experience that encourages repeat purchases.
4 star reviews
Reset filtersL
Rating: 4 out of 5
Quality ok but the packaging was not careful, several products arrived very damaged because they were not well secured in the box.
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B
Rating: 4 out of 5
Great
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P
Rating: 4 out of 5
Fast shipping when products are available, well-made package and quality packaging, progress to be made in communication will be the only point to improve.
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N
Rating: 4 out of 5
It's been a few years since I ordered from you and I am very satisfied
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A
Rating: 4 out of 5
Very happy with your merchandise, but very unhappy with the transport with DPD, the delivery never happens as we request.
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A
Rating: 4 out of 5
just too expensive
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N
Rating: 4 out of 5
10
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D
Rating: 4 out of 5
The products were just as I expected!
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M
Rating: 4 out of 5
The quality of the products and the speed of delivery make you forget the slightly high price.
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D
Rating: 4 out of 5
Boxes have some dents
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B
Rating: 4 out of 5
I am very happy to have found the maple tea I was looking for since my trip to Quebec. The cakes arrived broken in the box but are still very good! I will recommend
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F
Rating: 4 out of 5
only negative remark... the prices are a bit excessive on certain products. Everything else is perfect (quality, speed, packaging....)
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F
Rating: 4 out of 5
very good liqueur, biscuits too but soften quickly, terribly excellent
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D
Rating: 4 out of 5
Nothing
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I
Rating: 4 out of 5
Unfortunately, the goods did not arrive exactly as I ordered. Instead of six half-liter maple water, I received three 1-liter packages.
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D
Rating: 4 out of 5
I am not satisfied with my last order. I received an email giving me a 15% discount with a minimum around 65€. When I took advantage of this offer, the minimum had risen to 115€! And all this while respecting the deadline. I reported it during my order. No reaction from you! Otherwise, I received the ordered products, but with a 10% discount. Thank you for responding.
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J
Rating: 4 out of 5
Very good
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D
Rating: 4 out of 5
Nothing to report. Between the order and the delivery, everything went very well.
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O
Rating: 4 out of 5
Fast delivery unfortunately despite the fact it was fragile sticker on the box the cookies were broken so the delivery company didn't do a good job. But the cookies were fresh and hadn't expired. Will try again to buy 5 boxes of maple cookies
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A
Rating: 4 out of 5
Fast delivery Very serious packaging Delicious products
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G
Rating: 4 out of 5
Fast. Very good product. However, quite a few stockouts or references disappeared on the maple syrups.
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N
Rating: 4 out of 5
Orders were processed very quickly as we approached the holidays. There were some oversights on one of the items which was rectified with equal promptness. I am completely satisfied with the purchase and the customer service!
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L
Rating: 4 out of 5
The Canadian jacket is nice but it lacks the hole for the button on one sleeve. Problem discovered when opening and trying on the gift...big disappointment.
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C
Rating: 4 out of 5
Very good products that I tasted during my stay in Quebec, just missing a few products like molasses cookies, cheese for poutine, and pogos. Everything is very good, I highly recommend.
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P
Rating: 4 out of 5
Well received on time. Small downside, the boxes are all dented.
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N
Rating: 4 out of 5
Satisfactory and good items. The gift box was missing, we had to manage without it, too bad.
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J
Rating: 4 out of 5
I still haven't received my syrup nor received information on the follow-up
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M
Rating: 4 out of 5
very happy with the package BUT torn on one side as if someone wanted to see inside
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J
Rating: 4 out of 5
Very good product, interesting price but the package was not delivered to the planned pickup point, about 10 km difference
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M
Rating: 4 out of 5
Hello Everything was perfect
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B
Rating: 4 out of 5
I recommend for the speed of shipping, the choice of products but it's a Christmas gift for someone who will probably go study in Quebec so I don't have any feedback on the quality of the ordered goods yet.
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J
Rating: 4 out of 5
Very good products, tasty and appreciated by the whole family. Interesting prices during promotional offers
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P
Rating: 4 out of 5
everything went well
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R
Rating: 4 out of 5
I am quite satisfied. It's a pity that 1 product is out of stock and they only find out later; I have received my money back.
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J
Rating: 4 out of 5
Nothing to complain about, everything was as agreed
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C
Rating: 4 out of 5
Unfortunately, 2 cans were dented during transport.
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S
Rating: 4 out of 5
The protection of the bottles should be reinforced by adding a layer of polystyrene at the bottom of the box to avoid breakage and other damage.
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J
Rating: 4 out of 5
fairly good value for money the bison terrine is French and contains a lot of pork. of no interest
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M
Rating: 4 out of 5
Beautiful products, good packaging, fast delivery, thank you for the follow-up on the missing product
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