Customer reviews of Les Verts Moutons

Trust Attestation
9,5 /10
Overall rating: 9,5 out of 10
Based on 1 770 published reviews

Summary of reviews

Les Verts Moutons consistently delivers reliable, well-packaged products that meet ecological needs and are valued for their effectiveness. Customers highlight meticulous service, fast and careful shipping, and quick responses to questions, with repeat orders and strong recommendations. The ceramic beads and related items are described as easy to use, producing noticeable improvements in water taste and quality, and the product range is praised for its wide selection and clear descriptions. Overall, the shopping experience combines professional staff, prompt delivery, and trusted, quality items that customers regularly reorder.

Reviews 1, 3 and 5 stars

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M
Martine N.
Rating: 3 out of 5
following a purchase from 30/10/2025
Too few choices regarding delivery. I had chosen a post office open on Saturday morning, the other times were not compatible with my work schedule. You are not responsible, but I went to the post office on Saturday 8/11 and it was closed. I couldn't pick up my package.
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Response from Les Verts Moutons
Hello Martine, we take note of your comment. Please know that we currently offer delivery by tracked letter, home delivery by Colissimo without signature, or delivery at a pickup point in the La Poste Pickup network, the leader in France with its 15,500 points and 1,100 lockers. Obviously, we cannot be held responsible for the hours of each post office. However, we remain open to any suggestions from you to improve our delivery proposal.
C
Chantal M.
Rating: 5 out of 5
following a purchase from 30/10/2025
It is perfect, a very nice discovery that the clay beads purify the water.
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Response from Les Verts Moutons
Thank you for your positive feedback! Your 5 stars encourage us to continue our mission of environmental preservation with enthusiasm.
B
Béatrice G.
Rating: 5 out of 5
following a purchase from 24/10/2025
The water is much better!!!!
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Response from Les Verts Moutons
Thank you so much for your positive feedback and your 5 stars, Béatrice. We are delighted to know that you appreciate the effectiveness of our products!
I
Isabelle B.
Rating: 1 out of 5
following a purchase from 25/10/2025
Hello, I expected to have less limescale and that is not the case at all.
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Response from Les Verts Moutons
Hello Isabelle, have you contacted our customer service ([email protected]) to get information on the optimal usage conditions? If your batch is defective, please know that you also have a 'Satisfaction or Money Back' guarantee of 2 months or we can arrange an exchange. We are here to listen to you!
J
Jocelyne H.
Rating: 5 out of 5
following a purchase from 26/10/2025
Clear explanations of the products, fast shipping.
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Response from Les Verts Moutons
Thank you for your positive feedback! Your 5 stars encourage us to continue our mission of environmental preservation with enthusiasm.
O
Odile B.
Rating: 5 out of 5
following a purchase from 22/10/2025
For me, it's all new, but the organic side suits me and it's a nice discovery.
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Response from Les Verts Moutons
Thank you for your positive feedback! Your 5 stars encourage us to continue our mission of environmental preservation with enthusiasm.
M
Michelle R.
Rating: 5 out of 5
following a purchase from 20/10/2025
Effectiveness of the beads; responsiveness, eco-friendly packaging, listening, personal advice. I regret missing the 20% discounts when I ordered a lot of beads for my Christmas gifts. If possible, I would like to have fabric bags with attached information to give the gifts and thus bring you new customers. Thank you.
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Response from Les Verts Moutons
Hello, thank you for this very positive feedback and these 5 stars! The after-sales service will contact you directly regarding your request. Have a nice day.
N
Nathalie B.
Rating: 5 out of 5
following a purchase from 20/10/2025
No more bad taste in the water and no more limescale in the coffee maker.
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Response from Les Verts Moutons
Thank you so much for your positive feedback, Nathalie, we are delighted to know that you appreciate our products for the coffee maker!
P
Patricia L.
Rating: 5 out of 5
following a purchase from 11/10/2025
Fast, precise.
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Response from Les Verts Moutons
Thank you for your positive feedback! Your 5 stars encourage us to continue our mission of environmental preservation with enthusiasm.
G
Geneviève R.
Rating: 5 out of 5
following a purchase from 10/10/2025
I love your product, the ceramic beads, and have given them as gifts to many people. But why different sales depending on the uses, since they are always the same beads? For marketing?
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Response from Les Verts Moutons
Thank you for your comment. We indeed offer ceramic beads in different quantities and packaging, with different instructions depending on the uses, to make them as easy as possible to adopt for users!
C
Catherine L.
Rating: 5 out of 5
following a purchase from 10/10/2025
For a first order, I am very satisfied! The beads work very well!
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Response from Les Verts Moutons
Thank you for your positive feedback, Catherine! Your 5 stars encourage us to continue our mission of environmental preservation with enthusiasm.
N
Nadine C.
Rating: 5 out of 5
following a purchase from 29/09/2025
Perfect, nothing to report.
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Response from Les Verts Moutons
Thank you for your positive feedback, Nadine! Your 5 stars encourage us to continue our mission of environmental preservation with enthusiasm.
M
Martine M.
Rating: 5 out of 5
following a purchase from 30/09/2025
I have used the ceramics several times, I am very satisfied
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Response from Les Verts Moutons
Thank you for your positive feedback! Your 5 stars encourage us to continue our mission of environmental preservation with enthusiasm
C
Chantal D.
Rating: 1 out of 5
following a purchase from 01/10/2025
The smell is too irritating, it is not natural, I am sorry....; thank you for changing
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Response from Les Verts Moutons
Hello Chantal, we are particularly surprised by your comment: our ceramic beads are made from a perfectly neutral material, which gives no taste or smell to tap water, let alone an irritating smell! Please feel free to contact our customer service ([email protected]) to explain your comment.
L
Liliane F.
Rating: 3 out of 5
following a purchase from 27/09/2025
The limescale deposit in my appliances remains significant even if it is less
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Élisabeth E.
Rating: 5 out of 5
following a purchase from 24/09/2025
In line with my expectations.
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Response from Les Verts Moutons
Thank you so much for your positive feedback, Elisabeth, we are delighted to know that you appreciate our products and our customer service!
M
Marie T.
Rating: 5 out of 5
following a purchase from 21/09/2025
Easy order, good delivery time. I recommend this site
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Response from Les Verts Moutons
Thank you so much for your positive feedback, Marie Thérèse, we are delighted to know that you appreciate our products and our customer service!
P
Pierre M.
Rating: 5 out of 5
following a purchase from 14/09/2025
Product quality and delivery speed
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Response from Les Verts Moutons
Thank you so much for your positive feedback, Pierre, we are delighted to know that you appreciate our products and our customer service!
S
Sophie M.
Rating: 5 out of 5
following a purchase from 16/09/2025
Fast and efficient
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Response from Les Verts Moutons
Thank you so much for your positive feedback, we are delighted to know that you appreciate our products and our customer service!
V
Valerie B.
Rating: 5 out of 5
following a purchase from 17/09/2025
The beads are great. Fast delivery. Perfect I recommend
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Response from Les Verts Moutons
Thank you so much for your positive feedback and your 5 stars, we are delighted to know that you appreciate our products and our customer service!
A
Anne-Marie S.
Rating: 5 out of 5
following a purchase from 18/09/2025
Great product
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Response from Les Verts Moutons
Thank you for your positive feedback, Anne-Marie! Your 5 stars encourage us to continue our mission of environmental preservation with enthusiasm
C
Claudine G.
Rating: 5 out of 5
following a purchase from 16/09/2025
The products are very satisfactory. The order was shipped very quickly
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Response from Les Verts Moutons
Thank you so much for your positive feedback and your 5 stars, we are delighted to know that you appreciate our products and our customer service!