Customer reviews of Les Verts Moutons

9,5 /10

Based on 1 770 published reviews

5 1 486 84% 4 199 11% 3 45 3% 2 16 1% 1 24 1%

Summary of reviews

Les Verts Moutons consistently delivers reliable, well-packaged products that meet ecological needs and are valued for their effectiveness. Customers highlight meticulous service, fast and careful shipping, and quick responses to questions, with repeat orders and strong recommendations. The ceramic beads and related items are described as easy to use, producing noticeable improvements in water taste and quality, and the product range is praised for its wide selection and clear descriptions. Overall, the shopping experience combines professional staff, prompt delivery, and trusted, quality items that customers regularly reorder.

3 star reviews

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Acheteur Vérifié

Published on 22/04/2021 à 18h55 following a purchase from 16/04/2021

Pay attention to check the number of beads per bag. One of the two bags I ordered only had 14 ceramic beads

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Response from Les Verts Moutons Published on 05/05/2021

Hello, we are sincerely sorry for this error in the making of your bag. The missing pearl has been sent to you immediately, we hope you have received it well and that you are satisfied with your purchase. Do not hesitate to leave us a new comment!

Acheteur Vérifié

Published on 02/04/2021 à 15h51 following a purchase from 27/03/2021

The pearls have no effect on the taste of chlorinated water

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Response from Les Verts Moutons Published on 14/04/2021

Hello, we sincerely apologize for this inconvenience. It is possible that the batch you purchased is defective. Please note that you benefit from a Satisfaction or 100% refund guarantee up to two months after your purchase. Therefore, do not hesitate to send us an email at [email protected] to know the procedure to follow. Have a nice day!

Acheteur Vérifié

Published on 31/03/2021 à 10h26 following a purchase from 25/03/2021

product that does not work.

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Response from Les Verts Moutons Published on 01/04/2021

Hello Emilie, We are sorry that the product does not fully satisfy you. As part of our Satisfaction Guarantee, please feel free to return the product for a refund. Best regards, The Green Sheep Team

Acheteur Vérifié

Published on 24/01/2021 à 08h50 following a purchase from 16/01/2021

complicated to create an account and then not be able to access it

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Acheteur Vérifié

Published on 12/01/2021 à 13h29 following a purchase from 02/01/2021

I did not wish to order by paying by check; I just wanted to know the shipping cost. I wrote to you to cancel this

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Response from Les Verts Moutons Published on 19/01/2021

Hello Julie, unfortunately we did not receive your message. Would you like us to proceed with the cancellation of your order? For your information, shipping rates appear once the cart is completed. They are 4.85 euros for delivery to a pickup point and 5.80 euros for home delivery via Colissimo. They are free for purchases over 40 euros. Have a nice day!