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H
Rating: 5 out of 5
Super product
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Customer reviews of Les Jardins de la Comtesse
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 2 745 published reviews
Summary of reviews
Customers consistently praise the store for fast, reliable delivery and items arriving as described, with many reviews noting on-time shipping and products matching or exceeding expectations. The product quality is repeatedly highlighted through comments about beautiful, durable, and well-made baskets, bowls, placemats, and tableware, with several mentions of high-quality materials and finishes. Customer service and responsiveness are emphasized through notes about helpful support, swift replacements or gestures, and appreciation for proactive communication. Repeated mentions of repeat purchases, gift-worthy presentation, and strong overall satisfaction underscore the store’s reliability and the positive impact of its well-presented, practical products.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersW
Rating: 5 out of 5
Great
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K
Rating: 5 out of 5
Very nice products of good quality, fast and secure shipping. Unreservedly recommended!
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L
Rating: 5 out of 5
Super site for classic items. Super quality
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D
Rating: 5 out of 5
Everything is great
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D
Rating: 4 out of 5
Good clear site. Problem-free ordering and delivery.
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N
Rating: 5 out of 5
Very good very professional you are on top
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B
Rating: 5 out of 5
Nothing to complain about, the navigation is intuitive. I haven't dealt with customer service since this is not my first time ordering from this site, and everything goes well. Delivery is fast and hassle-free.
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S
Rating: 5 out of 5
Quality products, beautiful and refined, completely in line with my expectations and fast and careful shipping. I recommend Les Jardins de Comtesse without hesitation.
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S
Rating: 4 out of 5
Unreliable carrier
I had to call to find out where my package was
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I had to call to find out where my package was
J
Rating: 4 out of 5
Good site easy to discover
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S
Rating: 5 out of 5
Very nice goods! Ordering, payment, and delivery went smoothly! Clear recommendation!
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M
Rating: 4 out of 5
fast shipping, good quality product (1 week of use)
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E
Rating: 5 out of 5
Impeccable
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V
Rating: 5 out of 5
Perfect, just the length of the chains of the lid a bit short for keeping the basket open.
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L
Rating: 2 out of 5
Disappointed with my delivery, plate damaged. For the rest, good product quality.
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Response from Les Jardins de la Comtesse
Hello, We thank you for your order and are sorry to hear that you received a damaged product. Despite all the care our teams take in preparing orders, we are unfortunately not immune to accidents occurring during delivery by our transport provider. Our customer service team is at your disposal so that you can share your problem with them and they can offer you a solution. As it seems you have not contacted them yet; a member of the team will contact you shortly. A photo of the damaged product will be requested to assess the problem. I wish you a very good day. Best regards, Les Jardins de la Comtesse
N
Rating: 4 out of 5
Nothing to report
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C
Rating: 5 out of 5
Good contact and quick order
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A
Rating: 5 out of 5
Very easy access to the website. I requested express delivery. I was delivered 2 days later in the morning. I recommend the site 100%. Very good experience, I plan to place another order to expand my tableware set. Thank you.
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M
Rating: 5 out of 5
Very good
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M
Rating: 5 out of 5
Good and fast
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S
Rating: 4 out of 5
Fast delivery, conforms to the description.
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C
Rating: 5 out of 5
Recommendable site, top delivery, impeccable package
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J
Rating: 5 out of 5
Product conforms to its description
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V
Rating: 5 out of 5
Well done
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C
Rating: 5 out of 5
No problem
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M
Rating: 5 out of 5
Very good ordering platform combined with fast, uncomplicated delivery. This is how online businesses should run. Superb!
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J
Rating: 5 out of 5
Perfect for summer and meals on the terrace!
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M
Rating: 5 out of 5
Totally fast delivery!!! The picnic basket is a dream. Noble and high-quality workmanship. I am thrilled!!!!
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A
Rating: 5 out of 5
Very fast delivery. Perfect.
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C
Rating: 5 out of 5
Everything perfect
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C
Rating: 5 out of 5
Bought as a gift, I made a good impression due to the quality of the materials and finishes.
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J
Rating: 5 out of 5
Good overview in the shop, the goods were excellently packaged. I would wish for more accessories for the dishes, e.g. mugs, espresso cups, egg cups, small bowls 10cm, etc.
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M
Rating: 5 out of 5
Very nice basket! I gave it as a gift to a friend and it was appreciated!!!
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T
Rating: 5 out of 5
Delivery quick and efficient.
O
Rating: 5 out of 5
Nothing to report
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B
Rating: 1 out of 5
Broken basket upon receipt awaiting a new one to be sent
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Response from Les Jardins de la Comtesse
Hello, We are sorry that the basket you ordered arrived broken. Our after-sales service team has taken the necessary steps to send you a new basket as soon as possible. We received your proof of deposit on April 18 and proceeded to reship your new basket on April 19. Mondial Relay n°99966579. I hope your new basket will bring you complete satisfaction. Best regards, Les Jardins de la Comtesse
R
Rating: 5 out of 5
Everything is very professional!
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C
Rating: 4 out of 5
Beautiful tray, the designs of the patterns are very successful, identical to the photos on the site. Bright colors, impeccable refreshing. Perfect shipping and packaging, the package was made with great care. Only small issue, one plate has gray stains in the white color of the center. I won't return it, too complicated for one plate. So I give it a 4.7.
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G
Rating: 5 out of 5
No worries
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