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Rating: 4 out of 5
good
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Customer reviews of Les Jardins de la Comtesse
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 2 745 published reviews
Summary of reviews
Customers consistently praise the store for fast, reliable delivery and items arriving as described, with many reviews noting on-time shipping and products matching or exceeding expectations. The product quality is repeatedly highlighted through comments about beautiful, durable, and well-made baskets, bowls, placemats, and tableware, with several mentions of high-quality materials and finishes. Customer service and responsiveness are emphasized through notes about helpful support, swift replacements or gestures, and appreciation for proactive communication. Repeated mentions of repeat purchases, gift-worthy presentation, and strong overall satisfaction underscore the store’s reliability and the positive impact of its well-presented, practical products.
Reviews 1, 2, 3, 4 and 5 stars
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Rating: 5 out of 5
The ordered blanket was received very quickly, it is really very beautiful...and soft! An excellent quality-price ratio
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Rating: 5 out of 5
2nd order on the site. The products are of quality and the shipment is fast.
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Rating: 4 out of 5
Beautiful product that meets expectations
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Rating: 5 out of 5
Very good product
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Rating: 4 out of 5
nothing to say perfect for packaging and delivery and of course for my order
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Rating: 5 out of 5
very good
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Rating: 5 out of 5
Product conforms to the description. The quality of the basket is up to standard. The speed of delivery deserves to be mentioned. Romain
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Rating: 5 out of 5
Great site that makes you want to buy everything you see. Easy to order, and my 2 trays arrived on time and perfectly packaged
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Rating: 5 out of 5
The order and delivery went perfectly
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Rating: 5 out of 5
Perfect!
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Rating: 5 out of 5
Very good site.
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Rating: 5 out of 5
Product corresponding to the description: delivery time respected
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Rating: 5 out of 5
Very satisfied, items just great, fast and careful delivery.
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Rating: 5 out of 5
Very good. Conforms to the description
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Rating: 5 out of 5
Excellent after-sales service, very responsive following small delivery problems at the relay point.
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Rating: 3 out of 5
The basket was delivered with a snag.
The rest of the items were fine.
However, the return is a bit annoying because we have to return it by post and not by Mondial Relay as at receipt. Which is more convenient for me.
Customer Service is responsive.
I will continue to order from them because I had already received a previous order as a gift and everything was perfect.
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The rest of the items were fine.
However, the return is a bit annoying because we have to return it by post and not by Mondial Relay as at receipt. Which is more convenient for me.
Customer Service is responsive.
I will continue to order from them because I had already received a previous order as a gift and everything was perfect.
A
Rating: 5 out of 5
Excellent quality, fast delivery.
100% satisfied
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100% satisfied
A
Rating: 5 out of 5
I stumbled upon this site by chance, and I found my happiness... Everything went well from the order to the receipt of the package, including payment.
I therefore recommend this site.
Christine Z
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I therefore recommend this site.
Christine Z
A
Rating: 5 out of 5
perfect. product conforms to expectations and is of very good quality
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Rating: 5 out of 5
Perfect
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Rating: 5 out of 5
I am a fan of the very pretty and original tableware
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Rating: 4 out of 5
nothing to complain about, product conforms
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Rating: 5 out of 5
Very good
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Rating: 5 out of 5
Everything is perfect
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Rating: 5 out of 5
Simple order, fast and respected delivery times, delighted with this high-quality purchase.
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Rating: 5 out of 5
Very good
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Rating: 5 out of 5
Very good quality
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Rating: 5 out of 5
Perfect!
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Rating: 5 out of 5
Very good site, a lot of choice and very good products
Identical to the presentation
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Identical to the presentation
A
Rating: 5 out of 5
Very good, fast delivery
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Rating: 5 out of 5
Good site, good delivery, very beautiful and good product
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Rating: 5 out of 5
Aesthetic, colorful, elegant, and sturdy products. The navigation on the site is clear and easy; fast and careful delivery BUT gift pouches (even paid ones) would be a plus
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Rating: 5 out of 5
conforming to the order. I recommend
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Rating: 5 out of 5
Great products
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Rating: 4 out of 5
These trays are lovely.
Small downside: they are very heavy.
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Small downside: they are very heavy.
A
Rating: 5 out of 5
It is when there is a problem with an order that one can judge the quality of the seller. In this case (product arrived broken), although Les Jardins de la Comtesse took a bit of time to handle my request (spam issue apparently), once acknowledged, they managed the situation perfectly, both in terms of the quality of the response provided and the time taken to do so. Honestly, it’s nice. I am not stingy with reviews that are often too negative, here it was perfect. Moreover, the product received was conforming and of a price quality that seems correct.
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Rating: 5 out of 5
Products conforming and complicated delivery to a relay point on December 24th, the initial relay having refused the large package I had to go further to retrieve it before Christmas.
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Rating: 4 out of 5
The site, the ordering method, the delivery, and the after-sales service are very good... Too bad I had to use customer service for a question about a poorly sized plate for the product (Fontainebleau basket): the original plates being too large, new plates were sent to me (too small but at least they fit in the straps)
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Rating: 5 out of 5
Very good, plus fast delivery
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