Customer reviews of Les Jardins de la Comtesse

9,7 /10

Based on 2 745 published reviews

5 2 438 89% 4 209 8% 3 55 2% 2 20 1% 1 23 1%

Summary of reviews

Customers consistently praise the store for fast, reliable delivery and items arriving as described, with many reviews noting on-time shipping and products matching or exceeding expectations. The product quality is repeatedly highlighted through comments about beautiful, durable, and well-made baskets, bowls, placemats, and tableware, with several mentions of high-quality materials and finishes. Customer service and responsiveness are emphasized through notes about helpful support, swift replacements or gestures, and appreciation for proactive communication. Repeated mentions of repeat purchases, gift-worthy presentation, and strong overall satisfaction underscore the store’s reliability and the positive impact of its well-presented, practical products.

Reviews 1, 2 and 4 stars

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Acheteur vérifié

Published on 10/06/2021 à 00h00 following a purchase from 03/06/2021

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Acheteur vérifié

Published on 08/06/2021 à 00h00 following a purchase from 01/06/2021

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Acheteur vérifié

Published on 08/06/2021 à 00h00 following a purchase from 01/06/2021

'The gift had its little effect!'

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Acheteur vérifié

Published on 07/06/2021 à 00h00 following a purchase from 31/05/2021

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Acheteur vérifié

Published on 29/04/2021 à 00h00 following a purchase from 22/04/2021

'Magnificent, it lacks a real salad bowl in the collection, much deeper than those sold at 11 cm deep.'

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Acheteur vérifié

Published on 13/04/2021 à 00h00 following a purchase from 06/04/2021

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Acheteur vérifié

Published on 08/03/2021 à 00h00 following a purchase from 01/03/2021

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Acheteur vérifié

Published on 25/12/2020 à 00h00 following a purchase from 18/12/2020

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Acheteur vérifié

Published on 13/12/2020 à 00h00 following a purchase from 06/12/2020

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Acheteur vérifié

Published on 29/11/2020 à 00h00 following a purchase from 22/11/2020

'A little mix-up with the carrier for the delivery.'

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Acheteur vérifié

Published on 11/11/2020 à 00h00 following a purchase from 04/11/2020

'Super basket.'

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Verifizierter Käufer

Published on 13/09/2020 à 00h00 following a purchase from 06/09/2020

This picnic backpack meets our wishes and expectations. We will use it often.

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Verifizierter Käufer

Published on 31/08/2020 à 00h00 following a purchase from 24/08/2020

Unfortunately, the availability was postponed several times. When the item was available, it was delivered promptly.

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Verifizierter Käufer

Published on 22/07/2020 à 00h00 following a purchase from 15/07/2020

Delivery was quick and unbureaucratic, product unfortunately VERY disappointing! - see product review!

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Verifizierter Käufer

Published on 01/07/2020 à 00h00 following a purchase from 24/06/2020

Fast delivery, good condition, enough selection.

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Comprador verificado

Published on 29/06/2020 à 00h00 following a purchase from 22/06/2020

I paid 10 euros for 24-hour shipping and despite having placed the order on May 11th at 10:38 AM, the order did not arrive until Friday, May 13th. I should have paid for the normal shipping of 48 to 72 hours. Otherwise, everything else was very good.

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Comprador verificado

Published on 28/06/2020 à 00h00 following a purchase from 21/06/2020

I requested that the delivery be made from a certain date and it was not fulfilled.

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Comprador verificado

Published on 27/06/2020 à 00h00 following a purchase from 20/06/2020

Positive transaction. Best regards.

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Comprador verificado

Published on 26/06/2020 à 00h00 following a purchase from 19/06/2020

I received some broken pieces but they sent me replacements very quickly. I recommend this company for purchases.

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Comprador verificado

Published on 24/06/2020 à 00h00 following a purchase from 17/06/2020

The product was lost because the address was said to be incomplete. I had to go to the courier company. Their system had broken down and they couldn't find it. I had to go back and in the end it appeared. Although the box was damaged, the product inside was perfect.

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Comprador verificado

Published on 23/06/2020 à 00h00 following a purchase from 16/06/2020

I received the order today, December 15th. The five gourmet baskets included in the order are stained and have grease residues since some of the products, specifically a buffalo terrine and a small package of a type of chocolate cookies, were broken and spilled all over the packaging, causing a large part of the items to spoil. I think the original packaging could have been significantly improved, so I am disappointed.

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Acquirente verificato

Published on 05/06/2020 à 00h00 following a purchase from 29/05/2020

Everything is quite correct; however, the shipping box could have been nicer and less ordinary.

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Acheteur vérifié

Published on 02/06/2020 à 00h00 following a purchase from 26/05/2020

'I am very happy.'

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Acheteur vérifié

Published on 16/05/2020 à 00h00 following a purchase from 09/05/2020

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Verifizierter Käufer

Published on 15/05/2020 à 00h00 following a purchase from 08/05/2020

Nice basket, but terrible smell!! Makes no fun!

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Acheteur vérifié

Published on 14/05/2020 à 00h00 following a purchase from 07/05/2020

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Acheteur vérifié

Published on 04/02/2020 à 00h00 following a purchase from 28/01/2020

'Excellent customer service.'

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Acheteur vérifié

Published on 13/01/2020 à 00h00 following a purchase from 06/01/2020

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Acheteur vérifié

Published on 02/01/2020 à 00h00 following a purchase from 26/12/2019

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Acheteur vérifié

Published on 30/12/2019 à 00h00 following a purchase from 23/12/2019

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Acheteur vérifié

Published on 16/12/2019 à 00h00 following a purchase from 09/12/2019

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Acheteur vérifié

Published on 12/12/2019 à 00h00 following a purchase from 05/12/2019

'Ras.'

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Acheteur vérifié

Published on 10/12/2019 à 00h00 following a purchase from 03/12/2019

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Acheteur vérifié

Published on 06/12/2019 à 00h00 following a purchase from 29/11/2019

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Acheteur vérifié

Published on 16/11/2019 à 00h00 following a purchase from 09/11/2019

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Acheteur vérifié

Published on 30/10/2019 à 00h00 following a purchase from 23/10/2019

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Acheteur vérifié

Published on 22/10/2019 à 00h00 following a purchase from 15/10/2019

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Acheteur vérifié

Published on 19/10/2019 à 00h00 following a purchase from 12/10/2019

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Acheteur vérifié

Published on 07/09/2019 à 00h00 following a purchase from 31/08/2019

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Acheteur vérifié

Published on 29/08/2019 à 00h00 following a purchase from 22/08/2019

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