The store consistently delivers on product quality, with many mentions of items being beautiful, sturdy, and well finished, including plate sets, picnic baskets, and trays that match photos and descriptions. Delivery is a clear strength, with rapid shipping, on-time arrivals, well-packaged items, and quick replacements when needed. Customer service is portrayed as reliable and responsive, with helpful interactions, fast service, and satisfaction across orders, gifts, and wedding presents. Overall, the experience is characterized by reliable, attractive products and efficient, attentive service.
Broken basket upon receipt awaiting a new one to be sent
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Response from Les Jardins de la Comtesse
Hello, We are sorry that the basket you ordered arrived broken. Our after-sales service team has taken the necessary steps to send you a new basket as soon as possible. We received your proof of deposit on April 18 and proceeded to reship your new basket on April 19. Mondial Relay n°99966579. I hope your new basket will bring you complete satisfaction. Best regards, Les Jardins de la Comtesse
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Raymond L.
Rating: 5 out of 5
following a purchase from 29/03/2024
Everything is very professional!
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Gilles G.
Rating: 5 out of 5
following a purchase from 07/04/2024
No worries
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Pierre-Yves R.
Rating: 5 out of 5
following a purchase from 07/04/2024
Beautiful collection, I love it, plus unbreakable, what more could you ask for!
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Erodia P.
Rating: 5 out of 5
following a purchase from 29/03/2024
Good quality tableware, I am very happy with it.
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Lea G.
Rating: 5 out of 5
following a purchase from 03/04/2024
Very simple purchase thanks to the very pleasant site, perfect delivery: careful and very fast.
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Benoît D.
Rating: 5 out of 5
following a purchase from 30/03/2024
Aesthetic and quality tableware! The products are not cheap but the decorations are so cheerful and colorful, I recommend.
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Hugo H.
Rating: 5 out of 5
following a purchase from 15/03/2024
very good.
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Jean Jacques L.
Rating: 5 out of 5
following a purchase from 28/03/2024
Fast delivery by a top company, careful packaging and everything arrived in perfect condition
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Muriel A.
Rating: 5 out of 5
following a purchase from 18/03/2024
Speed in registering the order
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Marie S.
Rating: 5 out of 5
following a purchase from 25/03/2024
Exactly what I hoped for!
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Lucienne M.
Rating: 5 out of 5
following a purchase from 16/03/2024
It's perfect
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Anne C.
Rating: 5 out of 5
following a purchase from 12/03/2024
Delighted with my purchase, item of very beautiful quality!
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Regis C.
Rating: 5 out of 5
following a purchase from 17/03/2024
Navigation is very smooth, there is no lack of choice. From ordering to receipt: very good.
The picnic basket is of good quality, I have no doubt that its use will satisfy me.
Thank you.
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Madison B.
Rating: 5 out of 5
following a purchase from 09/03/2024
Delighted with my purchase and especially with the customer service, I had a defect on an item and the problem was resolved immediately without any complications. Top, thank you
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Stephanie B.
Rating: 5 out of 5
following a purchase from 02/03/2024
Nice and stylish products.
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Michel S.
Rating: 5 out of 5
following a purchase from 05/03/2024
Very careful shipping
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Marie-Christine B.
Rating: 5 out of 5
following a purchase from 02/03/2024
Smooth navigation, ease of ordering, very fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2024
Very satisfied, fast delivery, product perfectly packaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2024
Very pretty and very soft scarf for a very reasonable price.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/02/2024
Beautiful quality items, fast and careful shipping, I am delighted with my purchases!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2024
Magnificent
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/02/2024
Very well packaged, I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2024
Very efficient and quick follow-up
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2024
I recommend the gardens of the countess, delivery on time and I would recommend, thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/02/2024
Navigating the site is not difficult. The large box in which the tray was located was open (tape detached) when I picked it up but fortunately the tray was very well packaged and it was not damaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2024
Everything is perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2024
Fast shipping, good quality products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/02/2024
Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2024
Order received quickly, good information regarding the date and time of delivery, nothing to complain about.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/02/2024
Disappointed with my purchase of the MARINE basket which is gray inside, apparently conforms to the photos on the site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/01/2024
Fast delivery, beautiful item
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/01/2024
Satisfied to be able to order without creating an account. Fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/01/2024
Very satisfied with the service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2024
perfect order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2024
The item, which arrived quickly, is completely in line with my expectations. Just one remark: the box was a bit bulky in proportion. However, the inner packaging, very careful, allowed for a problem-free reception.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/12/2023
Package received very quickly, very well packaged. Product perfectly meets my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/12/2023
Great service and very good quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/10/2023
Quality product, beautiful and refined, completely meets our expectations. Perfect packaging and satisfactory delivery time. I would recommend these products without hesitation.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2024
Very pretty dishes...
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