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F
Rating: 5 out of 5
Very beautiful product
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Customer reviews of Les Jardins de la Comtesse
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 2 745 published reviews
Summary of reviews
Customers consistently praise the store for fast, reliable delivery and items arriving as described, with many reviews noting on-time shipping and products matching or exceeding expectations. The product quality is repeatedly highlighted through comments about beautiful, durable, and well-made baskets, bowls, placemats, and tableware, with several mentions of high-quality materials and finishes. Customer service and responsiveness are emphasized through notes about helpful support, swift replacements or gestures, and appreciation for proactive communication. Repeated mentions of repeat purchases, gift-worthy presentation, and strong overall satisfaction underscore the store’s reliability and the positive impact of its well-presented, practical products.
Reviews 1, 3, 4 and 5 stars
Reset filtersS
Rating: 5 out of 5
Excellent quality and attentive customer service, I really recommend
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Response from Les Jardins de la Comtesse
Hello,
We sincerely thank you for your flattering comment. We are delighted to learn that you appreciated the quality of our products as well as the support from our customer service. Your recommendation is very valuable to us and motivates us to continue offering the best.
The team at the Jardins de la Comtesse
We sincerely thank you for your flattering comment. We are delighted to learn that you appreciated the quality of our products as well as the support from our customer service. Your recommendation is very valuable to us and motivates us to continue offering the best.
The team at the Jardins de la Comtesse
C
Rating: 5 out of 5
Excellent backpack for a picnic!
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Response from Les Jardins de la Comtesse
Dear Chris,
Thank you very much for your wonderful 5/5 review! We are delighted to hear that you are satisfied with our picnic backpack and hope that you will experience many beautiful moments in "Les Jardins de la Comtesse".
The team at "Les Jardins de la Comtesse"
Thank you very much for your wonderful 5/5 review! We are delighted to hear that you are satisfied with our picnic backpack and hope that you will experience many beautiful moments in "Les Jardins de la Comtesse".
The team at "Les Jardins de la Comtesse"
I
Rating: 5 out of 5
Perfect, order delivered very quickly to the right address, items conform and perfect, this is the second time I order and I am not disappointed. I recommend.
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Response from Les Jardins de la Comtesse
Hello,
We sincerely thank you for your warm feedback and are delighted to learn that your experience with "Les Jardins de la Comtesse" met your expectations. Your satisfaction and recommendation are our greatest rewards.
The team at Les Jardins de la Comtesse
We sincerely thank you for your warm feedback and are delighted to learn that your experience with "Les Jardins de la Comtesse" met your expectations. Your satisfaction and recommendation are our greatest rewards.
The team at Les Jardins de la Comtesse
M
Rating: 5 out of 5
Very happy with the article, very good quality, I recommend
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Response from Les Jardins de la Comtesse
Hello,
We sincerely thank you for your flattering review. We are delighted to learn that the item met your expectations and hope to see you again soon on our site.
The team at Les Jardins de la Comtesse
We sincerely thank you for your flattering review. We are delighted to learn that the item met your expectations and hope to see you again soon on our site.
The team at Les Jardins de la Comtesse
G
Rating: 5 out of 5
Very beautiful high-quality basket. I am totally thrilled and the delivery was super fast. I will gladly order here again
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Y
Rating: 5 out of 5
Delivery on time announced. A defective item (chipped plate) sent as a replacement the same day.
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Response from Les Jardins de la Comtesse
Hello,
Thank you very much for your positive feedback!
Your satisfaction is our priority, and your feedback motivates us to constantly improve.
The team at the Countess's Gardens
Thank you very much for your positive feedback!
Your satisfaction is our priority, and your feedback motivates us to constantly improve.
The team at the Countess's Gardens
C
Rating: 5 out of 5
very good product
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A
Rating: 5 out of 5
Beautiful basket!
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P
Rating: 5 out of 5
Reliable and precise in the order
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C
Rating: 5 out of 5
No delay for the order received very quickly.
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C
Rating: 5 out of 5
Perfect
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R
Rating: 5 out of 5
No problem!
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E
Rating: 4 out of 5
The plate received is not identical to those in the St Germain basket. It was to replace a broken one: I am a bit disappointed....
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M
Rating: 3 out of 5
Delivery was fast, but the products disappointed me in terms of color, colors were dull, and there was a difference in color between the different items.
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L
Rating: 4 out of 5
Very nice product. But disappointed because of a very bad surprise when I gave it as a gift... a piece of wicker had pierced the insulated part, damaging the plastic!!!! My friends kept it as they found it too complicated to return. As for me, I was very upset to have given this defective basket.
Best regards,
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Best regards,
G
Rating: 5 out of 5
Very fast and beautiful
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L
Rating: 5 out of 5
I already knew the Jardins de la Comtesse from a basket purchase in 2022. Already satisfied at the time with the quality of the product, I renewed a purchase to complete the stock of glasses for this same basket. There was an error in the choice of dimensions of the glasses, but the handling was excellent and very efficient. I therefore recommend for the customer service in addition to the products themselves.
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H
Rating: 5 out of 5
Everything went great.
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Response from Les Jardins de la Comtesse
Thank you very much, Hilmar, for your positive review! We are very pleased to hear that everything went to your satisfaction. We hope to welcome you back to "Les Jardins de la Comtesse" soon!
C
Rating: 5 out of 5
I do not understand why I am asked for my opinion twice
however, since I have not received a response to explain the origin of my remark, I reiterate
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however, since I have not received a response to explain the origin of my remark, I reiterate
Response from Les Jardins de la Comtesse
Hello, Thank you for taking the time to respond to us. In order to best meet our customers' expectations, we ask our customers to give us their feedback, on the one hand about the products purchased and on the other hand more broadly about their shopping experience on our site. Best regards. The team at lesjardinsdelacomtesse.com
H
Rating: 5 out of 5
The shop is very easy to navigate, the pictures are accurate. The product convinces with its high quality. The delivery also took place within 3 working days, despite the transfer between France and Germany via Cronopost/dpd.
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Response from Les Jardins de la Comtesse
Hello and thank you very much for your wonderful review! We are very pleased to hear that you are satisfied with our shop, the product quality, and the delivery. Your positive feedback motivates us to continue providing our best service. We look forward to your next visit! The team at lesjardinsdelacomtesse.de
M
Rating: 5 out of 5
Very smooth and easy navigation
Careful and fast delivery
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Careful and fast delivery
Response from Les Jardins de la Comtesse
Hello, We warmly thank you for your positive feedback. We are delighted to hear that you found the navigation on our site smooth and appreciated the speed of our delivery. Your satisfaction is our priority and your comments motivate us to continue improving our services. Best regards. The team at lesjardinsdelacomtesse.com
G
Rating: 5 out of 5
Complete site where you can easily find what you are looking for
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Response from Les Jardins de la Comtesse
Hello, Thank you very much for your positive feedback! We are delighted to hear that you found our site easy to use. Your satisfaction is our priority, and we hope to see you again soon at lesjardinsdelacomtesse.com. Best regards. The team at lesjardinsdelacomtesse.com
R
Rating: 1 out of 5
I still havent recieved my order after two weeks and are now starting to think this whole thing is a scam
Response from Les Jardins de la Comtesse
Hello, We’re truly sorry that you haven’t received your order yet and can understand your concern. Our customer service team is already in contact with the carrier to find out why your parcel has not been delivered and to resolve the situation as quikly as possible. Your satisfaction is important to us, and we're here to help. Thank you for your understanding. lesjardinsdelacomtesse.co.uk team
C
Rating: 5 out of 5
Order received very quickly, item conforms to the description. I recommend this site.
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Response from Les Jardins de la Comtesse
Hello, Thank you very much for your positive review! We are delighted to learn that the item meets your expectations. Your satisfaction is our priority. Best regards, The team at lesjardinsdelacomtesse.com
L
Rating: 5 out of 5
Searching and selecting the item on the homepage was no problem. The delivery took place within a few working days.
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Response from Les Jardins de la Comtesse
Dear customer, thank you very much for your positive feedback! We are very pleased to hear that you are satisfied with the search and delivery of your order. Your praise motivates us to continue providing our best service. Best regards, lesjardinsdelacomtesse.de The team at lesjardinsdelacomtesse.de
D
Rating: 5 out of 5
Fast reception, quality items
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Response from Les Jardins de la Comtesse
Hello, We warmly thank you for your positive feedback! We are delighted to learn that you appreciate the quality of our items. Best regards. The team at lesjardinsdelacomtesse.com
C
Rating: 5 out of 5
I am continuing my collection and I am delighted with the products. Magnificent, bright, and practical.
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Response from Les Jardins de la Comtesse
Hello, A big thank you for your enthusiastic feedback! We are delighted to know that you appreciate our products. Best regards. The team at lesjardinsdelacomtesse.com
H
Rating: 5 out of 5
Great and clear, large selection
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Response from Les Jardins de la Comtesse
Hello, Thank you very much for your positive feedback! We are glad to hear that you find our website clear and appreciate our extensive range. If you have any questions or comments, please do not hesitate to contact us. Best regards. lesjardinsdelacomtesse.nl team
L
Rating: 5 out of 5
I stumbled upon the website by chance and was positively impressed by the selection.
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Response from Les Jardins de la Comtesse
Hello and thank you very much for your positive feedback! We are very pleased to hear that you are impressed by our selection. We hope to welcome you back to our website soon and wish you much joy in browsing! The team at lesjardinsdelacomtesse.de
A
Rating: 5 out of 5
Great products carefully packaged for shipping.
Response from Les Jardins de la Comtesse
Hello, Thank you so much for your wonderful feedback! We're thrilled to hear that you loved our products and that they arrived carefully packaged. Your satisfaction is our priority, and we look forward to serving you again soon. Best wishes! lesjardinsdelacomtesse.co.uk team
V
Rating: 5 out of 5
Very pleasant site to visit. I was able to find items purchased last year.
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Response from Les Jardins de la Comtesse
Hello, We sincerely thank you for your positive review! Best regards. The team at lesjardinsdelacomtesse.com
C
Rating: 5 out of 5
Perfect order
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Response from Les Jardins de la Comtesse
Hello, A big thank you for your flattering review! We are delighted to learn that your order went perfectly. Your satisfaction is our priority and your feedback encourages us to continue providing quality service. Best regards. The team at lesjardinsdelacomtesse.com
K
Rating: 5 out of 5
Excellent product and very fast delivery
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Response from Les Jardins de la Comtesse
Hello, We warmly thank you for your review! Best regards. The team at lesjardinsdelacomtesse.com
G
Rating: 5 out of 5
Fast delivery
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Response from Les Jardins de la Comtesse
Hello! Thank you very much for your comment and for valuing our service. We are glad to know that you had a good experience with us. The team lesjardinsdelacomtesse.es
A
Rating: 5 out of 5
Just perfect! Very good quality.
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Response from Les Jardins de la Comtesse
Hello, A big thank you for your flattering feedback! We are delighted to learn that you are satisfied with the quality of our products. Best regards. The team at lesjardinsdelacomtesse.com
J
Rating: 5 out of 5
Clearly designed
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Response from Les Jardins de la Comtesse
Hello and thank you very much for your positive review! We are very pleased to hear that you like the clear design of our site. Your feedback motivates us to continue doing our best. We look forward to your next visit! The team at lesjardinsdelacomtesse.de
L
Rating: 4 out of 5
SUPER PRO. SPEED. NO PROBLEM
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Response from Les Jardins de la Comtesse
Hello, We sincerely thank you for your positive feedback and your evaluation. Best regards. The team at lesjardinsdelacomtesse.com
S
Rating: 3 out of 5
A bit disappointed not by the basket which is very beautiful but the plates are small (dessert) and the cutlery, salt shaker, pepper shaker, and corkscrew feel cheap. Just because it's a case for 2 doesn't mean it's for playing at the diner.
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Response from Les Jardins de la Comtesse
Hello, Thank you for taking the time to share your opinion. We are pleased to learn that you find our basket beautiful, but we are sorry to hear that some elements do not meet your expectations. We offer a wide range of accessorized baskets in different ways to best meet our customers' tastes and budgets. Your feedback is valuable and will help us improve our offer. Best regards. The team at lesjardinsdelacomtesse.com
M
Rating: 4 out of 5
At first, I wasn't sure if my order was taken into account because even though I received a confirmation, I had very little information about the delivery, etc. In the end, everything was fine and I received the order quickly but I had a moment of doubt.
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Response from Les Jardins de la Comtesse
Hello, Thank you very much for your feedback. We take note of your comments regarding the information. Please do not hesitate to contact us for any questions or needs. Best regards. The team at lesjardinsdelacomtesse.com