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M
Rating: 5 out of 5
very good
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Customer reviews of Les Jardins de la Comtesse
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 2 787 published reviews
Summary of reviews
The store consistently delivers on product quality, with many mentions of items being beautiful, sturdy, and well finished, including plate sets, picnic baskets, and trays that match photos and descriptions. Delivery is a clear strength, with rapid shipping, on-time arrivals, well-packaged items, and quick replacements when needed. Customer service is portrayed as reliable and responsive, with helpful interactions, fast service, and satisfaction across orders, gifts, and wedding presents. Overall, the experience is characterized by reliable, attractive products and efficient, attentive service.
Reviews 1, 3, 4 and 5 stars
Reset filtersC
Rating: 5 out of 5
Tom @ Customer Services was very helpful, as Australia didn’t show on your dropdown list when I first tried to order. The parcel did get stuck at La Poste for a while, but happily received today 22/8/24. Carol x
M
Rating: 5 out of 5
Order quickly taken care of and fast delivery
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G
Rating: 5 out of 5
Top
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L
Rating: 4 out of 5
The basket is of good quality. It is very beautiful with nice finishes. I hope it will last. In any case, it is what we wanted, we are delighted. Thank you for this beautiful quality, it is the only place where we found this quality. The only downside is the delivery, the information was not precise enough and as a result, we had to stay at home.
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N
Rating: 5 out of 5
Very good! The ordered product meets expectations. Fast and very careful delivery. I recommend this site
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H
Rating: 5 out of 5
Very nice picnic dishes. Pretty motifs
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C
Rating: 5 out of 5
Easy ordering, super fast delivery, excellent price for super quality, adhesive labels come off 100% easily!!!
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A
Rating: 5 out of 5
No problem.
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J
Rating: 4 out of 5
The product selection was easy, as the website is clear and well-structured. The ordering process was very uncomplicated and transparent, as was the communication. After just two days, I received the product (picnic basket). 5 stars for that.
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C
Rating: 5 out of 5
I love the salad bowl, it is perfect. I do not like the placemats at all, I was expecting something thicker
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A
Rating: 5 out of 5
Clear site, well-presented products, nothing to say
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J
Rating: 4 out of 5
Wonderful!
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L
Rating: 5 out of 5
Correct delivery, good communication with your company. You made an effort to provide me with the desired product
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C
Rating: 5 out of 5
Super beautiful things!
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R
Rating: 5 out of 5
Good
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R
Rating: 5 out of 5
Good service
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M
Rating: 5 out of 5
Excellent!!!
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M
Rating: 5 out of 5
The site is pleasant, the purchase is easy to make and the delivery is ultra fast.
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F
Rating: 5 out of 5
Nothing to report
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S
Rating: 5 out of 5
Very clear site where the products are well described
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A
Rating: 5 out of 5
Very clear site
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E
Rating: 5 out of 5
Beautiful material, no defects, well done
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K
Rating: 5 out of 5
Very clear and customer-friendly
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A
Rating: 1 out of 5
Customer service is very poor. I have repeatedly complained about a plate with pictures via email, but unfortunately never received a response. The address [email protected] to which the complaint should be sent is unfortunately undeliverable. I then tried to send it to [email protected], but this email was also undeliverable and came back. Very unfortunate!!!
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D
Rating: 5 out of 5
Ok.
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F
Rating: 5 out of 5
completely satisfied with my order
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A
Rating: 5 out of 5
Very satisfied with my purchases, pretty melamine products. Fast and careful shipping.
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V
Rating: 5 out of 5
Navigation on the site very easy, fast delivery in 2 days.
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B
Rating: 4 out of 5
Navigation on the site is quite smooth. The order was delivered quickly. The cart is quite sturdy and well made.
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N
Rating: 1 out of 5
Quality niO - Chinese goods
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V
Rating: 5 out of 5
Very good product
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P
Rating: 5 out of 5
Very easy
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B
Rating: 5 out of 5
Very pretty plates for our van.
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J
Rating: 5 out of 5
Shopping experience on the site was perfect, super fast delivery and very good quality items. Perfect! Thank you very much!
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E
Rating: 3 out of 5
Too bad there are no cups in the range to complement the picnic baskets.
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W
Rating: 5 out of 5
It took 1 week from ordering to delivery. The ordered melamine products are exactly as depicted and of good quality. After several uses and dishwasher cycles, there are no signs of wear so far. I would buy them again anytime.
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J
Rating: 5 out of 5
Very careful packaging and friendly contact! BUT: definitely do not specify a DHL Packstation as the delivery address, it goes wrong because the products are delivered in Germany with DPD.
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M
Rating: 5 out of 5
I loved the patterns for summer! Fast delivery and well packaged!
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