Customer reviews of Les Jardins de la Comtesse

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 2 787 published reviews
5 2 476 89% 4 213 8% 3 55 2% 2 20 1% 1 23 1%

Summary of reviews

The store consistently delivers on product quality, with many mentions of items being beautiful, sturdy, and well finished, including plate sets, picnic baskets, and trays that match photos and descriptions. Delivery is a clear strength, with rapid shipping, on-time arrivals, well-packaged items, and quick replacements when needed. Customer service is portrayed as reliable and responsive, with helpful interactions, fast service, and satisfaction across orders, gifts, and wedding presents. Overall, the experience is characterized by reliable, attractive products and efficient, attentive service.

Reviews 1, 3 and 5 stars

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S
Sanaa T.
Rating: 5 out of 5
following a purchase from 20/08/2024
Very happy, I received a basket as a gift. It cracked after a few uses and the customer service was perfect. Very responsive and a great solution.
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Chantal P.
Rating: 5 out of 5
following a purchase from 19/08/2024
No delivery problem
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Philippe R.
Rating: 5 out of 5
following a purchase from 15/08/2024
Perfect! Very friendly and attentive to the customer, fast delivery, quality products. Thank you very much +++
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Sophie M.
Rating: 3 out of 5
following a purchase from 09/08/2024
I am very happy with the quality of the products and the speed of shipping. The real problem is the carrier DPD. They give delivery times but never come, they dump packages at relay points of their choice... Their service is deplorable.
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Gesine V.
Rating: 5 out of 5
following a purchase from 14/08/2024
wonderful products, fast and secure delivery... highly recommended!
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Angela A.
Rating: 5 out of 5
following a purchase from 06/08/2024
I am very satisfied with this company. The site is very easy to use and paying is straightforward.. I have used this company before and will do so again in the future..
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Harald R.
Rating: 5 out of 5
following a purchase from 09/08/2024
Very good.
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Justine D.
Rating: 5 out of 5
following a purchase from 04/08/2024
Very good, very practical, very well organized and very clear.
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Marie-Helene D.
Rating: 5 out of 5
following a purchase from 01/08/2024
very good
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Carol P.
Rating: 5 out of 5
following a purchase from 07/08/2024
Tom @ Customer Services was very helpful, as Australia didn’t show on your dropdown list when I first tried to order. The parcel did get stuck at La Poste for a while, but happily received today 22/8/24. Carol x
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Monique A.
Rating: 5 out of 5
following a purchase from 08/08/2024
Order quickly taken care of and fast delivery
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Gottfried S.
Rating: 5 out of 5
following a purchase from 02/08/2024
Top
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Nathalie C.
Rating: 5 out of 5
following a purchase from 08/08/2024
Very good! The ordered product meets expectations. Fast and very careful delivery. I recommend this site
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Helene G.
Rating: 5 out of 5
following a purchase from 04/08/2024
Very nice picnic dishes. Pretty motifs
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Claudia K.
Rating: 5 out of 5
following a purchase from 04/08/2024
Easy ordering, super fast delivery, excellent price for super quality, adhesive labels come off 100% easily!!!
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Amélie B.
Rating: 5 out of 5
following a purchase from 30/07/2024
No problem.
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Chantal D.
Rating: 5 out of 5
following a purchase from 02/08/2024
I love the salad bowl, it is perfect. I do not like the placemats at all, I was expecting something thicker
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Aurélia V.
Rating: 5 out of 5
following a purchase from 03/08/2024
Clear site, well-presented products, nothing to say
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Luc C.
Rating: 5 out of 5
following a purchase from 01/08/2024
Correct delivery, good communication with your company. You made an effort to provide me with the desired product
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Christina S.
Rating: 5 out of 5
following a purchase from 28/07/2024
Super beautiful things!
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Ralf R.
Rating: 5 out of 5
following a purchase from 27/07/2024
Good
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Rlw V.
Rating: 5 out of 5
following a purchase from 06/08/2024
Good service
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Mariana D.
Rating: 5 out of 5
following a purchase from 23/07/2024
Excellent!!!
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Marie R.
Rating: 5 out of 5
following a purchase from 31/07/2024
The site is pleasant, the purchase is easy to make and the delivery is ultra fast.
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Frédéric B.
Rating: 5 out of 5
following a purchase from 30/07/2024
Nothing to report
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Sylvie B.
Rating: 5 out of 5
following a purchase from 21/07/2024
Very clear site where the products are well described
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Anne J.
Rating: 5 out of 5
following a purchase from 27/07/2024
Very clear site
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Evelyne L.
Rating: 5 out of 5
following a purchase from 25/07/2024
Beautiful material, no defects, well done
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Karina S.
Rating: 5 out of 5
following a purchase from 04/08/2024
Very clear and customer-friendly
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Andreas E.
Rating: 1 out of 5
following a purchase from 04/07/2024
Customer service is very poor. I have repeatedly complained about a plate with pictures via email, but unfortunately never received a response. The address [email protected] to which the complaint should be sent is unfortunately undeliverable. I then tried to send it to [email protected], but this email was also undeliverable and came back. Very unfortunate!!!
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Denis S.
Rating: 5 out of 5
following a purchase from 24/07/2024
Ok.
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Françoise L.
Rating: 5 out of 5
following a purchase from 16/07/2024
completely satisfied with my order
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Alix L.
Rating: 5 out of 5
following a purchase from 21/07/2024
Very satisfied with my purchases, pretty melamine products. Fast and careful shipping.
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Virginie B.
Rating: 5 out of 5
following a purchase from 20/07/2024
Navigation on the site very easy, fast delivery in 2 days.
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Nico L.
Rating: 1 out of 5
following a purchase from 18/07/2024
Quality niO - Chinese goods
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Viviane T.
Rating: 5 out of 5
following a purchase from 15/07/2024
Very good product
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Philippe D.
Rating: 5 out of 5
following a purchase from 08/07/2024
Very easy
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Beatrice W.
Rating: 5 out of 5
following a purchase from 07/07/2024
Very pretty plates for our van.
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Julie S.
Rating: 5 out of 5
following a purchase from 08/07/2024
Shopping experience on the site was perfect, super fast delivery and very good quality items. Perfect! Thank you very much!
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Eva D.
Rating: 3 out of 5
following a purchase from 11/06/2024
Too bad there are no cups in the range to complement the picnic baskets.
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