Customer reviews of Les Jardins de la Comtesse

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 2 745 published reviews
5 2 438 89% 4 209 8% 3 55 2% 2 20 1% 1 23 1%

Summary of reviews

Customers consistently praise the store for fast, reliable delivery and items arriving as described, with many reviews noting on-time shipping and products matching or exceeding expectations. The product quality is repeatedly highlighted through comments about beautiful, durable, and well-made baskets, bowls, placemats, and tableware, with several mentions of high-quality materials and finishes. Customer service and responsiveness are emphasized through notes about helpful support, swift replacements or gestures, and appreciation for proactive communication. Repeated mentions of repeat purchases, gift-worthy presentation, and strong overall satisfaction underscore the store’s reliability and the positive impact of its well-presented, practical products.

Reviews 1, 4 and 5 stars

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Nolwenn C.
Rating: 5 out of 5
following a purchase from 27/05/2025
Perfect!
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Caroline B.
Rating: 5 out of 5
following a purchase from 31/05/2025
Order processed quickly and carefully.
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Kablankan A.
Rating: 5 out of 5
following a purchase from 13/05/2025
super pretty
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Audrey G.
Rating: 5 out of 5
following a purchase from 22/05/2025
For the second time we are delighted! Fast delivery, item as described.
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Response from Les Jardins de la Comtesse
Hello and thank you very much for your feedback! We are thrilled to hear that you are satisfied with your experience. We look forward to serving you again! Best regards, The team at Les Jardins de la Comtesse
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Olivier L.
Rating: 5 out of 5
following a purchase from 24/05/2025
Beautiful site
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Response from Les Jardins de la Comtesse
Hello, Thank you so much for your warm feedback! We are delighted that you like our site. Best regards, The team at Les Jardins de la Comtesse
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SPELLER C.
Rating: 5 out of 5
following a purchase from 25/05/2025
Delivery respected and very smooth site.
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Response from Les Jardins de la Comtesse
Hello and thank you very much for your review! Your satisfaction is our priority, and your positive feedback encourages us to continue improving our service. Best regards, The team at Les Jardins de la Comtesse
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Béatrice H.
Rating: 5 out of 5
following a purchase from 14/05/2025
Very fast delivery and the basket is exactly as described. Very complete and very well finished. I recommend.
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Response from Les Jardins de la Comtesse
Hello, We warmly thank you for your review! Your satisfaction is our priority. Best regards, The team at Les Jardins de la Comtesse.
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raphael C.
Rating: 1 out of 5
following a purchase from 18/05/2025
Low quality product, plate worthy of a child's toy tea set covered in very poor qualities and the closure with magnets, what can I say, a day already ruined.
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Response from Les Jardins de la Comtesse
Hello, We are sincerely sorry to hear that you are not satisfied with your experience with our product. This item is one of our best sellers and we have rarely received negative feedback for this product. Regarding the plates, we chose to use a lightweight material like plastic so that the accessories do not add weight to a backpack already well filled for the picnic. The same goes for the cutlery. We will make sure to share your suggestions with our team. Thank you for sharing your impressions with us. Best regards, The team at Les Jardins de la Comtesse
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Laurent H.
Rating: 5 out of 5
following a purchase from 20/05/2025
Super fast delivery.
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Response from Les Jardins de la Comtesse
Hello and thank you very much for your positive feedback! Best regards, The team at Les Jardins de la Comtesse
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Anne P.
Rating: 4 out of 5
following a purchase from 12/05/2025
Item as described. Delivery time respected.
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Response from Les Jardins de la Comtesse
Hello, A big thank you for your positive feedback! Your feedback is valuable to us and motivates us to continue providing quality service. Best regards, The team at Les Jardins de la Comtesse
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Lorraine M.
Rating: 5 out of 5
following a purchase from 09/05/2025
Very good site for making a picnic basket gift.
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Response from Les Jardins de la Comtesse
Hello, A big thank you for your pleasant comment! We are delighted to hear that our site helped you find the ideal gift. Your satisfaction is our greatest reward. Best regards, The team at Les Jardins de la Comtesse
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Veth K.
Rating: 5 out of 5
following a purchase from 18/05/2025
Great
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Response from Les Jardins de la Comtesse
Hello, Thank you so much for your comment! We are thrilled to hear that you are satisfied with your experience on our site. Best regards, The team at Les Jardins de la Comtesse
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Constance B.
Rating: 5 out of 5
following a purchase from 16/05/2025
Good quality products, fast shipping.
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Response from Les Jardins de la Comtesse
Hello, We sincerely thank you for your positive feedback! We are delighted to hear that you appreciated the quality of our products. Thank you again for your trust. Best regards, The team at Les Jardins de la Comtesse
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Kerstin N.
Rating: 5 out of 5
following a purchase from 10/05/2025
Processing of the order was quick and without problems.
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Roswitha S.
Rating: 5 out of 5
following a purchase from 09/05/2025
The order was processed quickly and everything arrived well and securely packaged.
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FRANCINE L.
Rating: 5 out of 5
following a purchase from 13/05/2025
Record time delivery. Quality product and very pretty.
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Response from Les Jardins de la Comtesse
Hello, We warmly thank you for your positive feedback! We are delighted to learn that you are satisfied with the quality of our products. Your satisfaction is our greatest reward. Best regards, The team at Jardins de la Comtesse
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yens P.
Rating: 5 out of 5
following a purchase from 05/05/2025
Great for our hiking in the mountains!
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Response from Les Jardins de la Comtesse
Hello, Thank you so much for your positive comment! We are delighted to hear that our products helped make your hike in the mountains even more enjoyable. Your satisfaction is our greatest reward. Best regards, The team at Jardins de la Comtesse
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HARVEY D.
Rating: 5 out of 5
following a purchase from 09/05/2025
A lot of choices and quality products.
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Response from Les Jardins de la Comtesse
Hello, We warmly thank you for your positive review! Best regards, The team at Jardins de la Comtesse
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Magnolia L.
Rating: 4 out of 5
following a purchase from 01/05/2025
The site is pleasant and easy to navigate. The payment went smoothly. A slight regret that express delivery does not include weekends.
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Response from Les Jardins de la Comtesse
Hello, Thank you very much for your positive feedback regarding your experience on our site. Regarding express delivery, it is possible on weekends but only on Saturday before 1 PM for any order placed on Friday before 1 PM. Best regards, The team at Jardins de la Comtesse
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Julia M.
Rating: 5 out of 5
following a purchase from 28/04/2025
No problem with delivery or ordering
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Response from Les Jardins de la Comtesse
Hello, Thank you very much for your positive feedback! We are delighted to hear that you had a good experience on our site. We look forward to seeing you again soon on our site! Best regards, The team at Jardins de la Comtesse
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Laurence G.
Rating: 5 out of 5
following a purchase from 30/04/2025
Friendly phone reception! Fast delivery, I recommend 100%
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Response from Les Jardins de la Comtesse
Hello, Thank you so much for your very positive feedback! Your satisfaction is our greatest reward. Please feel free to come back to us, we will always be happy to serve you! Best regards, The team at Jardins de la Comtesse
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Fabienne H.
Rating: 5 out of 5
following a purchase from 08/05/2025
Lovely company and really good service. The products are one of a kind!
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Stefen F.
Rating: 5 out of 5
following a purchase from 06/05/2025
Everything is great, as expected!
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Marie-Noëlle D.
Rating: 4 out of 5
following a purchase from 30/04/2025
It is easy to order and the tracking is well assured.
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Response from Les Jardins de la Comtesse
Hello, We warmly thank you for your positive feedback! We are glad that you found the ordering process easy and that the tracking met your expectations. Your satisfaction is our priority, and we will continue to do our best to improve our service. Best regards, The team at Jardins de la Comtesse
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Marie ange G.
Rating: 5 out of 5
following a purchase from 07/05/2025
Very satisfied with my service, very beautiful, very fast delivery, thank you
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Response from Les Jardins de la Comtesse
Hello and thank you so much for your warm feedback! We are delighted to hear that you are satisfied with your experience, both in terms of delivery speed and the quality of our products. Your satisfaction is our greatest reward. Please feel free to reach out to us for your future orders. Best regards, The team at Jardins de la Comtesse
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Marion S.
Rating: 1 out of 5
following a purchase from 07/05/2025
I paid for an express order and did not receive the plates in the promised time!
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Response from Les Jardins de la Comtesse
Hello, We are sorry to hear that you were not satisfied with the delivery service of your order. Your order was placed on May 7th in the morning. As shown in the tracking of your order below, the preparation of your order was processed and shipped the same day. However, May 8th being a public holiday, the delivery of the order could not be made within the 24 hours guaranteed by the Chronopost service since there is no delivery service on public holidays. Your experience does not reflect the standards we strive to achieve. We thank you for your feedback, which helps us improve our services. Rest assured that we take this situation very seriously. Best regards, The team at Jardins de la Comtesse
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Lisa T.
Rating: 4 out of 5
following a purchase from 04/05/2025
Well
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Response from Les Jardins de la Comtesse
Hello, Thank you very much for your feedback. We are pleased to learn that your experience has been generally positive. Your satisfaction is essential to us and we are committed to continuing to offer you quality products and attentive service. Please feel free to share more of your impressions, your opinion is important to help us improve. Best regards, The team at Jardins de la Comtesse
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Carolyn H.
Rating: 5 out of 5
following a purchase from 26/04/2025
Easy to use and well structured.
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Margaryta F.
Rating: 4 out of 5
following a purchase from 30/04/2025
Not the prettiest but it works :)
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Response from Les Jardins de la Comtesse
Hello, Thank you for your positive feedback! We are delighted to hear that our product works well for you, even if its aesthetics did not completely win you over. Your comments help us continue to improve our offerings. We appreciate your understanding and your trust in our services. Best regards, The team at Jardins de la Comtesse
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Martine N.
Rating: 5 out of 5
following a purchase from 04/05/2025
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Response from Les Jardins de la Comtesse
Hello and thank you very much for your warm feedback! We are delighted that you enjoyed your experience with us. Your satisfaction is our priority, and your encouragement motivates us to continue providing the best possible service. We look forward to seeing you soon in our gardens! Best regards, The team at the Countess's Gardens
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Erika G.
Rating: 4 out of 5
following a purchase from 01/05/2025
The item I was looking for or the color of the item was somewhat cumbersome to find.
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Charlène P.
Rating: 5 out of 5
following a purchase from 30/04/2025
Very good, pretty practical perfect
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Response from Les Jardins de la Comtesse
Hello, Thank you so much for your positive feedback! We are delighted that you found our tableware pretty and practical. Your satisfaction is our priority and we are happy to see that we meet your expectations. We look forward to seeing you again soon in our gardens! Best regards, The team at Les Jardins de la Comtesse
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Martine R.
Rating: 5 out of 5
following a purchase from 22/04/2025
The products are well presented and there is a choice. Beautiful quality products
Very happy with my purchase to give as a gift
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Response from Les Jardins de la Comtesse
Hello, Thank you so much for your positive feedback! We are delighted that you found our products well presented and of beautiful quality. Giving a gift is a touching act, and we are happy that your purchase met your expectations. Your satisfaction is our priority! Best regards, The team at Les Jardins de la Comtesse
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BLANDINE F.
Rating: 5 out of 5
following a purchase from 29/04/2025
Superb
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Response from Les Jardins de la Comtesse
Hello, We sincerely thank you for your positive review! We are delighted that you appreciated your experience with Les Jardins de la Comtesse as it is dear to our hearts to offer the best to our clientele. Your satisfaction is our greatest reward, and we hope to see you again soon in our gardens. Best regards, The team at Les Jardins de la Comtesse
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Eléanor D.
Rating: 5 out of 5
following a purchase from 17/04/2025
Clear and functional site, plus very friendly
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Response from Les Jardins de la Comtesse
Hello and thank you very much for your feedback! We are delighted to learn that you find our site clear and functional, and we appreciate your compliments about our team. Your satisfaction is our priority, and we strive to maintain quality service. Best regards, The team at Les Jardins de la Comtesse
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Françoise P.
Rating: 5 out of 5
following a purchase from 27/04/2025
Always so satisfied
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Response from Les Jardins de la Comtesse
Hello, A big thank you for your positive review! We are delighted to learn that you are still satisfied with our services. Your loyalty and encouragement motivate us to continue improving the experience we offer. Best regards, The team at Les Jardins de la Comtesse
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Patrick G.
Rating: 5 out of 5
following a purchase from 28/04/2025
Fast delivery and beautiful product that matches the photos
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Response from Les Jardins de la Comtesse
Hello, Thank you so much for your positive feedback! We are delighted to learn that you appreciated the quality of the large tray ordered as well as the speed of delivery. It is always our goal to satisfy our customers and provide you with the best possible experience. Best regards, The customer service team at Les Jardins de la Comtesse
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sebastien D.
Rating: 5 out of 5
following a purchase from 25/04/2025
Fast and qualitative
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Fred C.
Rating: 5 out of 5
following a purchase from 11/04/2025
I am very satisfied with the site, order, and delivery
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Claudine C.
Rating: 5 out of 5
following a purchase from 11/04/2025
Beautiful colors, perfectly matches my expectations.
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Response from Les Jardins de la Comtesse
Hello, We sincerely thank you for your review! We are delighted to learn that the tableware items ordered perfectly met your expectations. Your satisfaction is our priority, and your positive feedback encourages us to continue offering quality products. We look forward to seeing you again! Best regards, The team at Les Jardins de la Comtesse
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