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C
Rating: 5 out of 5
Everything perfect
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Customer reviews of Les Jardins de la Comtesse
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 2 745 published reviews
Summary of reviews
Customers consistently praise the store for fast, reliable delivery and items arriving as described, with many reviews noting on-time shipping and products matching or exceeding expectations. The product quality is repeatedly highlighted through comments about beautiful, durable, and well-made baskets, bowls, placemats, and tableware, with several mentions of high-quality materials and finishes. Customer service and responsiveness are emphasized through notes about helpful support, swift replacements or gestures, and appreciation for proactive communication. Repeated mentions of repeat purchases, gift-worthy presentation, and strong overall satisfaction underscore the store’s reliability and the positive impact of its well-presented, practical products.
Reviews 1, 4 and 5 stars
Reset filtersC
Rating: 5 out of 5
Bought as a gift, I made a good impression due to the quality of the materials and finishes.
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J
Rating: 5 out of 5
Good overview in the shop, the goods were excellently packaged. I would wish for more accessories for the dishes, e.g. mugs, espresso cups, egg cups, small bowls 10cm, etc.
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M
Rating: 5 out of 5
Very nice basket! I gave it as a gift to a friend and it was appreciated!!!
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T
Rating: 5 out of 5
Delivery quick and efficient.
O
Rating: 5 out of 5
Nothing to report
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B
Rating: 1 out of 5
Broken basket upon receipt awaiting a new one to be sent
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Response from Les Jardins de la Comtesse
Hello, We are sorry that the basket you ordered arrived broken. Our after-sales service team has taken the necessary steps to send you a new basket as soon as possible. We received your proof of deposit on April 18 and proceeded to reship your new basket on April 19. Mondial Relay n°99966579. I hope your new basket will bring you complete satisfaction. Best regards, Les Jardins de la Comtesse
R
Rating: 5 out of 5
Everything is very professional!
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C
Rating: 4 out of 5
Beautiful tray, the designs of the patterns are very successful, identical to the photos on the site. Bright colors, impeccable refreshing. Perfect shipping and packaging, the package was made with great care. Only small issue, one plate has gray stains in the white color of the center. I won't return it, too complicated for one plate. So I give it a 4.7.
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G
Rating: 5 out of 5
No worries
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P
Rating: 5 out of 5
Beautiful collection, I love it, plus unbreakable, what more could you ask for!
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E
Rating: 5 out of 5
Good quality tableware, I am very happy with it.
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L
Rating: 5 out of 5
Very simple purchase thanks to the very pleasant site, perfect delivery: careful and very fast.
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B
Rating: 5 out of 5
Aesthetic and quality tableware! The products are not cheap but the decorations are so cheerful and colorful, I recommend.
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H
Rating: 5 out of 5
very good.
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J
Rating: 5 out of 5
Fast delivery by a top company, careful packaging and everything arrived in perfect condition
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M
Rating: 5 out of 5
Speed in registering the order
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M
Rating: 5 out of 5
Exactly what I hoped for!
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L
Rating: 5 out of 5
It's perfect
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A
Rating: 5 out of 5
Delighted with my purchase, item of very beautiful quality!
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R
Rating: 5 out of 5
Navigation is very smooth, there is no lack of choice. From ordering to receipt: very good.
The picnic basket is of good quality, I have no doubt that its use will satisfy me.
Thank you.
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The picnic basket is of good quality, I have no doubt that its use will satisfy me.
Thank you.
M
Rating: 5 out of 5
Delighted with my purchase and especially with the customer service, I had a defect on an item and the problem was resolved immediately without any complications. Top, thank you
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S
Rating: 5 out of 5
Nice and stylish products.
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A
Rating: 4 out of 5
The basket is magnificent, of very good quality. Nothing to say about the product and all the accessories.
Simply, it would be better to be able to choose the relay point before payment, at the same time as the choice of shipping method.
I chose Mondial Relay, I paid, then at the time of choosing I saw that there was no Mondial Relay available around me. If I had known, I would have chosen home delivery, but I couldn't change.
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Simply, it would be better to be able to choose the relay point before payment, at the same time as the choice of shipping method.
I chose Mondial Relay, I paid, then at the time of choosing I saw that there was no Mondial Relay available around me. If I had known, I would have chosen home delivery, but I couldn't change.
M
Rating: 5 out of 5
Very careful shipping
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M
Rating: 5 out of 5
Smooth navigation, ease of ordering, very fast delivery
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A
Rating: 5 out of 5
Very satisfied, fast delivery, product perfectly packaged
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A
Rating: 5 out of 5
Very pretty and very soft scarf for a very reasonable price.
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A
Rating: 5 out of 5
Beautiful quality items, fast and careful shipping, I am delighted with my purchases!
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A
Rating: 5 out of 5
Magnificent
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A
Rating: 5 out of 5
Very well packaged, I recommend
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A
Rating: 5 out of 5
Very efficient and quick follow-up
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A
Rating: 5 out of 5
I recommend the gardens of the countess, delivery on time and I would recommend, thank you
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A
Rating: 5 out of 5
Navigating the site is not difficult. The large box in which the tray was located was open (tape detached) when I picked it up but fortunately the tray was very well packaged and it was not damaged.
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A
Rating: 5 out of 5
Everything is perfect
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A
Rating: 5 out of 5
Fast shipping, good quality products.
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A
Rating: 5 out of 5
Very satisfied
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A
Rating: 5 out of 5
Order received quickly, good information regarding the date and time of delivery, nothing to complain about.
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A
Rating: 4 out of 5
Two defects in the weaving. Too bad because beautiful quality
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A
Rating: 1 out of 5
Disappointed with my purchase of the MARINE basket which is gray inside, apparently conforms to the photos on the site
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