Customer reviews of Les Jardins de la Comtesse

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 2 787 published reviews
5 2 476 89% 4 213 8% 3 55 2% 2 20 1% 1 23 1%

Summary of reviews

The store consistently delivers on product quality, with many mentions of items being beautiful, sturdy, and well finished, including plate sets, picnic baskets, and trays that match photos and descriptions. Delivery is a clear strength, with rapid shipping, on-time arrivals, well-packaged items, and quick replacements when needed. Customer service is portrayed as reliable and responsive, with helpful interactions, fast service, and satisfaction across orders, gifts, and wedding presents. Overall, the experience is characterized by reliable, attractive products and efficient, attentive service.

Reviews 2 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2023
Quality products, efficient carrier, correct customer service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/12/2023
Very nice... maybe there could be an intermediate size (it is very large)
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Verifizierter Käufer
Rating: 2 out of 5
following a purchase from 11/06/2023
The blanket arrived with significantly longer delivery time than the picnic basket. It was a gift that I ordered on behalf of a friend for my daughter's wedding. Now we have noticed that I did not receive the ordered blanket. Instead of navy blue stripes, it has black stripes and does not match the basket.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/05/2023
'I love it. Magnificent.'
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 09/04/2023
Everything worked from the order to the prompt delivery.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 31/07/2022
Very nice salad bowls. The rim could have been a little higher. But still recommendable.
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 17/07/2022
Great products, great design! Super quality.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 15/07/2022
'Package error, delivery delay.'
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/06/2022
'Nothing to report, compliant!'
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Verified Buyer
Rating: 4 out of 5
following a purchase from 02/05/2022
"Beautifully built product. I was disappointed that the wicker was slightly damaged.i have not recieved a response from the company yet after I emailled them."Beautifully built product. I...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/09/2021
'4.'
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 09/09/2021
Fast delivery
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 21/07/2021
The item was okay. We had already bought the same basket before, this one was more precise in the weaving work.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/07/2021
'Site and order taking OK.'
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/06/2021
'The gift had its little effect!'
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/04/2021
'Magnificent, it lacks a real salad bowl in the collection, much deeper than those sold at 11 cm deep.'
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/11/2020
'A little mix-up with the carrier for the delivery.'
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/11/2020
'Super basket.'
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Verifizierter Käufer
Rating: 4 out of 5
following a purchase from 06/09/2020
This picnic backpack meets our wishes and expectations. We will use it often.
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