Customer reviews of Les Jardins de la Comtesse

9,7 /10

Based on 2 745 published reviews

5 2 438 89% 4 209 8% 3 55 2% 2 20 1% 1 23 1%

Summary of reviews

Customers consistently praise the store for fast, reliable delivery and items arriving as described, with many reviews noting on-time shipping and products matching or exceeding expectations. The product quality is repeatedly highlighted through comments about beautiful, durable, and well-made baskets, bowls, placemats, and tableware, with several mentions of high-quality materials and finishes. Customer service and responsiveness are emphasized through notes about helpful support, swift replacements or gestures, and appreciation for proactive communication. Repeated mentions of repeat purchases, gift-worthy presentation, and strong overall satisfaction underscore the store’s reliability and the positive impact of its well-presented, practical products.

Reviews 2 and 5 stars

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christoph Z.

Published on 17/06/2025 à 17h17 following a purchase from 03/06/2025

Perfect

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Melanie T.

Published on 17/06/2025 à 07h41 following a purchase from 06/06/2025

Delighted with my purchases.

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Heidi V.

Published on 16/06/2025 à 23h24 following a purchase from 29/05/2025

Very good

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Rabiya A.

Published on 16/06/2025 à 22h14 following a purchase from 30/05/2025

I had entered my address incorrectly, but it was corrected immediately. Great customer service

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FABIENNE R.

Published on 16/06/2025 à 08h52 following a purchase from 11/05/2025

Delighted by the beauty and quality of the trays

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Rachael I.

Published on 15/06/2025 à 21h16 following a purchase from 30/05/2025

Ordering was straight forward, and the basket matched the description However, I didn’t know I had to pay an extra £50 to import it to the UK.

Teddy C.

Published on 14/06/2025 à 22h18 following a purchase from 03/06/2025

Intuitive site, I quickly found what I was looking for, the customer service is very responsive, it's appreciated!

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Sylvie S.

Published on 14/06/2025 à 18h52 following a purchase from 25/05/2025

Scheduled delivery respected
Products very well packaged and protected

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Joy W.

Published on 14/06/2025 à 14h30 following a purchase from 31/05/2025

These plates are amazing, so beautiful. They are a birthday present for my sister and I am sure she will love them.

Nolwenn C.

Published on 14/06/2025 à 12h14 following a purchase from 27/05/2025

Perfect!

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Caroline B.

Published on 12/06/2025 à 16h49 following a purchase from 31/05/2025

Order processed quickly and carefully.

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Kablankan A.

Published on 10/06/2025 à 17h01 following a purchase from 13/05/2025

super pretty

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Audrey G.

Published on 09/06/2025 à 17h29 following a purchase from 22/05/2025

For the second time we are delighted! Fast delivery, item as described.

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Response from Les Jardins de la Comtesse Published on 10/06/2025

Hello and thank you very much for your feedback! We are thrilled to hear that you are satisfied with your experience. We look forward to serving you again! Best regards, The team at Les Jardins de la Comtesse

Olivier L.

Published on 07/06/2025 à 09h18 following a purchase from 24/05/2025

Beautiful site

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Response from Les Jardins de la Comtesse Published on 10/06/2025

Hello, Thank you so much for your warm feedback! We are delighted that you like our site. Best regards, The team at Les Jardins de la Comtesse

SPELLER C.

Published on 06/06/2025 à 18h25 following a purchase from 25/05/2025

Delivery respected and very smooth site.

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Response from Les Jardins de la Comtesse Published on 10/06/2025

Hello and thank you very much for your review! Your satisfaction is our priority, and your positive feedback encourages us to continue improving our service. Best regards, The team at Les Jardins de la Comtesse

Béatrice H.

Published on 01/06/2025 à 22h25 following a purchase from 14/05/2025

Very fast delivery and the basket is exactly as described. Very complete and very well finished. I recommend.

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Response from Les Jardins de la Comtesse Published on 10/06/2025

Hello, We warmly thank you for your review! Your satisfaction is our priority. Best regards, The team at Les Jardins de la Comtesse.

Laurent H.

Published on 31/05/2025 à 13h03 following a purchase from 20/05/2025

Super fast delivery.

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Response from Les Jardins de la Comtesse Published on 02/06/2025

Hello and thank you very much for your positive feedback! Best regards, The team at Les Jardins de la Comtesse

Lorraine M.

Published on 30/05/2025 à 13h10 following a purchase from 09/05/2025

Very good site for making a picnic basket gift.

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Response from Les Jardins de la Comtesse Published on 02/06/2025

Hello, A big thank you for your pleasant comment! We are delighted to hear that our site helped you find the ideal gift. Your satisfaction is our greatest reward. Best regards, The team at Les Jardins de la Comtesse

Veth K.

Published on 30/05/2025 à 08h05 following a purchase from 18/05/2025

Great

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Response from Les Jardins de la Comtesse Published on 02/06/2025

Hello, Thank you so much for your comment! We are thrilled to hear that you are satisfied with your experience on our site. Best regards, The team at Les Jardins de la Comtesse

Constance B.

Published on 26/05/2025 à 18h34 following a purchase from 16/05/2025

Good quality products, fast shipping.

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Response from Les Jardins de la Comtesse Published on 02/06/2025

Hello, We sincerely thank you for your positive feedback! We are delighted to hear that you appreciated the quality of our products. Thank you again for your trust. Best regards, The team at Les Jardins de la Comtesse

Kerstin N.

Published on 25/05/2025 à 17h27 following a purchase from 10/05/2025

Processing of the order was quick and without problems.

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Roswitha S.

Published on 24/05/2025 à 12h12 following a purchase from 09/05/2025

The order was processed quickly and everything arrived well and securely packaged.

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FRANCINE L.

Published on 23/05/2025 à 17h05 following a purchase from 13/05/2025

Record time delivery. Quality product and very pretty.

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Response from Les Jardins de la Comtesse Published on 02/06/2025

Hello, We warmly thank you for your positive feedback! We are delighted to learn that you are satisfied with the quality of our products. Your satisfaction is our greatest reward. Best regards, The team at Jardins de la Comtesse

yens P.

Published on 22/05/2025 à 23h29 following a purchase from 05/05/2025

Great for our hiking in the mountains!

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Response from Les Jardins de la Comtesse Published on 02/06/2025

Hello, Thank you so much for your positive comment! We are delighted to hear that our products helped make your hike in the mountains even more enjoyable. Your satisfaction is our greatest reward. Best regards, The team at Jardins de la Comtesse

HARVEY D.

Published on 22/05/2025 à 07h42 following a purchase from 09/05/2025

A lot of choices and quality products.

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Response from Les Jardins de la Comtesse Published on 02/06/2025

Hello, We warmly thank you for your positive review! Best regards, The team at Jardins de la Comtesse

Julia M.

Published on 20/05/2025 à 15h50 following a purchase from 28/04/2025

No problem with delivery or ordering

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Response from Les Jardins de la Comtesse Published on 02/06/2025

Hello, Thank you very much for your positive feedback! We are delighted to hear that you had a good experience on our site. We look forward to seeing you again soon on our site! Best regards, The team at Jardins de la Comtesse

Laurence G.

Published on 20/05/2025 à 03h21 following a purchase from 30/04/2025

Friendly phone reception! Fast delivery, I recommend 100%

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Response from Les Jardins de la Comtesse Published on 02/06/2025

Hello, Thank you so much for your very positive feedback! Your satisfaction is our greatest reward. Please feel free to come back to us, we will always be happy to serve you! Best regards, The team at Jardins de la Comtesse

Fabienne H.

Published on 19/05/2025 à 20h38 following a purchase from 08/05/2025

Lovely company and really good service. The products are one of a kind!

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Stefen F.

Published on 19/05/2025 à 16h58 following a purchase from 06/05/2025

Everything is great, as expected!

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Marie ange G.

Published on 17/05/2025 à 21h33 following a purchase from 07/05/2025

Very satisfied with my service, very beautiful, very fast delivery, thank you

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Response from Les Jardins de la Comtesse Published on 19/05/2025

Hello and thank you so much for your warm feedback! We are delighted to hear that you are satisfied with your experience, both in terms of delivery speed and the quality of our products. Your satisfaction is our greatest reward. Please feel free to reach out to us for your future orders. Best regards, The team at Jardins de la Comtesse

Carolyn H.

Published on 16/05/2025 à 08h41 following a purchase from 26/04/2025

Easy to use and well structured.

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Martine N.

Published on 15/05/2025 à 15h21 following a purchase from 04/05/2025

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Response from Les Jardins de la Comtesse Published on 19/05/2025

Hello and thank you very much for your warm feedback! We are delighted that you enjoyed your experience with us. Your satisfaction is our priority, and your encouragement motivates us to continue providing the best possible service. We look forward to seeing you soon in our gardens! Best regards, The team at the Countess's Gardens

Charlène P.

Published on 12/05/2025 à 17h28 following a purchase from 30/04/2025

Very good, pretty practical perfect

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Response from Les Jardins de la Comtesse Published on 19/05/2025

Hello, Thank you so much for your positive feedback! We are delighted that you found our tableware pretty and practical. Your satisfaction is our priority and we are happy to see that we meet your expectations. We look forward to seeing you again soon in our gardens! Best regards, The team at Les Jardins de la Comtesse

Martine R.

Published on 10/05/2025 à 23h07 following a purchase from 22/04/2025

The products are well presented and there is a choice. Beautiful quality products
Very happy with my purchase to give as a gift

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Response from Les Jardins de la Comtesse Published on 19/05/2025

Hello, Thank you so much for your positive feedback! We are delighted that you found our products well presented and of beautiful quality. Giving a gift is a touching act, and we are happy that your purchase met your expectations. Your satisfaction is our priority! Best regards, The team at Les Jardins de la Comtesse

BLANDINE F.

Published on 10/05/2025 à 22h53 following a purchase from 29/04/2025

Superb

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Response from Les Jardins de la Comtesse Published on 19/05/2025

Hello, We sincerely thank you for your positive review! We are delighted that you appreciated your experience with Les Jardins de la Comtesse as it is dear to our hearts to offer the best to our clientele. Your satisfaction is our greatest reward, and we hope to see you again soon in our gardens. Best regards, The team at Les Jardins de la Comtesse

Eléanor D.

Published on 09/05/2025 à 19h21 following a purchase from 17/04/2025

Clear and functional site, plus very friendly

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Response from Les Jardins de la Comtesse Published on 19/05/2025

Hello and thank you very much for your feedback! We are delighted to learn that you find our site clear and functional, and we appreciate your compliments about our team. Your satisfaction is our priority, and we strive to maintain quality service. Best regards, The team at Les Jardins de la Comtesse

Françoise P.

Published on 08/05/2025 à 21h39 following a purchase from 27/04/2025

Always so satisfied

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Response from Les Jardins de la Comtesse Published on 19/05/2025

Hello, A big thank you for your positive review! We are delighted to learn that you are still satisfied with our services. Your loyalty and encouragement motivate us to continue improving the experience we offer. Best regards, The team at Les Jardins de la Comtesse

Patrick G.

Published on 08/05/2025 à 17h04 following a purchase from 28/04/2025

Fast delivery and beautiful product that matches the photos

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Response from Les Jardins de la Comtesse Published on 19/05/2025

Hello, Thank you so much for your positive feedback! We are delighted to learn that you appreciated the quality of the large tray ordered as well as the speed of delivery. It is always our goal to satisfy our customers and provide you with the best possible experience. Best regards, The customer service team at Les Jardins de la Comtesse

sebastien D.

Published on 06/05/2025 à 08h44 following a purchase from 25/04/2025

Fast and qualitative

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Fred C.

Published on 03/05/2025 à 14h16 following a purchase from 11/04/2025

I am very satisfied with the site, order, and delivery

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