English 
H
Rating: 5 out of 5
Very nice picnic dishes. Pretty motifs
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Customer reviews of Les Jardins de la Comtesse
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 2 745 published reviews
Summary of reviews
Customers consistently praise the store for fast, reliable delivery and items arriving as described, with many reviews noting on-time shipping and products matching or exceeding expectations. The product quality is repeatedly highlighted through comments about beautiful, durable, and well-made baskets, bowls, placemats, and tableware, with several mentions of high-quality materials and finishes. Customer service and responsiveness are emphasized through notes about helpful support, swift replacements or gestures, and appreciation for proactive communication. Repeated mentions of repeat purchases, gift-worthy presentation, and strong overall satisfaction underscore the store’s reliability and the positive impact of its well-presented, practical products.
Reviews 2 and 5 stars
Reset filtersA
Rating: 2 out of 5
Product explanations not very clear. On the site. After-sales service not very customer-oriented, not trying to understand the customer's disappointment and to make them happy to retain them. Too bad, I just wanted to buy a tray again without paying shipping costs since I had just bought one that I didn't like being hammered (didn't read well on the site before purchase) and that I intended to keep! Just the shipping costs not to charge me again for the new tray...
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Response from Les Jardins de la Comtesse
Hello, We are sorry that the ordered item does not meet your expectations. Our customer service takes the time to handle each request addressed to them and strives to respond as best as possible to customers and in the best timeframes. Regarding your request for a commercial gesture so that the delivery is free on this new order for a Bahia serving tray, our customer service could not respond positively to your request because the item you wanted to order already benefited from a 30% commercial discount. Best regards, Les Jardins de la Comtesse
C
Rating: 5 out of 5
Easy ordering, super fast delivery, excellent price for super quality, adhesive labels come off 100% easily!!!
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A
Rating: 5 out of 5
No problem.
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C
Rating: 5 out of 5
I love the salad bowl, it is perfect. I do not like the placemats at all, I was expecting something thicker
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A
Rating: 5 out of 5
Clear site, well-presented products, nothing to say
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L
Rating: 5 out of 5
Correct delivery, good communication with your company. You made an effort to provide me with the desired product
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C
Rating: 5 out of 5
Super beautiful things!
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R
Rating: 5 out of 5
Good
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R
Rating: 5 out of 5
Good service
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M
Rating: 5 out of 5
Excellent!!!
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M
Rating: 5 out of 5
The site is pleasant, the purchase is easy to make and the delivery is ultra fast.
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F
Rating: 5 out of 5
Nothing to report
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S
Rating: 5 out of 5
Very clear site where the products are well described
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A
Rating: 5 out of 5
Very clear site
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E
Rating: 5 out of 5
Beautiful material, no defects, well done
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K
Rating: 5 out of 5
Very clear and customer-friendly
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D
Rating: 5 out of 5
Ok.
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F
Rating: 5 out of 5
completely satisfied with my order
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A
Rating: 5 out of 5
Very satisfied with my purchases, pretty melamine products. Fast and careful shipping.
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V
Rating: 5 out of 5
Navigation on the site very easy, fast delivery in 2 days.
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V
Rating: 5 out of 5
Very good product
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P
Rating: 5 out of 5
Very easy
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B
Rating: 5 out of 5
Very pretty plates for our van.
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J
Rating: 5 out of 5
Shopping experience on the site was perfect, super fast delivery and very good quality items. Perfect! Thank you very much!
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W
Rating: 5 out of 5
It took 1 week from ordering to delivery. The ordered melamine products are exactly as depicted and of good quality. After several uses and dishwasher cycles, there are no signs of wear so far. I would buy them again anytime.
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J
Rating: 5 out of 5
Very careful packaging and friendly contact! BUT: definitely do not specify a DHL Packstation as the delivery address, it goes wrong because the products are delivered in Germany with DPD.
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M
Rating: 5 out of 5
I loved the patterns for summer! Fast delivery and well packaged!
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H
Rating: 5 out of 5
Super nice packaging, fast shipping, excellent quality and very special design. We bought the first items in France and then couldn't let them go at home and significantly expanded our collection!
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P
Rating: 5 out of 5
Very pretty plate and especially very light!!
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I
Rating: 5 out of 5
What beautiful products and a lovely webshop. The ordered picnic basket was delivered quickly and correctly.
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E
Rating: 5 out of 5
VERY GOOD. Fast delivery. Very satisfied with the products.
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J
Rating: 5 out of 5
Super fast delivery!!
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B
Rating: 5 out of 5
Bought two great melamine plates for picnicking. Great size and original design. I initially contacted customer service because the background of one plate was different, quick response and satisfied.
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M
Rating: 5 out of 5
This is my 2nd set of melamine dishes to give as gifts. So satisfied with the quality of my first purchase, I am starting to give them to my children.
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G
Rating: 5 out of 5
Very beautiful and very original item, well done
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A
Rating: 5 out of 5
Very satisfied with my order. After a delivery problem, the Jardins de la Comtesse were very responsive and offered me a solution.
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M
Rating: 5 out of 5
Perfect
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G
Rating: 5 out of 5
Hello, Quality product, very good communication and deadline respected. I recommend.
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A
Rating: 5 out of 5
Very nice product, will order something again!
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