Customers consistently praise the store for fast, reliable delivery and items arriving as described, with many reviews noting on-time shipping and products matching or exceeding expectations. The product quality is repeatedly highlighted through comments about beautiful, durable, and well-made baskets, bowls, placemats, and tableware, with several mentions of high-quality materials and finishes. Customer service and responsiveness are emphasized through notes about helpful support, swift replacements or gestures, and appreciation for proactive communication. Repeated mentions of repeat purchases, gift-worthy presentation, and strong overall satisfaction underscore the store’s reliability and the positive impact of its well-presented, practical products.
I needed information about the purchased product.
The welcome was very pleasant and the person took the time to give me all the information.
This influenced my purchasing decision.
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Response from Les Jardins de la Comtesse
Hello, Thank you so much for your positive feedback! We are delighted to learn that our team was able to provide you with all the information you needed to reassure you in your choice. Best regards, The team at Les Jardins de la Comtesse
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Sabine L.
Rating: 4 out of 5
following a purchase from 28/06/2025
Order and delivery tracking okay.
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Response from Les Jardins de la Comtesse
Hello, Thank you very much for your positive feedback! Best regards. The team at lesjardinsdelacomtesse.com
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Jean François C.
Rating: 5 out of 5
following a purchase from 03/07/2025
Quality and fast transaction
Product as described
No issues
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Response from Les Jardins de la Comtesse
Hello, Thank you so much for your positive feedback! We are delighted to learn that your experience in our shop met your expectations. Best regards, The team at Les Jardins de la Comtesse
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Julien F.
Rating: 5 out of 5
following a purchase from 26/06/2025
Completely satisfied
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Response from Les Jardins de la Comtesse
Hello, We sincerely thank you for your positive review and are thrilled to learn that you are completely satisfied with your experience at Les Jardins de la Comtesse. Your satisfaction is our best reward. Best regards, The team at Les Jardins de la Comtesse
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Jean-Michel R.
Rating: 5 out of 5
following a purchase from 21/06/2025
Perfect, great. Superb basket
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Response from Les Jardins de la Comtesse
Hello and a big thank you for your positive feedback! We are delighted to learn that you found your basket superb. Best regards, The team at Les Jardins de la Comtesse
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Anne-Laure C.
Rating: 5 out of 5
following a purchase from 18/06/2025
Clear and pleasant site
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Response from Les Jardins de la Comtesse
Hello, Thank you so much for your positive feedback! We are delighted that you liked our site and found it clear and pleasant. Your satisfaction is our priority, and we hope to welcome you again soon. Best regards. The team at lesjardinsdelacomtesse.com
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sophie W.
Rating: 5 out of 5
following a purchase from 01/07/2025
Very good
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Response from Les Jardins de la Comtesse
Hello, Thank you so much for your flattering review! We are thrilled to hear that you enjoyed your experience with us. Best regards, The team at Les Jardins de la Comtesse
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Gerardo C.
Rating: 3 out of 5
following a purchase from 27/06/2025
It would be best if you photograph the equipment individually so that the quality of the utensils can actually be seen.
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Response from Les Jardins de la Comtesse
Hello and thank you very much for your feedback! We appreciate your suggestion for presenting our products. The team at lesjardinsdelacomtesse.de
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barbara D.
Rating: 5 out of 5
following a purchase from 06/07/2025
Great products
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johanna R.
Rating: 5 out of 5
following a purchase from 20/06/2025
We took a picnic basket and we can say that the product is of quality, the delivery was very fast. I recommend!
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Response from Les Jardins de la Comtesse
Hello, A big thank you for your very positive feedback! We are delighted to learn that you are satisfied with your picnic basket. Your recommendation means a lot to us. Best regards. The team at lesjardinsdelacomtesse.com
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Colette H.
Rating: 5 out of 5
following a purchase from 19/06/2025
The site is easy to access and readable. It is easy to place an order.
We used express delivery and received our package very quickly.
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Response from Les Jardins de la Comtesse
Hello, We warmly thank you for your positive feedback! We are delighted to learn that you found our site easy to access and that express delivery met your needs. Your satisfaction is our priority, and we hope to see you soon on our site. Best regards. The team at lesjardinsdelacomtesse.com
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Olga L.
Rating: 5 out of 5
following a purchase from 26/06/2025
Beautiful picnic blanket, fast shipping from France, I am very satisfied!
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Response from Les Jardins de la Comtesse
Thank you very much for your positive feedback! We are very pleased to hear that you like the picnic blanket and that the shipping was fast. If you have any further questions or suggestions, we are always happy to assist you. Best regards! The team at lesjardinsdelacomtesse.de
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Cécile S.
Rating: 5 out of 5
following a purchase from 23/06/2025
My order went very well!
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Response from Les Jardins de la Comtesse
Hello, A big thank you for your positive feedback! Your satisfaction is our priority, and we hope to see you soon on our site. Best regards. The team at lesjardinsdelacomtesse.com
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Francoise A.
Rating: 5 out of 5
following a purchase from 24/06/2025
Fast reception and good order tracking
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Response from Les Jardins de la Comtesse
Hello, Thank you very much for your positive feedback! Your satisfaction is our priority, and we hope to see you soon at Les Jardins de la Comtesse. Best regards. The team at lesjardinsdelacomtesse.com
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Waltraud W.
Rating: 3 out of 5
following a purchase from 25/06/2025
Ok - clear
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Response from Les Jardins de la Comtesse
Hello and thank you very much for your feedback! We are glad that you find our website clear. The team at lesjardinsdelacomtesse.de
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Detlef M.
Rating: 5 out of 5
following a purchase from 25/06/2025
everything is good
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Response from Les Jardins de la Comtesse
Hello and thank you very much for your positive feedback! We are very pleased that you are satisfied with our products. Your praise motivates our team to continue providing high-quality services. We look forward to your next visit! The team at lesjardinsdelacomtesse.de
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joel et Brigitte W.
Rating: 5 out of 5
following a purchase from 17/06/2025
the site offers great items
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Response from Les Jardins de la Comtesse
Hello, A big thank you for your positive feedback! We are delighted that you appreciate our items. Best regards. The team at lesjardinsdelacomtesse.com
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BERNARD L.
Rating: 5 out of 5
following a purchase from 17/06/2025
excellent service
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Response from Les Jardins de la Comtesse
Hello, We sincerely thank you for your flattering comment. It is a pleasure to know that you had a satisfactory experience with us. Your satisfaction is our greatest reward! Best regards. The team at lesjardinsdelacomtesse.com
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Doris C.
Rating: 5 out of 5
following a purchase from 22/06/2025
Everything was delivered quickly.
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Response from Les Jardins de la Comtesse
Hello and thank you very much for your positive review! We are very pleased to hear that you were satisfied with the fast delivery. Your feedback is important to us, and we hope to welcome you back soon. Best regards! The team at lesjardinsdelacomtesse.de
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Miranda P.
Rating: 5 out of 5
following a purchase from 30/06/2025
Good service, quick response, and nice people working there. Well packaged and I'm very happy with it.
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Esther E.
Rating: 3 out of 5
following a purchase from 12/06/2025
I find the plates and bowls wonderful, unfortunately also very expensive. It annoys me that all three black pieces turn gray after a while. It must have something to do with the dishwasher. The jungle motif loses a lot of its effect because of this. It was stated: dishwasher safe. It is NOT microwave safe. I usually wash it by hand, but the jungle motif has still been in the dishwasher at least 7 times.
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Response from Les Jardins de la Comtesse
Hello and thank you for your feedback. We are sorry to hear that you are dissatisfied with the quality of the plates and bowls. We know how important the durability of products is, especially with such a beautiful jungle motif. Your feedback is valuable to us, and we will keep it in mind. We would be happy to hear from you again! The team at lesjardinsdelacomtesse.de
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Magdalena R.
Rating: 4 out of 5
following a purchase from 19/06/2025
Minor flaws on the basket (glue, logo upside down,...)
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Response from Les Jardins de la Comtesse
Hello and thank you for your feedback! We are sorry to hear that there were minor flaws on your basket. Your comments are important to us, and we will discuss them internally to further improve our service. Please feel free to contact us directly if you have any further questions or concerns. We look forward to further communication! The team at lesjardinsdelacomtesse.de
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Xavier D.
Rating: 5 out of 5
following a purchase from 18/06/2025
Very easy to navigate
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Catherine V.
Rating: 5 out of 5
following a purchase from 18/06/2025
Attractive site
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Stefanie R.
Rating: 5 out of 5
following a purchase from 15/06/2025
Super fast
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Vanessa C.
Rating: 5 out of 5
following a purchase from 09/06/2025
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Bettina K.
Rating: 5 out of 5
following a purchase from 14/06/2025
Found the site via Google, clearly designed
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Marie lucie S.
Rating: 5 out of 5
following a purchase from 14/06/2025
Customer service super responsive and friendly. The dishes are magnificent of very beautiful quality
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Gisela H.
Rating: 4 out of 5
following a purchase from 12/06/2025
Item as described, unfortunately very poorly packaged, box arrived damaged and patched up by the service provider
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Sylvie D.
Rating: 5 out of 5
following a purchase from 01/06/2025
Good choice beautiful site
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Hasna B.
Rating: 5 out of 5
following a purchase from 10/05/2025
Although there is a small piece of information missing to indicate that the payment site is linked to the official site, I remain very satisfied with the customer service response that was able to reassure me and also made a commercial gesture: beyond that, very chic product and of great quality, no regrets about the entire purchase and logistics
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ISABELLE R.
Rating: 5 out of 5
following a purchase from 11/06/2025
Speed of delivery and satisfaction with the received product
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Lydie T.
Rating: 4 out of 5
following a purchase from 04/06/2025
Fairly well-made site
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Jose M.
Rating: 5 out of 5
following a purchase from 09/06/2025
Immediate shipping and very kind.
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Michaël G.
Rating: 5 out of 5
following a purchase from 06/06/2025
Well-designed site, the Champs Élysées model is unfortunately no longer available.
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christoph Z.
Rating: 5 out of 5
following a purchase from 03/06/2025
Perfect
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Melanie T.
Rating: 5 out of 5
following a purchase from 06/06/2025
Delighted with my purchases.
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Heidi V.
Rating: 5 out of 5
following a purchase from 29/05/2025
Very good
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Rabiya A.
Rating: 5 out of 5
following a purchase from 30/05/2025
I had entered my address incorrectly, but it was corrected immediately. Great customer service
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FABIENNE R.
Rating: 5 out of 5
following a purchase from 11/05/2025
Delighted by the beauty and quality of the trays
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