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Rating: 4 out of 5
nothing to say perfect for packaging and delivery and of course for my order
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Customer reviews of Les Jardins de la Comtesse
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 2 745 published reviews
Summary of reviews
Customers consistently praise the store for fast, reliable delivery and items arriving as described, with many reviews noting on-time shipping and products matching or exceeding expectations. The product quality is repeatedly highlighted through comments about beautiful, durable, and well-made baskets, bowls, placemats, and tableware, with several mentions of high-quality materials and finishes. Customer service and responsiveness are emphasized through notes about helpful support, swift replacements or gestures, and appreciation for proactive communication. Repeated mentions of repeat purchases, gift-worthy presentation, and strong overall satisfaction underscore the store’s reliability and the positive impact of its well-presented, practical products.
Reviews 3 and 4 stars
Reset filtersA
Rating: 3 out of 5
The basket was delivered with a snag.
The rest of the items were fine.
However, the return is a bit annoying because we have to return it by post and not by Mondial Relay as at receipt. Which is more convenient for me.
Customer Service is responsive.
I will continue to order from them because I had already received a previous order as a gift and everything was perfect.
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The rest of the items were fine.
However, the return is a bit annoying because we have to return it by post and not by Mondial Relay as at receipt. Which is more convenient for me.
Customer Service is responsive.
I will continue to order from them because I had already received a previous order as a gift and everything was perfect.
A
Rating: 4 out of 5
nothing to complain about, product conforms
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Rating: 4 out of 5
These trays are lovely.
Small downside: they are very heavy.
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Small downside: they are very heavy.
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Rating: 4 out of 5
The site, the ordering method, the delivery, and the after-sales service are very good... Too bad I had to use customer service for a question about a poorly sized plate for the product (Fontainebleau basket): the original plates being too large, new plates were sent to me (too small but at least they fit in the straps)
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Rating: 4 out of 5
Irreproachable product quality, but unfortunately I do not like the bamboo imitation borders that are not well visible in the photos. I searched for so long for melamine plates, very practical for everyday use. The family no longer wants to see them because they are too 'kitsch'. Very unfortunate, if a simpler collection were to come out I would be a buyer again. Best regards.
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Rating: 3 out of 5
Material far too heavy
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Rating: 4 out of 5
Beautiful quality, but on 1 plate, a small color defect in the white part of a plate. It's not serious, but it's a small defect. Otherwise, very beautiful quality for a fair price. I think these items will last long without tarnishing.
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Rating: 3 out of 5
Finishes that leave something to be desired for the price... The plates do not hold in the straps. In short, excessive price for the quality and ultimately not very practical.
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Rating: 4 out of 5
Beautiful photo. Beautiful presentation. PVC imitation leather straps. For our suitcase, 4 cutlery. Impossible to attach all the cutlery. Only 2 plates and their cutlery can be attached.
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Rating: 3 out of 5
Delivery a bit complicated, the delivery people no longer ring the doorbell, they only contact you by phone and the package that should have arrived before Christmas arrived last week
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Rating: 4 out of 5
Quality products, efficient carrier, correct customer service.
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Rating: 4 out of 5
Very nice... maybe there could be an intermediate size (it is very large)
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Rating: 3 out of 5
'Very long delivery. Quality inferior to the price.'
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Rating: 4 out of 5
'I love it. Magnificent.'
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Rating: 4 out of 5
Everything worked from the order to the prompt delivery.
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Rating: 3 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 3 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
Very nice salad bowls. The rim could have been a little higher. But still recommendable.
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Rating: 4 out of 5
Great products, great design! Super quality.
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Rating: 4 out of 5
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Rating: 4 out of 5
'Nothing to report, compliant!'
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Rating: 3 out of 5
GLS as a transport company are not the fastest - others can do better.
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Rating: 3 out of 5
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Rating: 4 out of 5
"Beautifully built product. I was disappointed that the wicker was slightly damaged.i have not recieved a response from the company yet after I emailled them."Beautifully built product. I...
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Rating: 3 out of 5
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Rating: 3 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 3 out of 5
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Rating: 4 out of 5
'4.'
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Rating: 4 out of 5
Fast delivery
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Rating: 3 out of 5
'Very happy except for the delivery person.'
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Rating: 3 out of 5
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