The store consistently delivers on product quality, with many mentions of items being beautiful, sturdy, and well finished, including plate sets, picnic baskets, and trays that match photos and descriptions. Delivery is a clear strength, with rapid shipping, on-time arrivals, well-packaged items, and quick replacements when needed. Customer service is portrayed as reliable and responsive, with helpful interactions, fast service, and satisfaction across orders, gifts, and wedding presents. Overall, the experience is characterized by reliable, attractive products and efficient, attentive service.
I just received my basket. Fast delivery to Réunion in 8 days. I am completely satisfied with my purchase. Thank you to the whole team for making sure everything went smoothly. I recommend Les Jardins de la Comtesse.
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Eliane W.
Rating: 5 out of 5
following a purchase from 30/09/2026
As expected, but I already knew what to expect since I already had plates.
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Response from Les Jardins de la Comtesse
Hello,
Thank you for your positive feedback! Your satisfaction is our greatest reward.
The Jardins de la Comtesse team
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Stephanie F.
Rating: 5 out of 5
following a purchase from 29/09/2026
Very satisfactory delivery, packaging, and timing. Nothing to report.
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Response from Les Jardins de la Comtesse
Hello,
Thank you for your positive feedback! Your satisfaction is our greatest reward.
The Jardins de la Comtesse team
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Maria N.
Rating: 5 out of 5
following a purchase from 28/09/2026
Great product in terms of design and quality, very fast delivery. TOP
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Mairie De St Malo D.
Rating: 5 out of 5
following a purchase from 24/09/2026
fast delivery. Beautiful quality products.
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Response from Les Jardins de la Comtesse
Hello,
Thank you for your positive feedback! Your satisfaction is our greatest reward.
See you soon in our store!
The Jardins de la Comtesse team
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Jean-Louis S.
Rating: 5 out of 5
following a purchase from 23/09/2026
Perfect
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Jezabel S.
Rating: 5 out of 5
following a purchase from 21/09/2026
Very good service.
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Response from Les Jardins de la Comtesse
Hello,
Thank you for your positive feedback! Your satisfaction is our greatest reward.
The Jardins de la Comtesse team
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Netty T.
Rating: 5 out of 5
following a purchase from 20/09/2026
Meets expectations excellently
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Olivier L.
Rating: 5 out of 5
following a purchase from 16/09/2026
Very fast delivery.
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Response from Les Jardins de la Comtesse
Hello,
Thank you for your positive feedback! Your satisfaction is our greatest reward.
The Jardins de la Comtesse team
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Fanny V.
Rating: 5 out of 5
following a purchase from 15/09/2026
GOOD QUALITY PRODUCT - EFFICIENT DELIVERY
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Emmanuel H.
Rating: 5 out of 5
following a purchase from 12/09/2026
Compliant and fast
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Response from Les Jardins de la Comtesse
Hello,
Thank you for your positive feedback! Your satisfaction is our greatest reward.
The Jardins de la Comtesse team
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Sabine B.
Rating: 5 out of 5
following a purchase from 08/09/2026
Very good goods and fast shipping. Highly recommended!
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Cecilia D.
Rating: 5 out of 5
following a purchase from 08/09/2026
Order shipped quickly and arrived on time. Very nice picnic backpack.
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Eric D.
Rating: 5 out of 5
following a purchase from 08/09/2026
Product of very high quality
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Sylvie E.
Rating: 5 out of 5
following a purchase from 06/09/2026
Always satisfied with the ordered products
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Laurie L.
Rating: 5 out of 5
following a purchase from 05/09/2026
Beautiful plateau I am delighted!
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Response from Les Jardins de la Comtesse
Hello Laurie,
Thank you so much for your warm feedback! We are delighted that you like our tray so much and hope to see you again very soon to discover more of our creations.
The Jardins de la Comtesse team
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Nicolas H.
Rating: 5 out of 5
following a purchase from 01/09/2026
Great product. Meets the need.
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Response from Les Jardins de la Comtesse
Hello,
Thank you so much for your positive feedback! We are delighted to hear that you enjoy our creations.
The Jardins de la Comtesse team
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Meike-Kristina W.
Rating: 5 out of 5
following a purchase from 31/08/2026
Very good and beautiful picnic baskets of excellent quality. Thank you very much!!
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Aglae G.
Rating: 5 out of 5
following a purchase from 29/08/2026
I love it!
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Response from Les Jardins de la Comtesse
Hello,
A big thank you for your kind review! We are delighted to hear that you love our creations. We look forward to welcoming you back to our online shop.
The Jardins de la Comtesse team
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Catherine F.
Rating: 5 out of 5
following a purchase from 27/08/2026
Everything is perfect: delivery speed, items very very well packaged and lovely products.
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Response from Les Jardins de la Comtesse
Hello,
A big thank you for your enthusiastic feedback! We are delighted to hear that you appreciated the quality of our items. Your satisfaction is our greatest reward, and we hope to see you again very soon in our shop.
The Jardins de la Comtesse team
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Ruth-Andrea W.
Rating: 5 out of 5
following a purchase from 26/08/2026
Beautiful basket - just like in the photo: It is exactly like in the photo
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Karolina D.
Rating: 5 out of 5
following a purchase from 26/08/2026
Everything's great!
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Michelle B.
Rating: 5 out of 5
following a purchase from 26/08/2026
I use the countess's gardens to make my wedding gifts and the friends are very happy thank you
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Response from Les Jardins de la Comtesse
Hello Michelle,
Thank you very much for your wonderful review. We are delighted to hear that you like our products. It is a real pleasure to count you among our loyal customers.
See you soon in our shop!
The Jardins de la Comtesse team
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Nathalie B.
Rating: 5 out of 5
following a purchase from 25/08/2026
Delighted with the product!
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Response from Les Jardins de la Comtesse
Hello,
Thank you very much for your positive feedback. It is a real pleasure to know that you love the Trianon basket.
The Jardins de la Comtesse team
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Akira H.
Rating: 5 out of 5
following a purchase from 25/08/2026
Super Quality
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Barbara D.
Rating: 5 out of 5
following a purchase from 22/08/2026
Fast delivery
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Seila A.
Rating: 5 out of 5
following a purchase from 21/08/2026
Fast service !!
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Response from Les Jardins de la Comtesse
Hello,
Thank you for your positive feedback! Your satisfaction is our greatest reward.
The Jardins de la Comtesse team
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Veronique D.
Rating: 5 out of 5
following a purchase from 20/08/2026
Everything is perfect!
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Response from Les Jardins de la Comtesse
Hello,
Thank you very much for your positive feedback. We are delighted to hear that your experience with Les Jardins de la Comtesse lived up to your expectations.
The shop team
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Jean-Philippe C.
Rating: 5 out of 5
following a purchase from 19/08/2026
Perfect for my order
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Response from Les Jardins de la Comtesse
Hello, Thank you for your positive feedback! We are delighted to hear that your order met your expectations, and we hope to see you again very soon.
The Jardins de la Comtesse team
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Marie-Annick M.
Rating: 5 out of 5
following a purchase from 18/08/2026
Very beautiful items! They match the photo!
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Response from Les Jardins de la Comtesse
Hello, Thank you sincerely for your feedback. We are delighted that our products have met your expectations. We look forward to seeing you again very soon in our store.
The Jardins de la Comtesse team
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Franck L.
Rating: 5 out of 5
following a purchase from 18/08/2026
Very good.
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Response from Les Jardins de la Comtesse
Hello,
Thank you for your positive feedback! Your satisfaction is our greatest reward.
The Jardins de la Comtesse team
M
Marleen H.
Rating: 5 out of 5
following a purchase from 18/08/2026
On time at the pickup point as mentioned.
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Karin D.
Rating: 5 out of 5
following a purchase from 17/08/2026
Beautiful picnic basket, my niece is crazy about it
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Benno K.
Rating: 5 out of 5
following a purchase from 16/08/2026
Clear homepage. Perhaps it would be a good idea to add accessories directly in the shop. Or to offer picnic backpacks or baskets empty and be able to equip them with different fillings. Best regards
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Response from Les Jardins de la Comtesse
Dear Benno,
thank you very much for your positive feedback and your valuable suggestions! We look forward to welcoming you back to our shop soon.
The team at Les Jardins de la Comtesse
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Leonieke L.
Rating: 5 out of 5
following a purchase from 16/08/2026
completely meets expectations. Thank you
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Marleen V.
Rating: 5 out of 5
following a purchase from 16/08/2026
I was looking for a colorful and exotic tray and this was exactly what I had in mind, super beautiful!
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Edouard L.
Rating: 5 out of 5
following a purchase from 14/08/2026
Very good service and I received my order well!
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Response from Les Jardins de la Comtesse
Hello,
Thank you for your positive feedback. We are delighted that you were satisfied with our service.
The Jardins de la Comtesse team
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Ingrid B.
Rating: 5 out of 5
following a purchase from 13/08/2026
Very beautiful plates plus salad bowl tray
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Response from Les Jardins de la Comtesse
Hello Ingrid,
Many thanks for your glowing review! We are delighted that our plates and serving platter bowl won you over. We look forward to welcoming you back to our store.
The Jardins de la Comtesse team
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Cecile L.
Rating: 5 out of 5
following a purchase from 13/08/2026
I am satisfied with the product I received, but not at all with the delivery address. You forced me to ask someone to accompany me to St Michel chef Chef while I live in La Plaine sur mer. I am 88 years old and cannot move easily. You have always delivered to my address; so why this change when I sent you an email asking you to change this address, which you did not do.
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