Customers consistently praise the store for fast, reliable delivery and items arriving as described, with many reviews noting on-time shipping and products matching or exceeding expectations. The product quality is repeatedly highlighted through comments about beautiful, durable, and well-made baskets, bowls, placemats, and tableware, with several mentions of high-quality materials and finishes. Customer service and responsiveness are emphasized through notes about helpful support, swift replacements or gestures, and appreciation for proactive communication. Repeated mentions of repeat purchases, gift-worthy presentation, and strong overall satisfaction underscore the store’s reliability and the positive impact of its well-presented, practical products.
Hello, We sincerely thank you for your positive review! We are delighted that you appreciated your experience with Les Jardins de la Comtesse as it is dear to our hearts to offer the best to our clientele. Your satisfaction is our greatest reward, and we hope to see you again soon in our gardens. Best regards, The team at Les Jardins de la Comtesse
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Eléanor D.
Rating: 5 out of 5
following a purchase from 17/04/2025
Clear and functional site, plus very friendly
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Response from Les Jardins de la Comtesse
Hello and thank you very much for your feedback! We are delighted to learn that you find our site clear and functional, and we appreciate your compliments about our team. Your satisfaction is our priority, and we strive to maintain quality service. Best regards, The team at Les Jardins de la Comtesse
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F.C.H.G. G.
Rating: 3 out of 5
following a purchase from 05/05/2025
First called the service number on the site. This number is no longer in use. Eventually got in touch via the chat function. Order and delivery went smoothly afterwards.
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Françoise P.
Rating: 5 out of 5
following a purchase from 27/04/2025
Always so satisfied
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Response from Les Jardins de la Comtesse
Hello, A big thank you for your positive review! We are delighted to learn that you are still satisfied with our services. Your loyalty and encouragement motivate us to continue improving the experience we offer. Best regards, The team at Les Jardins de la Comtesse
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Patrick G.
Rating: 5 out of 5
following a purchase from 28/04/2025
Fast delivery and beautiful product that matches the photos
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Response from Les Jardins de la Comtesse
Hello, Thank you so much for your positive feedback! We are delighted to learn that you appreciated the quality of the large tray ordered as well as the speed of delivery. It is always our goal to satisfy our customers and provide you with the best possible experience. Best regards, The customer service team at Les Jardins de la Comtesse
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sebastien D.
Rating: 5 out of 5
following a purchase from 25/04/2025
Fast and qualitative
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Lucie C.
Rating: 3 out of 5
following a purchase from 23/04/2025
On-time delivery and package in good condition. But quite disappointed with the tablecloth. While the underside is synthetic, the appearance of the top really doesn't look like cotton and the print looks very cheap.
The XL size of the tablecloth is very nice, but be careful, it is twice as long as it is wide.
We ultimately do not offer it to my brother because it looks too cheap visually, but my mother wants to keep it for practical reasons. Very expensive for the price paid when you see the quality of some similar tablecloths currently on the market.
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Response from Les Jardins de la Comtesse
Hello, Thank you for taking the time to share your opinion. We are pleased that the delivery met your expectations and that you liked the XL size of the tablecloth. However, we understand your disappointment regarding the aesthetic aspect and perceived quality. Your feedback is valuable and helps us improve our offerings. Best regards, The team at Les Jardins de la Comtesse.
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Fred C.
Rating: 5 out of 5
following a purchase from 11/04/2025
I am very satisfied with the site, order, and delivery
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Claudine C.
Rating: 5 out of 5
following a purchase from 11/04/2025
Beautiful colors, perfectly matches my expectations.
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Response from Les Jardins de la Comtesse
Hello, We sincerely thank you for your review! We are delighted to learn that the tableware items ordered perfectly met your expectations. Your satisfaction is our priority, and your positive feedback encourages us to continue offering quality products. We look forward to seeing you again! Best regards, The team at Les Jardins de la Comtesse
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Agnese L.
Rating: 5 out of 5
following a purchase from 08/04/2025
Fantastic dishes to get are beautiful!!!!
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Eric M.
Rating: 5 out of 5
following a purchase from 17/04/2025
The site offers good quality products.
A bit expensive but I am still satisfied with my order. The delivery was very fast.
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Response from Les Jardins de la Comtesse
Hello, Thank you very much for your positive feedback and for your trust in our products! We are delighted to learn that you are satisfied with your order and that the delivery met your expectations. We understand that our prices may seem a bit high, but we firmly believe in the quality of our items. Your satisfaction is our priority, and your comments are valuable to us. Best regards, The team at Les Jardins de la Comtesse
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Marie-jeanne T.
Rating: 5 out of 5
following a purchase from 17/04/2025
Very beautiful
Super quality
Fast shipping
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Response from Les Jardins de la Comtesse
Hello, We sincerely thank you for your positive review! It is a pleasure to know that you appreciated the quality of our products and the speed of shipping. Your satisfaction is our priority, and your feedback is precious to us. We look forward to seeing you again on our site! Best regards, The team at Les Jardins de la Comtesse
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Nicolette M.
Rating: 5 out of 5
following a purchase from 14/04/2025
Really excellent service in every way.
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Response from Les Jardins de la Comtesse
Hello, We sincerely thank you for your flattering feedback! Your satisfaction is our greatest reward, and we are pleased to know that our service met your expectations. Thank you again for sharing your experience! Best regards, The team at Les Jardins de la Comtesse
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Mandy A.
Rating: 5 out of 5
following a purchase from 11/04/2025
Beautiful receipt very quickly and very good quality
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Response from Les Jardins de la Comtesse
Hello, A big thank you for your positive feedback! We are delighted to learn that you received your order quickly and that the quality meets your expectations. Your satisfaction is our priority, and your positive feedback encourages us to continue on this path. See you soon! Best regards, The team at Les Jardins de la Comtesse
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Marie-Christine C.
Rating: 5 out of 5
following a purchase from 13/04/2025
No worries
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Aurélie B.
Rating: 5 out of 5
following a purchase from 08/04/2025
A lot of choices.
It is easy to navigate the site
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Response from Les Jardins de la Comtesse
Hello, We warmly thank you for your positive feedback! We are delighted to learn that you appreciated our wide range of products and the ease of navigation on our site. Your satisfaction is our priority, and your encouragement motivates us to continue improving your experience. Best regards, The team of Jardins de la Comtesse
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Eva B.
Rating: 5 out of 5
following a purchase from 13/04/2025
Top quality
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Response from Les Jardins de la Comtesse
Hello and thank you so much for your positive feedback! We are delighted to learn that you appreciated the quality of our products. Your satisfaction is our priority. Looking forward to serving you again! Best regards, The team of Jardins de la Comtesse
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NADEGE B.
Rating: 5 out of 5
following a purchase from 08/04/2025
For a first order, I am delighted! Very good exchanges by email, order shipped in record time and finally my tray is magnificent!! Thank you to the whole team
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Response from Les Jardins de la Comtesse
Hello and thank you very much for your feedback! We are delighted to learn that you enjoyed your first experience on our site. Your satisfaction is our greatest reward. Hoping to see you again soon on our site, Best regards, The team of Jardins de la Comtesse
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Wido V.
Rating: 5 out of 5
following a purchase from 13/04/2025
The picnic basket was easy to order. The whole process, including communication, went excellently.
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Françoise G.
Rating: 5 out of 5
following a purchase from 05/04/2025
Having purchased a picnic suitcase a few years ago, I trusted this merchant site for 2 new orders and everything went well from the order to the delivery of the items.
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Eric L.
Rating: 5 out of 5
following a purchase from 01/04/2025
Product meets my expectations, fast and free shipping, a plus
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Gerard P.
Rating: 5 out of 5
following a purchase from 01/04/2025
Everything is perfect
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Françoise G.
Rating: 5 out of 5
following a purchase from 25/03/2025
Very good
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William F.
Rating: 5 out of 5
following a purchase from 01/04/2025
Picnic basket that seems to be of good quality, plus we can get the items individually!
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Jean B.
Rating: 5 out of 5
following a purchase from 02/04/2025
Fast delivery, product as described.
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Jean-Benoît L.
Rating: 5 out of 5
following a purchase from 24/03/2025
Perfect!
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Patrick P.
Rating: 5 out of 5
following a purchase from 29/03/2025
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felice P.
Rating: 5 out of 5
following a purchase from 27/03/2025
very nice item, true to the photos
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BLANDINE F.
Rating: 5 out of 5
following a purchase from 26/03/2025
Super quality
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christelle F.
Rating: 5 out of 5
following a purchase from 22/03/2025
Fast delivery
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Daphné S.
Rating: 3 out of 5
following a purchase from 21/03/2025
Fast order and delivery, clear communication. Unfortunately, the pickup point was changed: a relay far from my home and gloomy.
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Valérie L.
Rating: 5 out of 5
following a purchase from 22/03/2025
Very good
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Teresa A.
Rating: 5 out of 5
following a purchase from 18/03/2025
Easy to use website and fast delivery
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Bernadette L.
Rating: 5 out of 5
following a purchase from 11/03/2025
good product and impeccable delivery!
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Michele L.
Rating: 5 out of 5
following a purchase from 16/03/2025
full of good surprises, maybe a bit pricey after all!!
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Alain F.
Rating: 5 out of 5
following a purchase from 04/03/2025
Received quickly and in perfect condition
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Rene V.
Rating: 5 out of 5
following a purchase from 22/03/2025
Very easy site to use
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Claudine B.
Rating: 5 out of 5
following a purchase from 26/02/2025
Very and very reliable
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Heidi H.
Rating: 5 out of 5
following a purchase from 23/02/2025
High-quality, beautiful picnic basket
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Eve K.
Rating: 5 out of 5
following a purchase from 24/02/2025
Serious site, fast shipping.
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