Customer reviews of Les Jardins de la Comtesse

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 2 745 published reviews
5 2 438 89% 4 209 8% 3 55 2% 2 20 1% 1 23 1%

Summary of reviews

Customers consistently praise the store for fast, reliable delivery and items arriving as described, with many reviews noting on-time shipping and products matching or exceeding expectations. The product quality is repeatedly highlighted through comments about beautiful, durable, and well-made baskets, bowls, placemats, and tableware, with several mentions of high-quality materials and finishes. Customer service and responsiveness are emphasized through notes about helpful support, swift replacements or gestures, and appreciation for proactive communication. Repeated mentions of repeat purchases, gift-worthy presentation, and strong overall satisfaction underscore the store’s reliability and the positive impact of its well-presented, practical products.

Reviews 4 and 5 stars

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G
Gilbert S.
Rating: 5 out of 5
following a purchase from 08/12/2025
Correct product
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Sylvie L.
Rating: 5 out of 5
following a purchase from 08/12/2025
Very fast delivery, careful and solid packaging. Beautifully crafted tray that gave me ideas for future gifts.
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Response from Les Jardins de la Comtesse
Hello, We warmly thank you for your positive review! We are delighted to learn that you appreciated the quality of the ordered platter. We look forward to seeing you again on our site! The team at the Jardins de la Comtesse
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Almudena M.
Rating: 5 out of 5
following a purchase from 08/12/2025
Fast service
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Response from Les Jardins de la Comtesse
We sincerely thank you for your comment. Your satisfaction is our priority and we hope to see you again at Les Jardins de la Comtesse.
J
Jerome H.
Rating: 5 out of 5
following a purchase from 07/12/2025
Delivery and plates (the product) very good.
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Sophie G.
Rating: 5 out of 5
following a purchase from 08/12/2025
An elegant basket, of good quality and in accordance with the description as well as the photos. Delivery in record time. I am absolutely delighted
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Response from Les Jardins de la Comtesse
Hello, We warmly thank you for your feedback. We are delighted to learn that our basket met your expectations and that the delivery was quick. Your satisfaction is our priority, and it is a real pleasure to know that you are pleased with your order. We look forward to seeing you soon at the Jardins de la Comtesse!
The team at the Jardins de la Comtesse
M
Mathieu B.
Rating: 5 out of 5
following a purchase from 07/12/2025
Fast shipping and good quality product
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Response from Les Jardins de la Comtesse
Hello, we warmly thank you for your feedback. We are delighted to hear that you enjoyed your experience at Les Jardins de la Comtesse. Your satisfaction is our priority and we hope to see you again soon on our site.
The team at Les Jardins de la Comtesse
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Laura D.
Rating: 5 out of 5
following a purchase from 07/12/2025
Very beautiful basket.
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Response from Les Jardins de la Comtesse
Hello,
Thank you very much for your flattering review! We are delighted that our Champs Elysées basket pleases you. Your satisfaction is our greatest reward.
We look forward to welcoming you again on our site!
The team at Jardins de la Comtesse
H
Helene P.
Rating: 5 out of 5
following a purchase from 07/12/2025
Fast shipping, product as described
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Response from Les Jardins de la Comtesse
Hello,
Thank you very much for your positive feedback! We are delighted to hear that you enjoyed your experience on our site.
The team at the Countess's Gardens
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Frederic D.
Rating: 5 out of 5
following a purchase from 07/12/2025
Delivery on time with excellent follow-up. The product is of quality and conforms to the description. Well done to the team!
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Response from Les Jardins de la Comtesse
Hello,
We sincerely thank you for your feedback. We are delighted to hear that you were satisfied with your experience in our store. We look forward to serving you again!
The team at the Jardins de la Comtesse.
R
Rodrigue S.
Rating: 5 out of 5
following a purchase from 01/12/2025
I am very satisfied with the "Picnic" backpack ordered for Christmas as well as the speed of delivery.
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Response from Les Jardins de la Comtesse
Hello, We sincerely thank you for your positive feedback! We are delighted to hear that you are satisfied with your picnic backpack. Your satisfaction is our priority, and we hope to see you again soon on our site "Les Jardins de la Comtesse".
The team at Les Jardins de la Comtesse
P
Pascal L.
Rating: 5 out of 5
following a purchase from 06/12/2025
Product completely in accordance with the announcement and expectations. Fast delivery. Some items would deserve a strap.
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Response from Les Jardins de la Comtesse
Hello,
We warmly thank you for your review. We are delighted to learn that our products met your expectations. We look forward to seeing you again soon on our site!
The team at the Jardins de la Comtesse
N
Nathalie C.
Rating: 5 out of 5
following a purchase from 06/12/2025
Very beautiful bouquet
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MICKAEL D.
Rating: 5 out of 5
following a purchase from 01/12/2025
Yes, I am satisfied
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Response from Les Jardins de la Comtesse
Hello, Thank you very much for your positive feedback! We are delighted to hear that you are satisfied with your experience at the Jardins de la Comtesse.
The team at the Jardins de la Comtesse
F
Florence D.
Rating: 5 out of 5
following a purchase from 05/12/2025
Very beautiful quality
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Philippe B.
Rating: 5 out of 5
following a purchase from 04/12/2025
Delivery without problems and very soft and quality product.
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Response from Les Jardins de la Comtesse
Thank you very much for your positive feedback! We are delighted to hear that your shopping experience on our site went well and that you appreciate the quality of our blankets.
See you soon at Les Jardins de la Comtesse!
T
Teresa G.
Rating: 5 out of 5
following a purchase from 30/11/2025
The products are precious. The service has been excellent.
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Response from Les Jardins de la Comtesse
Thank you very much for your wonderful review! Your satisfaction is our greatest reward.
We hope to see you again at "Los Jardines de la Comtesse."
E
Estelle B.
Rating: 5 out of 5
following a purchase from 03/12/2025
Extremely fast shipping/receiving. Perfect packaging to preserve the contents. A customer service that responds very quickly to our questions and understands them! Very beautiful products. This is my 3rd order. I bought a picnic basket and 2 picnic backpacks.
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Pascal G.
Rating: 5 out of 5
following a purchase from 03/12/2025
Fast delivery
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isabelle C.
Rating: 5 out of 5
following a purchase from 03/12/2025
fast and careful delivery items arrived in perfect condition
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Response from Les Jardins de la Comtesse
We sincerely thank you for your flattering feedback regarding your experience with "Les Jardins de la Comtesse". We look forward to serving you again!
The team at Les Jardins de la Comtesse
C
Chloe G.
Rating: 5 out of 5
following a purchase from 16/11/2025
Plates conforming to the description, very beautiful rendering!
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CHIARA P.
Rating: 5 out of 5
following a purchase from 03/12/2025
very satisfied with the product and the service
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Response from Les Jardins de la Comtesse
We heartily thank you for your positive review! We are pleased to know that you were very satisfied with the product and the service. We always strive to offer the best possible experience to our customers. We hope to see you again soon!
The team at "Les Jardins de la Comtesse"
F
Franck M.
Rating: 5 out of 5
following a purchase from 02/12/2025
Top
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Response from Les Jardins de la Comtesse
Thank you very much for your positive feedback! We are delighted that you enjoyed your experience at Les Jardins de la Comtesse. We look forward to welcoming you again to our site!
The team at Les Jardins de la Comtesse
V
Veronique F.
Rating: 5 out of 5
following a purchase from 02/12/2025
Very beautiful picnic baskets. Bought for Christmas gifts. Let's see if they will please.
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Response from Les Jardins de la Comtesse
Thank you very much for your flattering review! We are delighted that you enjoy our picnic baskets. We hope they will bring joy to your loved ones for Christmas.
The team at Jardins de la Comtesse
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Patricia B.
Rating: 5 out of 5
following a purchase from 30/11/2025
satisfied with my basket
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Response from Les Jardins de la Comtesse
Thank you very much for your feedback. We are delighted to hear that you are satisfied with your basket. Your satisfaction is our priority and we hope to see you soon at "Les Jardins de la Comtesse".
The team at Les Jardins de la Comtesse
F
fabien A.
Rating: 5 out of 5
following a purchase from 01/12/2025
Good quality product experience
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Response from Les Jardins de la Comtesse
We sincerely thank you for your feedback. We are delighted to hear that you appreciated the quality of our products. Your satisfaction is our priority, and we hope to welcome you again on our site.
The team at Les Jardins de la Comtesse
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Gauthier G.
Rating: 5 out of 5
following a purchase from 01/12/2025
Perfect
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Response from Les Jardins de la Comtesse
We warmly thank you for your review. We are delighted to learn that your experience at Les Jardins de la Comtesse was perfect. Your satisfaction is our greatest reward and we hope to have the pleasure of welcoming you again very soon.
The team at Les Jardins de la Comtesse
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christine R.
Rating: 5 out of 5
following a purchase from 01/12/2025
Very good and very fast! Thank you
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Response from Les Jardins de la Comtesse
We sincerely thank you for your feedback! We are delighted to hear that you enjoyed your shopping experience at Les Jardins de la Comtesse. We look forward to welcoming you again!
The team at Les Jardins de la Comtesse
M
Marie-Florence B.
Rating: 5 out of 5
following a purchase from 01/12/2025
Pretty trays Fast shipping
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Response from Les Jardins de la Comtesse
We sincerely thank you for your feedback. We are delighted that you like our trays. Your satisfaction is our priority, and it is always a pleasure to receive positive feedback. We look forward to seeing you again soon!
The team at the Jardins de la Comtesse
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Marie M.
Rating: 5 out of 5
following a purchase from 25/11/2025
It's a gift so I haven't used it, but I really like the drawing with the parrots.
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Response from Les Jardins de la Comtesse
We sincerely thank you for your flattering review. We are delighted to hear that you like the design of the Rio collection.
The team at the Countess's Gardens
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LUC C.
Rating: 5 out of 5
following a purchase from 30/11/2025
Fast and compliant shipping
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Response from Les Jardins de la Comtesse
Thank you very much for your excellent review! We are delighted to hear that your shipment was compliant and fast. Your satisfaction is our priority. See you soon at Les Jardins de la Comtesse!
The team at Les Jardins de la Comtesse
K
Kathy S.
Rating: 5 out of 5
following a purchase from 30/11/2025
Very attractive item. Just what l wanted.
Response from Les Jardins de la Comtesse
Thank you very much for your kind words and for taking the time to leave us a review. We are thrilled to hear that you found the item attractive and that it met your expectations. Your satisfaction is our priority, and we look forward to serving you again in the future.
The Jardins de la Comtesse Team
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Alexandra P.
Rating: 5 out of 5
following a purchase from 29/11/2025
Product conforms to the described quality, aesthetic and practical. Fast delivery. Everything is fine at the order. To see in use.
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Response from Les Jardins de la Comtesse
Thank you very much for your feedback! We are delighted that our product met your expectations in terms of quality, aesthetics, and practicality.
We look forward to seeing you again at "Les Jardins de la Comtesse"!
The team at Les Jardins de la Comtesse
M
Maria del Mar G.
Rating: 5 out of 5
following a purchase from 29/11/2025
The products are precious. The order arrived very quickly
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Response from Les Jardins de la Comtesse
Thank you very much for your kind comment. We are glad to know that you are satisfied with our products and our service. We appreciate your support and hope to serve you again soon.
The team at "Les Jardins de la Comtesse"
D
didier B.
Rating: 5 out of 5
following a purchase from 29/11/2025
Reliable site with impeccable customer service. I am completely satisfied with having ordered from the Countess's gardens.
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Response from Les Jardins de la Comtesse
We sincerely thank you for your flattering comment. We are delighted that our customer service met your expectations and that your experience with "Les Jardins de la Comtesse" was satisfactory. We hope to see you again soon among our clients.
The team at Les Jardins de la Comtesse
J
Jesus Y.
Rating: 5 out of 5
following a purchase from 29/11/2025
Very nice, good quality, at a good price.
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Response from Les Jardins de la Comtesse
We sincerely thank you for your positive comment. We are glad to know that you found our products beautiful, of good quality, and at an affordable price. We hope to see you again soon at "Les Jardins de la Comtesse."
M
Minh-Tam L.
Rating: 5 out of 5
following a purchase from 29/11/2025
Order received quickly and well packaged. The product seems to be of good quality, we'll see how it holds up over time. Very happy with my purchase.
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Response from Les Jardins de la Comtesse
Thank you very much for your positive feedback! We are delighted to hear that you are satisfied with your shopping experience at Les Jardins de la Comtesse.
The team at Les Jardins de la Comtesse
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sarah C.
Rating: 5 out of 5
following a purchase from 29/11/2025
Ok
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Response from Les Jardins de la Comtesse
We sincerely thank you for your positive review. Your satisfaction is our priority, and we are delighted that our site "Les Jardins de la Comtesse" met your expectations.
The team at Les Jardins de la Comtesse
F
Frank M.
Rating: 5 out of 5
following a purchase from 28/11/2025
Order arrived well and product as expected
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Response from Les Jardins de la Comtesse
Thank you for your review! Glad to hear that you are happy with your purchase
C
Christian M.
Rating: 5 out of 5
following a purchase from 28/11/2025
Product conforms and delivered quickly
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Sylvie G.
Rating: 5 out of 5
following a purchase from 27/11/2025
Product conforms and fast delivery
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Response from Les Jardins de la Comtesse
Hello, Thank you very much for your positive feedback. Your satisfaction is our priority. See you very soon at "Les Jardins de la Comtesse"!
The team at Les Jardins de la Comtesse
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