Customer reviews of Lili for life

Trust Attestation
8,8 /10
Overall rating: 8,8 out of 10
Based on 59 published reviews

Summary of reviews

The store consistently delivers fast, reliable shipping and well-packaged products, with many customers noting quick delivery, tidy packaging, and smooth order processing. The lamp and accompanying service are praised for helpful, patient, and professional support, including clear explanations, attentive follow-up, and effective guidance from a speech therapist when adjustments are needed. Several reviews highlight tangible benefits in reading and reduced eye strain, with customers reporting noticeable improvements in reading fluency, clarity, and overall comfort for dyslexic students. The shopping experience is described as easy and supportive, featuring straightforward returns and responsive customer service that resolves issues promptly.

Reviews 1 and 3 stars

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C
Claus P.
Rating: 1 out of 5
following a purchase from 08/10/2025
Missing one parcel, no response from Lili for lift on email claim.
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Response from Lili for life
As also mentioned on our website, the delivery of the LILI screen will be effective in December 2025.
M
Marie K.
Rating: 1 out of 5
following a purchase from 15/12/2024
The lamp only stays on for a few seconds! So it's unusable!
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Yannick B.
Rating: 3 out of 5
following a purchase from 25/09/2024
As for the result, I don't have an opinion yet. About the lamp: it's a pity that it's not suitable for reading while sitting in an armchair or in bed (example: clamp).
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Robert D.
Rating: 1 out of 5
following a purchase from 05/02/2024
Hello, I have not yet received delivery. Nor have I received a tracking number for the shipment. I'll let you know when I try it for the first time. Thank you
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Response from Lili for life
Package delivered on 20/02/2024
R
Rodolphe C.
Rating: 1 out of 5
following a purchase from 15/10/2023
Does not work.
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Caroline B.
Rating: 3 out of 5
following a purchase from 30/09/2022
Unfortunately, the lamp does not correspond to my son's dyslexia and could not help him.
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