Lore & Science receives consistently positive mentions for reliable fast delivery and careful handling of orders, with many customers noting products arrive packaged well and on time. Customers highlight tangible benefits from the products, including visible improvements in horse health and performance, better adaptation to temperature and resistance to effort, and effective results for other pets such as cats and dogs. The store is praised for serious, knowledgeable advice and responsive support when contacting them, along with clear trust and willingness to test new products and continue purchases. Overall, the experience is described as high-quality products, prompt service, and strong customer care that encourages ongoing patronage.
The ordered products seem ineffective since my cat is still coughing. Moreover, I asked for advice but am still waiting for your response. I do not recommend you.
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Response from Lore & Science
Hello,
we are following up on your negative comment, we responded to you on the same day of your request regarding your cat's gingivitis. We suggested a protocol with DrainCat in the morning and GingiCat in the evening.
A protocol that you have not apparently followed.
Best regards.
C
Christian B.
Rating: 2 out of 5
following a purchase from 10/11/2023
A lot of broken tablets
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Response from Lore & Science
Hello Christian, I am sorry that you had a disappointing experience with Lore & Science. Our priority is to satisfy our customers and we take your feedback into consideration to improve our services. We hope to have the opportunity to offer you a better experience in the future. Best regards, Lionel from Lore & Science.
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Martine J.
Rating: 3 out of 5
following a purchase from 28/10/2023
product not very effective on my animal and low content for the price
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Christiane R.
Rating: 4 out of 5
following a purchase from 22/10/2023
Good experience
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Morgane S.
Rating: 4 out of 5
following a purchase from 13/10/2023
It is a shame to have put so much packaging. I received two boxes of each item when one would have sufficed.
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Acheteur Vérifié
Rating: 4 out of 5
My previous orders were sent in a cardboard packaging adapted to the size and fragility of the 10g plastic bottles. This time, the cardboard packaging was replaced by an opaque plastic pouch. As a result, one of the smallest bottles, Cat Immun, arrived broken at its base despite the bubble wrap. Fortunately, I did not observe any product loss!
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Acheteur Vérifié
Rating: 4 out of 5
I liked the very fast delivery and the effectiveness of the product.
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Acheteur Vérifié
Rating: 2 out of 5
This product is certainly beneficial but I can't give it to my dog without forcing her so strong is the smell ?? And that daily for 30 days ?? It's a shame we can't find a packaging that is more pleasant or more discreet olfactorily speaking! I understand that we shouldn't alter the plants but warning buyers would be a good idea ... You have made a product that you believe is of quality and I spent more than 30 EUR, all that for it to end up in the trash ?? It's really a pity!
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Response from Lore & Science
Hello Laura, As we indicated to you by email, the Art Flex Dog product is made up of fresh plants and essential oils. Its advantage is that it offers quick results and its disadvantage is that it has a rather strong taste. A taste that corresponds to what a totally natural product made in synergy of fresh plants and essential oils offers. In order to maintain the integrity of its action, we do not add any flavor that could modify its effectiveness. The Art Flex product is the most appreciated product by owners of sport or working dogs, for its speed of action and its long-lasting effect after only 1 month of treatment. Very often it is necessary to get the dog used to it and force it a little at the beginning, knowing that it is for its own good. Giving a few ml of the product in the mouth with a syringe is very doable. We have the counterpart of Art Flex, less quick in its action, which is Perfect Move and that dogs take at the same time as their food. Our customers are also very satisfied with it. Best regards, Lionel
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Acheteur Vérifié
Rating: 4 out of 5
Everything went well for the delivery. However, I did not receive a syringe with the product..
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Acheteur Vérifié
Rating: 3 out of 5
Hello, I have tried different products for my horse without really effective results. Small improvement but persistent respiratory discomfort. Best regards. EGarnier
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Acheteur Vérifié
Rating: 4 out of 5
I am quite satisfied with the effectiveness of the products purchased on the site but quite expensive. I cannot find some products on the site for sale that seemed effective for my dog, so quite disappointed.
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Acheteur Vérifié
Rating: 4 out of 5
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Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
I love the quality of the different products that have greatly helped my mare and my dog, and they continue to do their job. Too bad the last order arrived a bit damaged with the box in poor condition..
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Acheteur Vérifié
Rating: 4 out of 5
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Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
Order arrived quickly. Regarding the products, I do not have enough hindsight to give a favorable opinion, we'll see...
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Acheteur Vérifié
Rating: 4 out of 5
I bought several products, which seem to be effective on my dog. Packaging a bit small compared to the prices, unfortunately.
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Acheteur Vérifié
Rating: 4 out of 5
The products are very effective. Do not hesitate to get advice. Because you need to find the right one to help your horse. In fact, they all have their subtleties and effectiveness and only the advisor can help you. Very friendly and very passionate about what he does.
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Response from Lore & Science
Thank you for your feedback
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Acheteur Vérifié
Rating: 4 out of 5
The instructions for the products on the site are well explained, however for dogs weighing 60, 70 kg, or more, there should be more precision on the number of ml or other measures, it is not always obvious! It is not always advisable to add per 10 kg of weight what is missing.
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
Placebo effect or not... in any case my almost 13-year-old dog walks better since I give her perfect move..
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Acheteur Vérifié
Rating: 4 out of 5
I have been using the ordered products for a week. I don't see any dramatic change, we'll see over time
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Acheteur Vérifié
Rating: 4 out of 5
The products I tested are effective. Orders are processed quickly, which is a real plus
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Acheteur Vérifié
Rating: 4 out of 5
Good products
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Acheteur Vérifié
Rating: 3 out of 5
I bought various supplements for cats. I am a bit disappointed because my cat did not like these supplements. When I put them in his food, he doesn't want to touch it anymore. So I couldn't verify the effectiveness of the product. Maybe it would be good to create an even more appealing range for picky cats?
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Response from Lore & Science
Hello, in this case, there is a technique. Place the dose of product on your cat's paw. By cleanliness reflex, he will lick it and take the product. The Lore and Science team.
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Acheteur Vérifié
Rating: 4 out of 5
The quality and effectiveness of the products. I do a course of Dog Immun Booster for my little York twice a year, and he hasn't been sick since I started giving him your dietary supplements. So I bought the Shiny Spray; this product is great.
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Acheteur Vérifié
Rating: 4 out of 5
Quality brand whose effectiveness no longer needs to be proven. Just my horse has trouble with the taste and smell, so I have to give it to him with a syringe. (That's why I took away one star)
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Acheteur Vérifié
Rating: 4 out of 5
I ordered these 2 products to help my old 15-year-old cat, but he refuses to take them. However, I want to emphasize that he is difficult when it comes to being treated!! Too bad... Otherwise, I remain convinced of the quality of the products from this laboratory. And the advice is impeccable. Thank you for the responsiveness and professionalism.
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Rating: 4 out of 5
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Acheteur Vérifié
Rating: 4 out of 5
The products are great, too bad there was a problem with my order that forced me to go to the parcel relay several times and a delayed delivery.
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Acheteur Vérifié
Rating: 4 out of 5
When placing the order, I requested that the items (fragile) be well protected in the packaging box. My request was respected, which is appreciated. The size of the box was adjusted to the content, just perfect! Good order tracking. The pump bottle system for dietary supplements should be reviewed, to give them directly into the cat's mouth. The palatability does not seem to be there. To see in the long term to evaluate the effects on a sick cat.
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Rating: 4 out of 5
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Acheteur Vérifié
Rating: 3 out of 5
Not very appetizing... and not very effective.. My cat is still upset and doesn't like the product that smells very strong...
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Response from Lore & Science
Sorry that our products do not suit your cat, they are made only of medicinal plants and natural essential oils recognized for their effectiveness on health.
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Acheteur Vérifié
Rating: 4 out of 5
Your responsiveness, more than acceptable deadlines.
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Acheteur Vérifié
Rating: 4 out of 5
Very good products that I have been using for 15 years both in preparation for competitions and during (endurance) and in recovery afterwards. And now for my twenty-year-old horse who is always ready for leisure outings with a lot of joy - so a horse 'in shape'!
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Acheteur Vérifié
Rating: 4 out of 5
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