Customer reviews of Ma Petite Laine

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 1 926 published reviews

Summary of reviews

Ma Petite Laine consistently delivers fast, reliable service with swift delivery and careful packaging, plus clear, practical pattern explanations and QR code support that enhance the knitting experience. Customers repeatedly praise the wool for its softness and pleasant feel, along with beautiful colors and comfort for projects like cocoon, hats, slippers, and baby gifts. The store demonstrates strong product quality and user-friendly resources, including helpful emails, responsive support, and cohesive patterns that align with descriptions, even as some praise notes minor differences between video and paper instructions. Overall, customers highlight speedy delivery, reliable product quality, and useful, well-presented knitting guidance.

1 star review

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G
Gerald D.
Rating: 1 out of 5
following a purchase from 15/02/2026
Unfortunately, it does not work.
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Dominique C.
Rating: 1 out of 5
following a purchase from 31/01/2026
I have not found any improvement in my grandson's sleep
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Marie-Thérèse A.
Rating: 1 out of 5
following a purchase from 13/11/2025
Impossible to understand for knitting
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Response from Ma Petite Laine
Hello Marie-Thérèse,

Thank you for your feedback and we are sorry to hear that you encountered difficulties with our knitting instructions. Please feel free to contact us directly if you need assistance, we will be happy to help you.
Your opinion is valuable to us, and we will work to improve our content.

Best regards,
The Ma Petite Laine team
E
Eliane F.
Rating: 1 out of 5
following a purchase from 15/11/2025
Great product
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Martin K.
Rating: 1 out of 5
following a purchase from 21/08/2025
It is outrageous that only 6 balls of wool were delivered without any description. This is pure rip-off!
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Françoise V.
Rating: 1 out of 5
following a purchase from 19/06/2025
Beautiful quality of thread, however the explanatory notice does not always correspond to the instructions of the tutorial, it's a shame and disappointing given the cost of the product
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Claire G.
Rating: 1 out of 5
following a purchase from 16/06/2025
Not the right explanations
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Response from Ma Petite Laine
Hello Claire, if you haven't received the right explanations, I invite you to let us know via our customer service: [email protected], or even by phone.
We are always available to respond to you!
D
Dominique O.
Rating: 1 out of 5
following a purchase from 08/06/2025
I started knitting, the braids are unbalanced on the knitting, I end up with a braid of 2 stitches on each edge. When I sew, they will touch and it will look ugly. I start over and make the increases at 86 stitches before the twists and not after as indicated in the instructions.
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Response from Ma Petite Laine
Hello Dominique,

Thank you for taking the time to share your experience with us. We are sorry to hear that you are having difficulties with the braids of your knitting. Your feedback is valuable and allows us to continuously improve our products and instructions. Please do not hesitate to contact us directly, our team is here to support you and help you succeed in your project. Together, we will ensure that your next creation meets your expectations.

Best regards,
The Ma Petite Laine team
Y
Yvette M.
Rating: 1 out of 5
following a purchase from 04/11/2024
Hello Too bad you can't put 0 stars. Lousy sales service. I had lost the cocoon pattern. Despite my purchases of "around" 300€ from your company, I was told that to get a new copy I had to send a stamped envelope. The height of pettiness, when everything else is very expensive with you. You're really taking advantage of the fact that when it comes to babies, people are prepared to spend anything.
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Response from Ma Petite Laine
Hi Yvette, we're sorry you're disappointed, we explained to you that we don't send the pattern back by email for company legal reasons, and that we could add it to an order for you.
When you lose a phildar or other catalog, I doubt it will be sent back to you free of charge...sorry for your disappointment, but please know that we do our utmost to ensure our customers' satisfaction....
M
Marie C.
Rating: 1 out of 5
following a purchase from 25/08/2024
My little boy didn't like it at all ... too bad it's a good concept but a bit expensive.
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Response from Ma Petite Laine
Hi Marie, I'm sorry your little boy didn't appreciate the cocoon...not all babies have the same needs... Kind regards,
Olivia