Customer reviews of Ma Petite Laine

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9,7 /10
Overall rating: 9,7 out of 10
Based on 1 781 published reviews

Summary of reviews

Ma Petite Laine consistently delivers fast shipping and careful packaging, with customers noting quick delivery, reliable service, and well-presented products that arrive as described. The wool is repeatedly described as very soft, pleasant to knit, and offered in original colors, with clear, helpful video and printable instructions enhancing the knitting experience. Customers highlight strong product reliability and responsive support, citing easy order processing, tracking, and quick resolutions to issues, plus delightful results like cozy birth cocoon sets that bring joy to babies and families. The overall experience blends attractive finish, quality materials, and supportive resources that help knitters complete small projects successfully.

Reviews 1, 3 and 4 stars

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Jade B.
Rating: 3 out of 5
following a purchase from 09/09/2025
I bought a complete kit to knit the cocoon as well as the hat and booties. The wool is of good quality, however the instructions are not up to the expected level, neither on paper (where sometimes information is missing, the number of stitches does not match between the increases and decreases made...), nor in the videos (missing steps in the hat, the creator has been aware for a long time but no online correction...). I find this disappointing given the price. I bought the kit solely to have the instructions and to be sure to have a cocoon that meets safety standards.
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Response from Ma Petite Laine
Dear Jade,

Thank you for taking the time to share your feedback on your experience with our kits. We are pleased to hear that you are satisfied with the quality of the wool. However, we are sincerely sorry to learn that the instructions did not meet your expectations. We take your comments very seriously and will pass them on to our team to improve our materials. Your satisfaction is our priority and we hope to provide you with a more pleasant experience in the future.

Best regards,
The Ma Petite Laine team
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Marie Laurence B.
Rating: 4 out of 5
following a purchase from 03/09/2025
Everything seems compliant
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Sylvie F.
Rating: 4 out of 5
following a purchase from 29/08/2025
Beautiful wool, well-made tutorial, delicacy of the small final labels but the explanations of the model could be clearer.
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Martin K.
Rating: 1 out of 5
following a purchase from 21/08/2025
It is outrageous that only 6 balls of wool were delivered without any description. This is pure rip-off!
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Ariane M.
Rating: 4 out of 5
following a purchase from 23/08/2025
Super cocoon However, the kit to make it yourself is not simple for beginners, and everything should be clearer hoping to succeed with the information we have
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julie B.
Rating: 3 out of 5
following a purchase from 17/08/2025
Very nice product and fast shipping but has no effect on my baby. His arms come out completely, his elbows are not held at all.
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Response from Ma Petite Laine
Hello Julie,

Thank you very much for your feedback on our site. We are delighted that you appreciated the product and the speed of shipping. We are sorry to hear that it did not have the expected effect on your baby.

Have you checked the size of the cocoon? Have you tried to place his arms along his body and to install him in a flexed position at the bottom of the cocoon, in order to roll up the top? The smart cocoon has a softer capacity than wool cocoons and is less suitable for babies with a strong need...
Your feedback is important and we will specify it better.
Best regards,

Olivia from Ma Petite Laine
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Armelle B.
Rating: 4 out of 5
following a purchase from 18/08/2025
Everything is perfect, just the price is a bit high.
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Hélène D.
Rating: 4 out of 5
following a purchase from 17/08/2025
I received my order very quickly and everything was as expected, I just found that the quality/price ratio was not great...
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Isabelle R.
Rating: 4 out of 5
following a purchase from 04/08/2025
good performance thank you
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claude F.
Rating: 3 out of 5
following a purchase from 30/07/2025
Hello, I had ordered a different color, but I will make do with it. Why don't you notify before sending, I might have chosen another color of my choice.
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Response from Ma Petite Laine
Hello Claude,

Thank you for taking the time to share your feedback on our site "Ma Petite Laine". We are sorry to hear that you did not receive the desired color. This is a preparation error, as we never send a color "at random", so we can proceed with an exchange if you wish, feel free to contact us by email!

Best regards,
The Ma Petite Laine team
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Brigitte C.
Rating: 4 out of 5
following a purchase from 06/06/2025
Good reception of the nails within the deadlines, very satisfied with the product
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Maria V.
Rating: 3 out of 5
following a purchase from 26/06/2025
The package arrived crushed and unusable for a gift. What a shame!
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Maria Rita F.
Rating: 4 out of 5
following a purchase from 23/06/2025
It's a very nice and original product, I hope it's useful for the baby.
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Françoise V.
Rating: 1 out of 5
following a purchase from 19/06/2025
Beautiful quality of thread, however the explanatory notice does not always correspond to the instructions of the tutorial, it's a shame and disappointing given the cost of the product
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CLAIRE G.
Rating: 1 out of 5
following a purchase from 16/06/2025
Not the right explanations
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Response from Ma Petite Laine
Hello Claire, if you haven't received the right explanations, I invite you to let us know via our customer service: [email protected], or even by phone.
We are always available to respond to you!
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maryline G.
Rating: 3 out of 5
following a purchase from 14/06/2025
Quality wool. Very well prepared package. The downside, the pattern that was not good! The one sent by email also had an error. Too bad for a site that seems very confident!!!! After a few attempts, I managed to make the cocoon and am satisfied with the result.
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Response from Ma Petite Laine
Hello Maryline,

Thank you for your feedback and your compliments on the quality of the wool and the preparation of the package. We are, however, sorry to hear that you encountered problems with the pattern. Your comments are valuable and we will pass them on to our team for improvement. We are delighted that, despite these difficulties, you were able to create your cocoon and that you are satisfied with the final result. Please do not hesitate to contact us for any future assistance.

Best regards,
The Ma Petite Laine team
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Dominique O.
Rating: 1 out of 5
following a purchase from 08/06/2025
I started knitting, the braids are unbalanced on the knitting, I end up with a braid of 2 stitches on each edge. When I sew, they will touch and it will look ugly. I start over and make the increases at 86 stitches before the twists and not after as indicated in the instructions.
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Response from Ma Petite Laine
Hello Dominique,

Thank you for taking the time to share your experience with us. We are sorry to hear that you are having difficulties with the braids of your knitting. Your feedback is valuable and allows us to continuously improve our products and instructions. Please do not hesitate to contact us directly, our team is here to support you and help you succeed in your project. Together, we will ensure that your next creation meets your expectations.

Best regards,
The Ma Petite Laine team
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Martine R.
Rating: 4 out of 5
following a purchase from 08/06/2025
Very good product. Experience to renew.
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Adrienne W.
Rating: 4 out of 5
following a purchase from 12/04/2025
TB order, model, explanations and TB supplies. Delivery: fast shipment of the order to Belgium. Between the moment the order arrived in Belgium and then at my place, it took several weeks.
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Anne Marie M.
Rating: 3 out of 5
following a purchase from 02/06/2025
Parcel relay too far away
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Response from Ma Petite Laine
Hello Anne Marie,

Thank you for taking the time to share your feedback. We are sorry to hear that the parcel relay is too far from your home. Your feedback is valuable and we will express it to our delivery partner to improve our customers' experience. Please do not hesitate to contact us for any other suggestions or needs.

Best regards,
The Ma Petite Laine team
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Sylvie D.
Rating: 3 out of 5
following a purchase from 02/05/2025
Broken box, but yes for the speed of shipping
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Response from Ma Petite Laine
Hello Sylvie,
We are sorry that the shipping box arrived damaged... the journey to Canada must have been bumpy...
But the main thing is the content :-), fortunately nothing was damaged...
Have a nice day,
Olivia from Ma Petite Laine
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Mai N.
Rating: 4 out of 5
following a purchase from 07/05/2025
it's a pity that we cannot receive only the instructions in pdf. That said, the wool is of very good quality.
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Response from Ma Petite Laine
Hello Mai,

We sincerely thank you for your positive review and your rating of 4/5. We are delighted to hear that you appreciate the quality of our wool. Your satisfaction is our priority, and we thank you for your constructive feedback.

Best regards,
The team at Ma Petite Laine
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Sophie L.
Rating: 4 out of 5
following a purchase from 05/05/2025
Very satisfied
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Response from Ma Petite Laine
Hello Sophie,

We sincerely thank you for your positive feedback and your rating of 4/5! We are delighted to hear that you are satisfied with your experience on "Ma Petite Laine". Please feel free to share any suggestions you may have to further improve our service.

See you soon,
The Ma Petite Laine Team
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Jocelyne C.
Rating: 3 out of 5
following a purchase from 10/04/2025
I am very satisfied! The color is great!
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Brigitte S.
Rating: 4 out of 5
following a purchase from 31/03/2025
Order compliant and on time
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Response from Ma Petite Laine
Dear Brigitte,
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Sibylle K.
Rating: 3 out of 5
following a purchase from 11/03/2025
The knitting instructions worked well. The wool quality (color, softness) did not match the pictures and did not meet my expectations for a newborn product given the price.
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Response from Ma Petite Laine
We sincerely apologize that you are disappointed with the quality of our wool. However, we chose it for its softness and quality and are not used to receiving negative feedback, quite the opposite. We do respect your opinion, though.
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christine F.
Rating: 4 out of 5
following a purchase from 14/03/2025
I would have preferred to access the explanatory videos without going through the scan, I will try to manage without it. I only did the sample to follow. Best regards
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Isabelle C.
Rating: 4 out of 5
following a purchase from 15/03/2025
Package delivered quickly. Nice wool and explanations to make the Haye cocoon to finish it
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Patricia C.
Rating: 4 out of 5
following a purchase from 12/03/2025
Order received quickly, good match with the photos on the site. However, a small downside regarding the knitting instructions: you have to go through a QR code. 🤔
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Claudia P.
Rating: 3 out of 5
following a purchase from 11/03/2025
Relatively fast delivery to Germany, however, I find the extra delivery costs to the residence too high. Especially since free shipping is advertised. However, this only applies to delivery to a specific location.
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Annie D.
Rating: 4 out of 5
following a purchase from 25/02/2025
Very good. Good follow-up.
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Response from Ma Petite Laine
Hello Annie,
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GHISLAINE H.
Rating: 3 out of 5
following a purchase from 25/02/2025
I bought the kit. "I'm knitting my cocoon" supernatural. I chose the cocoon 2-9 months + hat: 5 balls of yarn. By doubling the yarn, as indicated in the pattern, there is not enough yarn to make the hat. I am disappointed.
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Response from Ma Petite Laine
Hello Ghislaine, I'm sorry! This is the first time we have received this feedback? The sample may have been different? Would you like to receive the missing yarn? Don't hesitate to contact us at: [email protected], we will find a solution!
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Dominique P.
Rating: 4 out of 5
following a purchase from 22/02/2025
The parcel arrived on time and in good condition. Inside, there are the knitting cards, which is great. However, I'm disappointed with the color of the wool, I ordered terracotta and it turned out to be pink. Very pretty pink, but pink nonetheless!
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Response from Ma Petite Laine
Hello Dominique,

Thank you very much for your review and your note! We're delighted to hear that your parcel arrived on time and in good condition, and that you're enjoying the knitting sheets. We have indeed called this color "Terracotta rosé" to avoid any confusion! We are very sorry, exchanges are possible and free of charge.

Yours sincerely
The Ma Petite Laine team
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Linda H.
Rating: 4 out of 5
following a purchase from 03/11/2024
Really good, I followed step by step because I'm a beginner and finally I managed to finish my cocoon impeccably well I'm delighted! Thanks to you girls, you're great!
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Response from Ma Petite Laine
Hello Linda,

Thank you very much for your positive feedback! We're delighted to hear that you were able to follow our instructions and complete your cocoon successfully. Don't hesitate to come back to us if you need help with your next project - we'll always be there to support you!
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Chantal D.
Rating: 4 out of 5
following a purchase from 08/02/2025
Wool difficult to knit in double yarns 3 Different explanations between summary, peek zone and tuto.... Complicated for a beginner
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Response from Ma Petite Laine
Hello Chantal,
Thank you for taking the time to leave us a comment!
We're sorry you found our tuto complicated...The explanations are expressed in different ways in the glance area, to cater for different knitting styles. Some knitters are more accustomed to English abbreviations.... And indeed, we recommend the cocoon for a second or third knitting project :-)
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Sylvia C.
Rating: 4 out of 5
following a purchase from 10/02/2025
Very good product and the wool is of very good quality. However, the explanations provided are really for advanced knitters. Fortunately, the Youtube tutorial is more practical, but not everyone has a smarphone to watch the explanations.
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Response from Ma Petite Laine
Dear Sylvia, thank you very much for your positive feedback on the quality of our wool. We've taken your comments on the explanations into account, and we'll be looking into ways of improving the clarity of our tutorials to make them more accessible to everyone. Don't hesitate to come back to us if you have any other suggestions!
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Céline B.
Rating: 4 out of 5
following a purchase from 29/01/2025
A delight to receive! Everything is so thoughtful! A delight to knit and the tutorials are very enjoyable. Thank you so much 🧶✨
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bénédicte F.
Rating: 3 out of 5
following a purchase from 26/01/2025
A little downside: to accompany this purchase, I received a dozen e-mails in all from the time I placed the order until my opinion. Don't forget that sending e-mails pollutes and consumes a lot of energy. Too bad
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Response from Ma Petite Laine
Dear Bénédicte, thank you for your constructive feedback. We appreciate your concern about the environmental impact of emails and will consider reducing the frequency of our communications to minimize this footprint. Your opinion helps us to improve our service, and we look forward to satisfying you fully on your next visit to "Ma Petite Laine". See you soon! Agathe and Olivia
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yvette M.
Rating: 1 out of 5
following a purchase from 04/11/2024
Hello Too bad you can't put 0 stars. Lousy sales service. I had lost the cocoon pattern. Despite my purchases of "around" 300€ from your company, I was told that to get a new copy I had to send a stamped envelope. The height of pettiness, when everything else is very expensive with you. You're really taking advantage of the fact that when it comes to babies, people are prepared to spend anything.
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Response from Ma Petite Laine
Hi Yvette, we're sorry you're disappointed, we explained to you that we don't send the pattern back by email for company legal reasons, and that we could add it to an order for you.
When you lose a phildar or other catalog, I doubt it will be sent back to you free of charge...sorry for your disappointment, but please know that we do our utmost to ensure our customers' satisfaction....
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isabelle G.
Rating: 4 out of 5
following a purchase from 02/01/2025
Beautifully presented package; despite the explanatory video and pattern, a few questions remain as to the knitting...
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