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I
Rating: 4 out of 5
Simple order fast delivery The explanations via video are less accessible to me but I adapt. Thank you
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Customer reviews of Ma Petite Laine
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 1 929 published reviews
Summary of reviews
Ma Petite Laine consistently delivers fast, reliable service with swift delivery and careful packaging, plus clear, practical pattern explanations and QR code support that enhance the knitting experience. Customers repeatedly praise the wool for its softness and pleasant feel, along with beautiful colors and comfort for projects like cocoon, hats, slippers, and baby gifts. The store demonstrates strong product quality and user-friendly resources, including helpful emails, responsive support, and cohesive patterns that align with descriptions, even as some praise notes minor differences between video and paper instructions. Overall, customers highlight speedy delivery, reliable product quality, and useful, well-presented knitting guidance.
Reviews 3 and 4 stars
Reset filtersJ
Rating: 4 out of 5
It's a shame there are knots on the knitting yarn, curious idea to knit two threads together rather than a thicker one. For efficiency, I don't know yet, I gave it as a gift at the beginning of the week, I have no feedback.
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P
Rating: 3 out of 5
No noticeable change. The sales promise is not really respected
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Response from Ma Petite Laine
Hello Pierre-Marie,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience with "Ma Petite Laine" did not meet your expectations. Your feedback is valuable and helps us improve. Please do not hesitate to share your suggestions so that we can better meet your expectations in the future.
Best regards,
The Ma Petite Laine team
Thank you for taking the time to share your feedback. We are sorry to hear that your experience with "Ma Petite Laine" did not meet your expectations. Your feedback is valuable and helps us improve. Please do not hesitate to share your suggestions so that we can better meet your expectations in the future.
Best regards,
The Ma Petite Laine team
N
Rating: 4 out of 5
I have been knitting for a very long time, but I find the explanations a bit lacking. I am not in favor of video descriptions.
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J
Rating: 3 out of 5
Email sent to request more details about the security of the cocoon. Quick and qualitative response. I ordered the cocoon following this email, the package was sent very quickly, well packaged. The cocoon seems to be of good quality, pleasant cotton to the touch. We have tried it several times with our 7-week-old daughter to stop the swaddling sleeping bag, it has never worked. She is not contained enough at the elbows and struggles to remove them, which she does very easily. Honestly, I would have loved for it to work because the concept is nice and the cocoon seems very pleasant for little ones but unfortunately that was not the case...
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V
Rating: 4 out of 5
My order arrived very well. It was a gift, I can't give you feedback at the moment.
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S
Rating: 4 out of 5
Good quality wool except for the knots in the middle of the skeins of wool
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D
Rating: 4 out of 5
Very pleasant wool to the touch and to knit. I am starting to knit the hat and the booties.
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S
Rating: 4 out of 5
+ good quality wool, easy to knit, fast shipping and very practical tutorial. - Different bath balls and knots in the balls
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N
Rating: 4 out of 5
I am very satisfied I have not finished it yet Well done for this discovery
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D
Rating: 4 out of 5
The wool is very beautiful. However, the tutorial for making the cocoon is really not clear, it's a shame!
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F
Rating: 4 out of 5
I fell in love with the cocoon at a creation and know-how fair. Since then, I give it as a gift at every opportunity
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A
Rating: 3 out of 5
I took to do it, but I thought that for the price there would be needles included. I did what I could, and I managed to make 2... the instructions are light. However, quality wool.
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I
Rating: 3 out of 5
So far not convinced, arms come out at the top, no cocooning effect. Very very long to dry (almost 5 days)
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T
Rating: 3 out of 5
Beautiful product but not really the expected effect on our baby's sleep. Not easy to put on either, I find.
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M
Rating: 4 out of 5
Navigation on the site top, fast delivery, just my baby didn't like being inside but I think it's still a good product after all, in any case very qualitative, well heavy well thick.
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O
Rating: 3 out of 5
Very good quality! However, I do not understand why the price changed immediately after my order on the site... I therefore paid more for a made cocoon and the price on the site strangely changed a little while later (cheaper)
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Response from Ma Petite Laine
Dear Oceane, thank you for your feedback and we are pleased to learn that you appreciate the quality of our products. Regarding the price variation, we sincerely do not understand your comment, as our prices have not changed.... Your opinion is valuable and we strive to continuously improve our transparency and our service.
C
Rating: 4 out of 5
Pretty wool but not started yet
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V
Rating: 3 out of 5
I find that the explanatory sheets are too confusing. The information is scattered, which requires looking in all the blocks to find them. I saw the documents for the newborn size, which was ordered by a friend and for my model which is a bit clearer but can still be improved. Otherwise, the wool is perfect as well as the model. I specify that we are not beginners in knitting. Hoping this can help you. Best regards
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P
Rating: 4 out of 5
out of stock for the initial color without specifying the delay
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L
Rating: 3 out of 5
Very nice little cocoon, very pleasant material and very beautiful color but unfortunately, it did not have the desired effect on my baby. He is now 3 months old, maybe you need to start putting him in the cocoon from birth to get him used to it, I don't know.
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C
Rating: 3 out of 5
Sorry for this negative review but frankly it's not a small detail: the package is impeccable, all the material (of quality) is inside, only here it is, the color received is not at all the one ordered... brown instead of yellow, the difference is not slight. As for the return policy, it completely put me off. Filling out a form (on a computer because from such a mobile, help) sending it by email, waiting for the response and therefore the return slip, which must be printed, repackaging the parcel, in short... everything seems to be of good quality but a cocoon for your baby, we don't do that every day and given the price I expected a minimum of attention to my order. I will still do it but not with the same enthusiasm.
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Response from Ma Petite Laine
Hello Claire, it is indeed not normal, if you did not receive the right color, you just need to return the package, I will send you the return label by email if you wish, and we will send you another package? Could you please confirm your agreement by email at [email protected]?
C
Rating: 3 out of 5
Quality and color are top-notch, unfortunately do not rely on the size which does not correspond. Small baby of 3 months (57cm) and the newborn cocoon is way too small to properly secure the arms. I am a bit disappointed
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Response from Ma Petite Laine
Hello Clémence,
Thank you for your feedback and we are pleased to hear that you appreciate the quality and colors of our products. We take your comments regarding sizes very seriously, did you correctly select size 2? Your satisfaction is our priority, and we hope you will find a product that will perfectly suit your little treasure.
Thank you for your feedback and we are pleased to hear that you appreciate the quality and colors of our products. We take your comments regarding sizes very seriously, did you correctly select size 2? Your satisfaction is our priority, and we hope you will find a product that will perfectly suit your little treasure.
D
Rating: 3 out of 5
The product is nice but a bit expensive and unfortunately has not changed our daughter's nights at all
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L
Rating: 3 out of 5
I am writing to you but you are not responding. Too bad. Happy with the purchased items.
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Response from Ma Petite Laine
Hello Laurence, we thank you for your feedback and are pleased to hear that you are satisfied with the purchased items. We apologize for the delay in response and take your comment into account to improve our customer service. Please do not hesitate to contact us again, we are here to listen to you and respond to messages at [email protected] within 48 hours,
Have a nice day
Olivia
Have a nice day
Olivia
A
Rating: 3 out of 5
I give 3 stars for the quality of the product. But the promise of faster falling asleep does not work for us and our baby. Good quality product nonetheless.
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C
Rating: 3 out of 5
I can't quite manage to use circular needles for decreases. It's too tight and poorly indicated in the tutorial, especially for the hat. I am a beginner. It might be too difficult for my level.
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S
Rating: 4 out of 5
Very pleasant to knit, congratulations on this superb idea.
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G
Rating: 4 out of 5
Complicated and poorly readable explanations on color paper.
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V
Rating: 3 out of 5
It's really a shame that the balls of yarn are not in a single thread. I found several knots per ball... So necessarily disappointed which only explains the 3 stars
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Response from Ma Petite Laine
Hello Valérie,
Thank you for your feedback regarding the balls of yarn. We are sorry to hear that you encountered knots, and we take your comments very seriously in order to improve the quality of our products. Unfortunately, with natural yarns and large gauges, this can happen... Animal and natural fibers are shorter than synthetic fibers, however we ensure that there are as few knots as possible...
See you soon, I hope, on Ma Petite Laine!
Thank you for your feedback regarding the balls of yarn. We are sorry to hear that you encountered knots, and we take your comments very seriously in order to improve the quality of our products. Unfortunately, with natural yarns and large gauges, this can happen... Animal and natural fibers are shorter than synthetic fibers, however we ensure that there are as few knots as possible...
See you soon, I hope, on Ma Petite Laine!
G
Rating: 4 out of 5
R.A.S.
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V
Rating: 4 out of 5
I found the model and the material very suitable. The wool is very pleasant to knit, however I am disappointed with the ball winding, there can be several knots in the same ball and sometimes over a very short distance. I find that a shame...
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F
Rating: 4 out of 5
Package arrived well. I regret that the knitting boss is drowned in the quite numerous information. For a beginner, it's not that simple... You have to search on YouTube and the Chinese waitress's assembly is discouraging. I hope I will make it to the end without any problems.
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C
Rating: 3 out of 5
I had ordered a complete kit including the wool and the pattern for the cocoon and the hat. I have not received the hat pattern (newborn) and am still waiting for it. Everything else is fine.
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Response from Ma Petite Laine
Dear Corinne, we thank you for your feedback and are sorry to hear that you have not received the hat pattern. This was an oversight by our preparer and we apologize for it...
We will immediately check your order and send you the missing document.
For any customer service requests, we generally respond quickly when contacted at [email protected]
Your satisfaction is our priority, and we hope you will enjoy the rest of your kit.
See you soon on mapetitelaine.com
Olivia
We will immediately check your order and send you the missing document.
For any customer service requests, we generally respond quickly when contacted at [email protected]
Your satisfaction is our priority, and we hope you will enjoy the rest of your kit.
See you soon on mapetitelaine.com
Olivia
N
Rating: 4 out of 5
Superb cover, very nice quality, too bad the purchased box arrived damaged
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L
Rating: 3 out of 5
The premium cocoon did not suit my grandson although I had ordered the right size (0-6 months). At one month he completely got his arms out. He could not stand being tight in this cocoon and preferred the sleeping bag. This merino wool cocoon is of good quality but the price is too high (105 euros)
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Response from Ma Petite Laine
Dear Laetitia,
Thank you for taking the time to share your experience with our premium cocoon. We are glad that you appreciated the quality of the merino wool, but we are sorry to hear that it did not suit your grandson.
Regarding the price, it consists of the material (300g of pure merino wool), French manufacturing, our charges paid in France, VAT, and our small salaries...
We strive to offer less expensive cocoons (the cozy cocoon, the clever cocoon) without compromising our values: manufacturing in France and quality.
Your feedback is valuable, and we take your comments regarding size and comfort into account. We strive to improve our products and provide the best possible experience.
Please feel free to contact us for any questions or assistance needed.
Best regards,
The Ma Petite Laine team
Thank you for taking the time to share your experience with our premium cocoon. We are glad that you appreciated the quality of the merino wool, but we are sorry to hear that it did not suit your grandson.
Regarding the price, it consists of the material (300g of pure merino wool), French manufacturing, our charges paid in France, VAT, and our small salaries...
We strive to offer less expensive cocoons (the cozy cocoon, the clever cocoon) without compromising our values: manufacturing in France and quality.
Your feedback is valuable, and we take your comments regarding size and comfort into account. We strive to improve our products and provide the best possible experience.
Please feel free to contact us for any questions or assistance needed.
Best regards,
The Ma Petite Laine team
F
Rating: 3 out of 5
Very good product overall but the leather label is already unstitched after a week of use. For this price, I find that a bit disappointing
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E
Rating: 4 out of 5
Excellent quality product, very fast and efficient shipping. The only downside is the chosen courier, as there are always problems with GLS in Portugal; I suggest using a different courier
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V
Rating: 4 out of 5
I didn't dare to go through with the process to view the step-by-step help video. I wasn't sure about the site.
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