Customer reviews of Ma Petite Laine

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 1 929 published reviews

Summary of reviews

Ma Petite Laine consistently delivers fast, reliable service with swift delivery and careful packaging, plus clear, practical pattern explanations and QR code support that enhance the knitting experience. Customers repeatedly praise the wool for its softness and pleasant feel, along with beautiful colors and comfort for projects like cocoon, hats, slippers, and baby gifts. The store demonstrates strong product quality and user-friendly resources, including helpful emails, responsive support, and cohesive patterns that align with descriptions, even as some praise notes minor differences between video and paper instructions. Overall, customers highlight speedy delivery, reliable product quality, and useful, well-presented knitting guidance.

Reviews 3 and 4 stars

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Bénédicte F.
Rating: 3 out of 5
following a purchase from 26/01/2025
A little downside: to accompany this purchase, I received a dozen e-mails in all from the time I placed the order until my opinion. Don't forget that sending e-mails pollutes and consumes a lot of energy. Too bad
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Response from Ma Petite Laine
Dear Bénédicte, thank you for your constructive feedback. We appreciate your concern about the environmental impact of emails and will consider reducing the frequency of our communications to minimize this footprint. Your opinion helps us to improve our service, and we look forward to satisfying you fully on your next visit to "Ma Petite Laine". See you soon! Agathe and Olivia
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Isabelle G.
Rating: 4 out of 5
following a purchase from 02/01/2025
Beautifully presented package; despite the explanatory video and pattern, a few questions remain as to the knitting...
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Claire J.
Rating: 4 out of 5
following a purchase from 10/01/2025
Very good materials (wool, needle). I liked the fabric bag, markers and sewing needle. Explanatory videos very good
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Patricia D.
Rating: 4 out of 5
following a purchase from 04/12/2024
Beautiful wool and pleasant to knit. I regret that there is no longer a band around the ball.
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Claudette C.
Rating: 4 out of 5
following a purchase from 06/12/2024
I appreciated the speed and efficiency with which the order was processed. The quality of the product was good.
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Corinne J.
Rating: 4 out of 5
following a purchase from 31/08/2024
The explanations are clear, I just asked for the model of the twists shown on the networks and it was refused...too bad about this lack of sharing.
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Raphaelle G.
Rating: 3 out of 5
following a purchase from 27/10/2024
Mesh too loose .
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Jacqueline L.
Rating: 4 out of 5
following a purchase from 05/10/2024
I made the cocoon, which is very good for newborns, but don't use it at night because the baby puts itself in the fetal position and slips to the bottom. Soothes the baby, who feels safe right away, and is very comfortable to hold. I really recommend
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Marie-Sabine G.
Rating: 4 out of 5
following a purchase from 05/08/2024
Very good site.
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Isabelle D.
Rating: 4 out of 5
following a purchase from 11/08/2024
Recommended for infants. Be careful when washing. Takes a long time to dry.
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