Customer reviews of Ma Petite Laine

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 1 929 published reviews
5 1 769 92% 4 86 4% 3 44 2% 2 20 1% 1 10 1%

Summary of reviews

Ma Petite Laine consistently delivers fast, reliable service with swift delivery and careful packaging, plus clear, practical pattern explanations and QR code support that enhance the knitting experience. Customers repeatedly praise the wool for its softness and pleasant feel, along with beautiful colors and comfort for projects like cocoon, hats, slippers, and baby gifts. The store demonstrates strong product quality and user-friendly resources, including helpful emails, responsive support, and cohesive patterns that align with descriptions, even as some praise notes minor differences between video and paper instructions. Overall, customers highlight speedy delivery, reliable product quality, and useful, well-presented knitting guidance.

3 star reviews

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C
Claudia P.
Rating: 3 out of 5
following a purchase from 11/03/2025
Relatively fast delivery to Germany, however, I find the extra delivery costs to the residence too high. Especially since free shipping is advertised. However, this only applies to delivery to a specific location.
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Ghislaine H.
Rating: 3 out of 5
following a purchase from 25/02/2025
I bought the kit. "I'm knitting my cocoon" supernatural. I chose the cocoon 2-9 months + hat: 5 balls of yarn. By doubling the yarn, as indicated in the pattern, there is not enough yarn to make the hat. I am disappointed.
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Response from Ma Petite Laine
Hello Ghislaine, I'm sorry! This is the first time we have received this feedback? The sample may have been different? Would you like to receive the missing yarn? Don't hesitate to contact us at: [email protected], we will find a solution!
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Bénédicte F.
Rating: 3 out of 5
following a purchase from 26/01/2025
A little downside: to accompany this purchase, I received a dozen e-mails in all from the time I placed the order until my opinion. Don't forget that sending e-mails pollutes and consumes a lot of energy. Too bad
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Response from Ma Petite Laine
Dear Bénédicte, thank you for your constructive feedback. We appreciate your concern about the environmental impact of emails and will consider reducing the frequency of our communications to minimize this footprint. Your opinion helps us to improve our service, and we look forward to satisfying you fully on your next visit to "Ma Petite Laine". See you soon! Agathe and Olivia
R
Raphaelle G.
Rating: 3 out of 5
following a purchase from 27/10/2024
Mesh too loose .
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