Customer reviews of Magic VTC affilié à Garance TAXI

9,9 /10

Based on 1 065 published reviews

5 1 044 98% 4 4 0% 3 2 0% 2 1 0% 1 14 1%

Summary of reviews

Magic VTC Taxis consistently delivers on-time pickups and arrivals, with clean, well-kept cars and courteous, professional drivers who help with luggage and share useful local information. Communication is clear and proactive, including confirmations, reminders, and timely responses from the office, making the booking and journey smooth from start to finish. Customers repeatedly note reliable service, competitive pricing, and a comfortable, safe transfer experience for airport trips and short trips alike. The overall impression is one of dependable, friendly, and efficient transport with high customer satisfaction.

Reviews 2 and 3 stars

Reset filters

Alizee S.

Published on 20/05/2022 à 09h39

Bof

Translated reviews

F A

Published on 20/01/2022 à 13h30

Bof

Translated reviews

Elea B.

Published on 26/12/2019 à 10h41

We had booked this VTC for a trip from Lyon to Val d'Isere and found the fare to be good. However, from the start we found it strange that we were asked for a bank loan of 290e when booking the journey, but the driver reassured us by texting. We had booked the taxi for midday as we had to be in Val d'Isere before 5pm and the evening before our departure, he announced that he could not come before 2pm even though he had signed a contract at the time of the deposit of 290e...so we waited for two hours at the Gare de Lyon and met the driver at 2:15pm. After a hectic journey with some speeding, the driver asks us to pay a second time 290e although we ask him to take our deposit. He assures us that the deposit will be refunded as soon as possible, but a few days later he takes 66e from us. Fortunately, after discussing with the customer service, we were able to come to an agreement and settle our dispute in good terms.

Translated reviews

Response from Magic VTC affilié à Garance TAXI

Thanks to you! Do not hesitate to use our services again, the taxi ride to Lyon airport from 35e. Package for ski resort and other cities: Geneva, Courchevel, Megeve, Val Thorens