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A
Rating: 4 out of 5
clear site
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Customer reviews of MAJ-IMPORT.COM
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 2 505 published reviews
Summary of reviews
The store consistently delivers fast and careful shipping, with many responses noting quick delivery times, fast shipping, and items arriving in accordance with the description. Customers highlight reliable and well-packaged products, with clear site information and easy-to-use ordering processes that support confident purchases and satisfactory results. The service stands out for professionalism and responsiveness, including prompt handling of issues and supportive customer care that resolves problems efficiently. Overall, reliable order tracking, wide selection, and strong value are repeatedly mentioned as strengths.
Reviews 1, 2, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Shipping costs a bit expensive. Code blache8 does not work. Not possible to deliver to a relay point in Belgium. On the other hand, very fast delivery. Item very difficult to find elsewhere. Good service...
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A
Rating: 4 out of 5
On-time delivery.
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A
Rating: 3 out of 5
Expensive shipping to Belgium. More expensive than Straitflex Original at Leroy-Merlin. And last but not least, the Straitflex Mid-flex 300 was already open and the tape looked torn (I didn't check the length of the roll but it's suspicious). All in all, I'm satisfied, given how hard it is to find these products in the shops...
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A
Rating: 4 out of 5
Fine
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A
Rating: 4 out of 5
Very good site for plasterboard jointers. the service is very reactive, ordered on Saturday and the parcel arrived on Tuesday morning... almost a record for an internet order. too bad the parcel arrived a little damaged, just a knock on the suitcase. otherwise the stuff is great!!!!
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A
Rating: 3 out of 5
average ya mieux ya pire, je n'apprécie pas les frais d'envoi de 10€ c'est tres cher
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Rating: 4 out of 5
r a s
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A
Rating: 4 out of 5
Lightweight good grip a little soft
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A
Rating: 4 out of 5
On-time delivery and good sales advice
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A
Rating: 4 out of 5
Good quality materials.
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A
Rating: 4 out of 5
The site is very good but I think more articles should be proposed.
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Rating: 4 out of 5
good for the delivery but I didn't receive the tee shirt as a gift cordially didier chender
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Response from MAJ-IMPORT.COM
Hello, you have to click on choose your t-shirt. We'll send it to you.
A
Rating: 4 out of 5
lots of choice at first glance, but some products unfortunately unavailable
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Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
Product delivery nothing to say.
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Rating: 3 out of 5
The question is not how I would describe the site because I haven't spent enough time studying it, but what bothers me is that I would like to make other purchases but you don't take your customers' requests seriously. I asked you for full documentation on the syringe kit, why didn't I receive it? Or why hasn't a sales representative contacted me?
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A
Rating: 4 out of 5
The website could do with some work. It's impractical and doesn't give the impression of professionalism, whereas the company's quality of service and responsiveness to order processing is top-notch! it's a shame...
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A
Rating: 3 out of 5
A little expensive
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A
Rating: 4 out of 5
Fast delivery, efficient after-sales service
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A
Rating: 2 out of 5
The products are good. The Nantes distribution platform is totally disorganized. You have to travel to get the products. 2 other customers present had the same type of problems without being able to obtain their products. It's time to consider another competent carrier. If... There is one.
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Response from MAJ-IMPORT.COM
Hello we are sorry for the inconvenience, DPD makes for us 99.5% of good deliveries.
A
Rating: 4 out of 5
Compliant
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A
Rating: 4 out of 5
no problem
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A
Rating: 4 out of 5
Everything's perfect except the €10 shipping cost for a roll of tape! Group your orders...
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Rating: 4 out of 5
Small problem with a link to place an order but resolved following a phone call. Contactable and attentive staff.
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A
Rating: 4 out of 5
Well done
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A
Rating: 3 out of 5
Received promptly but missing 1 applicator 7 cm
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Rating: 4 out of 5
easy to understand
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A
Rating: 3 out of 5
fast and efficient
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A
Rating: 3 out of 5
I am satisfied with the site, however I had ordered new equipment and one item in my order was not in good condition!!!!
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A
Rating: 4 out of 5
Like a serious, fast site
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Rating: 4 out of 5
this site contains everything we need in grouting tools
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Rating: 4 out of 5
Very good quality
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Rating: 4 out of 5
PRODUCT CONFORMS TO ORDER
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Rating: 3 out of 5
Product conforms to order. Very cordial telephone contact (and later by e-mail). Unfortunately, the delivery company was not up to scratch.
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Rating: 4 out of 5
No problem at all
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Rating: 4 out of 5
Very good product, but problem with delivery. Still waiting for delivery.
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Rating: 4 out of 5
In spite of a preparation error, great reactivity, while being closed for annual vacations.bravo!!!!
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A
Rating: 4 out of 5
The time between order and delivery is correct.
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A
Rating: 3 out of 5
I received the item I ordered, but not in new condition. It had obviously already been used, with traces of plaster everywhere, scratches inside and no original packaging. Instead, there's a layer of dust and the color has faded. When you pay a high price, you're entitled to expect a flawless product, not a second-hand item that's been on your shelves for X amount of time. It's a shame, because you sell good tools, such as the coating knife, which met my expectations. Despite everything, the product works, but a small commercial gesture would be the least I could do. Thank you for giving me a concrete answer.
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