Customer reviews of MAJ-IMPORT.COM

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 2 467 published reviews
5 2 191 89% 4 202 8% 3 44 2% 2 21 1% 1 9 0%

Summary of reviews

The online store MAJ-IMPORT.COM is highly praised for its fast delivery, with many customers noting packages arriving within 24 to 48 hours. This efficiency contributes to a reliable shopping experience, where customers feel confident in placing their orders. The products offered are frequently described as compliant and of excellent quality, with specific mentions of high-performing tools that enhance work efficiency. Additionally, there is strong commendation for the customer service, characterized by professionalism and responsiveness, ensuring that any issues are handled effectively.

Reviews 1, 2, 3 and 4 stars

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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/10/2017
On-time delivery.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 03/10/2017
Expensive shipping to Belgium. More expensive than Straitflex Original at Leroy-Merlin. And last but not least, the Straitflex Mid-flex 300 was already open and the tape looked torn (I didn't check the length of the roll but it's suspicious). All in all, I'm satisfied, given how hard it is to find these products in the shops...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/09/2017
Fine
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/09/2017
Very good site for plasterboard jointers. the service is very reactive, ordered on Saturday and the parcel arrived on Tuesday morning... almost a record for an internet order. too bad the parcel arrived a little damaged, just a knock on the suitcase. otherwise the stuff is great!!!!
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 14/08/2017
average ya mieux ya pire, je n'apprécie pas les frais d'envoi de 10€ c'est tres cher
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/08/2017
r a s
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/07/2017
Lightweight good grip a little soft
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/07/2017
On-time delivery and good sales advice
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/07/2017
Good quality materials.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/06/2017
The site is very good but I think more articles should be proposed.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/06/2017
good for the delivery but I didn't receive the tee shirt as a gift cordially didier chender
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Response from MAJ-IMPORT.COM
Hello, you have to click on choose your t-shirt. We'll send it to you.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/05/2017
lots of choice at first glance, but some products unfortunately unavailable
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/04/2017
Very good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/04/2017
Product delivery nothing to say.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 05/04/2017
The question is not how I would describe the site because I haven't spent enough time studying it, but what bothers me is that I would like to make other purchases but you don't take your customers' requests seriously. I asked you for full documentation on the syringe kit, why didn't I receive it? Or why hasn't a sales representative contacted me?
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/04/2017
The website could do with some work. It's impractical and doesn't give the impression of professionalism, whereas the company's quality of service and responsiveness to order processing is top-notch! it's a shame...
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 22/03/2017
A little expensive
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/03/2017
Fast delivery, efficient after-sales service
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 17/02/2017
The products are good. The Nantes distribution platform is totally disorganized. You have to travel to get the products. 2 other customers present had the same type of problems without being able to obtain their products. It's time to consider another competent carrier. If... There is one.
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Response from MAJ-IMPORT.COM
Hello we are sorry for the inconvenience, DPD makes for us 99.5% of good deliveries.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/02/2017
Compliant
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/01/2017
no problem
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/01/2017
Everything's perfect except the €10 shipping cost for a roll of tape! Group your orders...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/01/2017
Small problem with a link to place an order but resolved following a phone call. Contactable and attentive staff.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/12/2016
Well done
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 07/12/2016
Received promptly but missing 1 applicator 7 cm
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/11/2016
easy to understand
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 28/11/2016
fast and efficient
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 21/11/2016
I am satisfied with the site, however I had ordered new equipment and one item in my order was not in good condition!!!!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/11/2016
Like a serious, fast site
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/11/2016
this site contains everything we need in grouting tools
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/10/2016
Very good quality
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/09/2016
PRODUCT CONFORMS TO ORDER
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 29/08/2016
Product conforms to order. Very cordial telephone contact (and later by e-mail). Unfortunately, the delivery company was not up to scratch.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/07/2016
No problem at all
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/07/2016
Very good product, but problem with delivery. Still waiting for delivery.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/07/2016
In spite of a preparation error, great reactivity, while being closed for annual vacations.bravo!!!!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/07/2016
The time between order and delivery is correct.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 31/05/2016
I received the item I ordered, but not in new condition. It had obviously already been used, with traces of plaster everywhere, scratches inside and no original packaging. Instead, there's a layer of dust and the color has faded. When you pay a high price, you're entitled to expect a flawless product, not a second-hand item that's been on your shelves for X amount of time. It's a shame, because you sell good tools, such as the coating knife, which met my expectations. Despite everything, the product works, but a small commercial gesture would be the least I could do. Thank you for giving me a concrete answer.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/06/2016
received quickly corresponds to my order
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 31/05/2016
Your deliveryman (pdp) is not serious for a delivery planned on Friday (building site planned on the weekend) actual delivery on Tuesday... no escuse impossible to be compensated. Moreover delivery without any information on the schedule of delivery. Information about delivery on Monday, no delivery on that day and no information. Execrable service. If you continue to use this carrier (9€90) for such a rotten delivery seems exessive to me I will no longer buy from you. It's a pity because the equipment left your premises on time and is true to the order.
Sincerely
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