Customer reviews of MAJ-IMPORT.COM

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 2 467 published reviews

Summary of reviews

The online store MAJ-IMPORT.COM is highly praised for its fast delivery, with many customers noting packages arriving within 24 to 48 hours. This efficiency contributes to a reliable shopping experience, where customers feel confident in placing their orders. The products offered are frequently described as compliant and of excellent quality, with specific mentions of high-performing tools that enhance work efficiency. Additionally, there is strong commendation for the customer service, characterized by professionalism and responsiveness, ensuring that any issues are handled effectively.

Reviews 1, 2 and 3 stars

Reset filters
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 13/11/2019
Quick delivery
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 11/11/2019
Well-made glue box, but very cheap hinges and lack of insulation in the package.
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 23/10/2019
Nothing to say about MAJ IMPORT, it's very professional. Only downside, and it's a big one.... the delivery service provided by DPD is lamentable.... a word of advice: when you choose delivery, opt for something other than DPD... they're really incapable... a disgrace....
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 24/09/2019
I'm glad to find these products with you, but I find the shipping costs far too high, especially compared to your competitors.
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 31/07/2019
There are some defects that prevent good work with the taper, but in general well designed, and I even say that it works better than the Columbia, in any case, plaster flow adjustment levels.
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 08/07/2019
Fast service. A few computer problems, but nothing to worry about. It's a shame that shipping costs dropped by €5 just after I placed my order...
Translated reviews
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 20/06/2019
Hello, I should have received my order on Friday, but it's Tuesday and there's still nothing, especially no contact to arrange delivery !!!!, thank you.
Translated reviews
Response from MAJ-IMPORT.COM
Mr bonjour You have modified by sms the delivery date The parcel has been waiting for you at your dpd agency for 5 days 1/5 so you note the deliverer You alone manage your delivery date
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 15/05/2019
.......
Translated reviews
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 08/05/2019
Order arrived quickly Very well packaged.
I give two stars for the price of transport which is exorbitant for such a small parcel in world relay.
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 10/04/2019
Excessive shipping costs
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 18/02/2019
Terrible delivery with DPD.
Each time I order, I explain to Majimport that there are recurring problems with DPD. You don't listen to your customers. Too bad.
I realized that the technical strips were on sale in DIY stores. So I know what to do next time.
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 26/12/2018
well
Translated reviews
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 29/11/2018
Shitty delivery boy
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 10/11/2018
It is my first order I paid in three times by check because above 1500 eur not possible by card so delai increase.dommage. Te carrier never sent sms to mark the appointment. Coup de chance there were people at home for a package at 2300 eur is average.
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 25/11/2017
It's not bad but update what you have more like support. Not cool
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 14/11/2017
Terrible sales service. XXL size T-shirt in the parcel... should I use it as a nightdress or as a rag? Otherwise speed of shipment ok, packaging not great, some are with box other loose without box, given the price of the product ....
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 03/10/2017
Expensive shipping to Belgium. More expensive than Straitflex Original at Leroy-Merlin. And last but not least, the Straitflex Mid-flex 300 was already open and the tape looked torn (I didn't check the length of the roll but it's suspicious). All in all, I'm satisfied, given how hard it is to find these products in the shops...
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 14/08/2017
average ya mieux ya pire, je n'apprécie pas les frais d'envoi de 10€ c'est tres cher
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 05/04/2017
The question is not how I would describe the site because I haven't spent enough time studying it, but what bothers me is that I would like to make other purchases but you don't take your customers' requests seriously. I asked you for full documentation on the syringe kit, why didn't I receive it? Or why hasn't a sales representative contacted me?
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 22/03/2017
A little expensive
Translated reviews
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 17/02/2017
The products are good. The Nantes distribution platform is totally disorganized. You have to travel to get the products. 2 other customers present had the same type of problems without being able to obtain their products. It's time to consider another competent carrier. If... There is one.
Translated reviews
Response from MAJ-IMPORT.COM
Hello we are sorry for the inconvenience, DPD makes for us 99.5% of good deliveries.
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 07/12/2016
Received promptly but missing 1 applicator 7 cm
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 28/11/2016
fast and efficient
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 21/11/2016
I am satisfied with the site, however I had ordered new equipment and one item in my order was not in good condition!!!!
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 29/08/2016
Product conforms to order. Very cordial telephone contact (and later by e-mail). Unfortunately, the delivery company was not up to scratch.
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 31/05/2016
I received the item I ordered, but not in new condition. It had obviously already been used, with traces of plaster everywhere, scratches inside and no original packaging. Instead, there's a layer of dust and the color has faded. When you pay a high price, you're entitled to expect a flawless product, not a second-hand item that's been on your shelves for X amount of time. It's a shame, because you sell good tools, such as the coating knife, which met my expectations. Despite everything, the product works, but a small commercial gesture would be the least I could do. Thank you for giving me a concrete answer.
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 31/05/2016
Your deliveryman (pdp) is not serious for a delivery planned on Friday (building site planned on the weekend) actual delivery on Tuesday... no escuse impossible to be compensated. Moreover delivery without any information on the schedule of delivery. Information about delivery on Monday, no delivery on that day and no information. Execrable service. If you continue to use this carrier (9€90) for such a rotten delivery seems exessive to me I will no longer buy from you. It's a pity because the equipment left your premises on time and is true to the order.
Sincerely
Translated reviews
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 30/05/2016
See......pompe
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 12/04/2016
Why accept PAYPAL and ask customers not to use this payment method?
Shipping costs are exorbitant for Belgium. 45euros!!! I order a lot from "Racetools" and whether I order a box of screws or 30kg of gear, 18.65e for the same address.
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 17/03/2016
Good site but don't offer tee shirts if you don't deliver them cdt
Translated reviews
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 16/03/2016
Tools bought 109 euros and that does not work I called the sav and they said to me that it does not advise this site
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 14/03/2015
Average opinion because the order was incomplete, but in the end everything went well. They were very reactive.
Translated reviews
A
Acheteur vérifié
Rating: 2 out of 5
following a purchase from 20/01/2014
unclear
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 29/09/2014
The order processing, the website, the shipping speed, the choice and the prices are very satisfactory. However... I was told that my order would be shipped a week after I received it... Too bad. Online tracking needs to be improved. That won't stop me from going back!
Translated reviews