Reviews Maman et Bébé Nature : Discover customer reviews from mamanetbebenature.fr (Page 11)

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Virginie L.

Published on 29/09/2022 à 15h43 following a purchase from 19/09/2022

As described on the website. Very practical and easy to use. Fast delivery.

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Roy M.

Published on 23/09/2022 à 15h30 following a purchase from 13/09/2022

Fast shipping, parcel well packaged. The products have lovely colors and are good quality.

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Nora B.

Published on 20/09/2022 à 14h21 following a purchase from 09/09/2022

Disappointed that I paid for home delivery when my parcel was delivered to a pickup point. Also, the diapers cannot be used for children weighing 3 kg; they are too big, even with the size-reducing snaps. Otherwise, very good quality and fairly clear instructions for use.

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Didier R.

Published on 18/09/2022 à 12h48 following a purchase from 07/09/2022

Excellent product, fast delivery

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Response from Maman et Bébé Nature Published on 22/09/2022

Thank you for your feedback; it really means a lot to us!

J

Johanna M.

Published on 11/09/2022 à 22h19 following a purchase from 24/08/2022

Nothing to complain about: the order was exactly as expected and delivery times were met. I highly recommend it!

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Response from Maman et Bébé Nature Published on 12/09/2022

Thank you for your feedback; it really means a lot to us ))

B

Bonnet J.

Published on 08/09/2022 à 14h39 following a purchase from 29/08/2022

I am very satisfied with the product, even though the washable cotton liners tend to slip around in the diaper because of their simple rectangular shape. However, I am very unhappy with the delivery service selected by the brand. Delivery was really too expensive (half the price of the product...) and it was sent to a pickup point, too, despite being a very small parcel.

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Audrey M.

Published on 29/08/2022 à 20h28 following a purchase from 14/08/2022

Well-designed website, fast delivery

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Response from Maman et Bébé Nature Published on 01/09/2022

Thank you very much for your feedback!

V

Vanhack J.

Published on 29/08/2022 à 19h55 following a purchase from 16/08/2022

After contacting Maman Bébé about a parcel that hadn't been delivered, the company sent me a replacement product very quickly. The person I spoke to on the phone was very pleasant. There were no problems with this new shipment.

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Response from Maman et Bébé Nature Published on 02/10/2022

Thank you for your feedback about our service! Indeed, postal services occasionally run into problems. As soon as we are informed, we do everything we can to ensure your order reaches you as quickly as possible.

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Laura V.

Published on 28/08/2022 à 10h34 following a purchase from 17/08/2022

Very good and fast delivery. The TE2 diapers and microfiber inserts are great! Disappointed with the 4-layer bamboo and microfiber inserts, which fall apart after 6-7 months of use.

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Response from Maman et Bébé Nature Published on 02/10/2022

Thank you for your feedback on our products. Regarding your inserts, it is not normal for them to fall apart after 6 months of use. Something may be wrong with your care routine. Inserts that fall apart are often not rinsed after changing the baby. The ammonia in urine, if it is not rinsed off after a change, can damage your inserts (especially those made from plant-based materials such as bamboo) and eat away at the fabric. Please don't hesitate to contact us by phone (04 38 21 39 50) or email at [email protected] so we can help you.

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Myriam G.

Published on 25/08/2022 à 21h49 following a purchase from 12/08/2022

Not only have I still not received my order at the Mondial Relay pickup point, but I also sent you an email yesterday and haven't received a reply. I'm very disappointed with your website.

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Melissa M.

Published on 25/08/2022 à 18h56 following a purchase from 12/08/2022

Reliable website, fast delivery

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Kevin & Cheyenne L.

Published on 22/08/2022 à 15h04 following a purchase from 06/08/2022

After 7 months of use, we have replenished our stock and are very satisfied with the TE2 diapers. I would not hesitate to recommend your brand to anyone wanting to get started. Thank you for your quality products at attractive prices compared with your competitors! See you soon for training pants and a little swimsuit for next season.

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Response from Maman et Bébé Nature Published on 26/08/2022

We're glad you like your products.

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Marina M.

Published on 21/08/2022 à 14h07 following a purchase from 08/08/2022

Order received quickly.

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Davina D.

Published on 20/08/2022 à 12h31 following a purchase from 09/08/2022

Very good

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Maeva M.

Published on 18/08/2022 à 15h29 following a purchase from 07/08/2022

Very good. Good fit.

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Ariana V.

Published on 18/08/2022 à 07h40 following a purchase from 04/07/2022

Good products and good support from the team if there is a problem.

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Sylvaine J.

Published on 16/08/2022 à 13h10 following a purchase from 29/05/2022

Fast order processing and pleasant customer service. Looking forward to trying the products and seeing how effective they are.

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Response from Maman et Bébé Nature Published on 17/08/2022

Thank you for your feedback; it really means a lot to us.

E

Elodie L.

Published on 13/08/2022 à 18h55 following a purchase from 02/08/2022

Package arrived on time and was very well packaged. My son took to them very easily. I recommend them

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Response from Maman et Bébé Nature Published on 17/08/2022

Great! We're delighted ))

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Stéphanie P.

Published on 12/08/2022 à 11h33 following a purchase from 01/08/2022

Fast delivery, carefully packaged, and the diaper patterns are very pretty! Now we just have to wait for the baby to try them

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Response from Maman et Bébé Nature Published on 17/08/2022

Thank you for taking the time to share your opinion of our products :)

C

Cyndie G.

Published on 09/08/2022 à 11h01 following a purchase from 18/07/2022

Satisfactory training pants.

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Response from Maman et Bébé Nature Published on 10/08/2022

Thanks for your feedback ))

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Sandrine O.

Published on 08/08/2022 à 11h27 following a purchase from 28/07/2022

Excellent, I wasn't disappointed with either the products I ordered or the order tracking

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Response from Maman et Bébé Nature Published on 09/08/2022

Thank you for your feedback!

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Maxime P.

Published on 02/08/2022 à 08h21 following a purchase from 09/07/2022

Product as expected, but delivery was advertised as 48 hours and took more than two weeks. Unreliable, but customer service was fairly responsive

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Priscillia S.

Published on 30/07/2022 à 12h07 following a purchase from 20/07/2022

I'm very happy with my purchase. I can't wait to try it

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Response from Maman et Bébé Nature Published on 30/07/2022

Your satisfaction is our reward! Thank you for taking the time to leave us feedback!

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Manon P.

Published on 29/07/2022 à 13h50 following a purchase from 17/07/2022

On time and as described

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Julie R.

Published on 25/07/2022 à 15h12 following a purchase from 15/07/2022

So cute! I'm so happy with my purchase!

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Response from Maman et Bébé Nature Published on 26/07/2022

Thank you for sharing your satisfaction with us :)

G

Gabriela A.

Published on 25/07/2022 à 14h57 following a purchase from 10/07/2022

I can't wait to try them soon, but they look great and high-quality!

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Response from Maman et Bébé Nature Published on 27/07/2022

Great! Thank you for your feedback )

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Angélique G.

Published on 15/07/2022 à 08h41 following a purchase from 04/07/2022

I'm very satisfied with my order, which I received quickly. One item I ordered was no longer available, so the manager called me and offered a similar item. When the parcel arrived, one item was missing. I called the store, and they sent it out again that same day. I 100% recommend them. Quality item, fast shipping, and the manager is very kind and attentive!!!

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Response from Maman et Bébé Nature Published on 20/07/2022

Thank you for your feedback; it means a lot to us :)

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Stéphanie H.

Published on 13/07/2022 à 20h34 following a purchase from 08/06/2022

The order was processed and shipped quickly. The diapers are very beautiful. I've been using this type of diaper for about nine months and am very satisfied. They're practical and easy to care for. I use a detergent that rinses out very well, and I definitely recommend washing them at 60 degrees. Tumble-drying on a delicate setting is no problem. They haven't changed at all, not even the coating. Great product, thank you!

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Response from Maman et Bébé Nature Published on 14/07/2022

Thank you for your very detailed feedback! We're delighted that you like our products.

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Jessica E.

Published on 12/07/2022 à 12h58 following a purchase from 29/06/2022

However, it's a shame that I pay taxes to you and then have to pay taxes again for the French overseas departments. The parcel ends up costing me a lot more.

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Response from Maman et Bébé Nature Published on 14/07/2022

Unfortunately, deliveries to the French overseas departments and territories are subject to these customs regulations. This is beyond our control.

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Aude L.

Published on 10/07/2022 à 22h20 following a purchase from 30/06/2022

I'm a regular customer of this online store, and as usual, everything about my order was perfect.

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Response from Maman et Bébé Nature Published on 14/07/2022

Thank you for your loyalty; it means a lot to us! We look forward to seeing you again :)

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Maeva B.

Published on 06/07/2022 à 05h36 following a purchase from 24/06/2022

The diapers haven't been used yet, but the patterns are beautiful and true to the website.

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Response from Maman et Bébé Nature Published on 10/07/2022

Thank you for your feedback :)

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Marie P.

Published on 05/07/2022 à 09h11 following a purchase from 21/06/2022

Fast and efficient!

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Response from Maman et Bébé Nature Published on 05/07/2022

Thank you for taking the time to leave us a review. We're delighted you liked everything! See you soon!

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Cécile G.

Published on 20/06/2022 à 12h06 following a purchase from 10/06/2022

Fast, complete and careful shipping.

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Response from Maman et Bébé Nature Published on 20/06/2022

Thank you for taking the time to share your opinion of our products and service! We look forward to seeing you again ))

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Pauline B.

Published on 17/06/2022 à 11h15 following a purchase from 04/06/2022

I find the products too expensive, but the delivery was perfect (products as described, reasonable delivery time).

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Response from Maman et Bébé Nature Published on 05/07/2022

Hello, thank you for taking the time to leave a review of our website. Our prices are negotiated to make reusable diapers accessible to as many families as possible, so that the cost of the equipment does not discourage people from choosing a healthier lifestyle. Please also note that we offer payment in 3 interest-free installments, allowing you to spread the cost of reusable diapers over 3 months.

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Alexandra D.

Published on 17/06/2022 à 10h21 following a purchase from 05/06/2022

Great! Very happy

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Response from Maman et Bébé Nature Published on 19/06/2022

Great, your satisfaction is our priority!

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Cecilia C.

Published on 13/06/2022 à 22h28 following a purchase from 03/06/2022

I'm very happy to have received my order. The diapers are great and exactly as described. I appreciate the plastic-free packaging and the very little waste. With 10 TE2 diapers and 40 inserts, I think we're off to a good start. The little fleece liners for a stay-dry effect are a real bonus. I recommend them.

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Response from Maman et Bébé Nature Published on 14/06/2022

Thank you for your wonderful feedback; it really means a lot to us :)

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Claire P.

Published on 06/06/2022 à 11h59 following a purchase from 25/05/2022

Quick email responses. The parcel was as described and beautifully packaged. Thank you.

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Response from Maman et Bébé Nature Published on 10/06/2022

Thank you for your feedback, it means a lot to us :)

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Antoine C.

Published on 05/06/2022 à 10h43 following a purchase from 20/05/2022

No problems, perfect delivery

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Response from Maman et Bébé Nature Published on 10/06/2022

Thank you for your feedback!

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Johanna S.

Published on 23/05/2022 à 09h33 following a purchase from 12/05/2022

VERY DISAPPOINTED! It leaks everywhere! A useless purchase and a waste of time and money. Once wet, the liner is very difficult to grab and remove. I do not recommend it!

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Response from Maman et Bébé Nature Published on 16/06/2022

Hello,

We are sorry to hear that you are having difficulties with our reusable diapers.

Generally, leaks that parents experience when they first start using reusable diapers are due to a poor fit. Please find attached a PDF document to help you position the diaper correctly: https://mamanetbebenature.fr/img/AjusterCL.pdf

We tried to reach you by phone to help find the right fit and prevent leaks.

I invite you to read this article, which explains the different causes of leaks: https://mamanetbebenature.fr/blog/113_causes-fuites-couches-lavables.html

We do not recommend disposable liners while babies are exclusively breastfed. They are very thin and are better suited to formed or semi-formed stools. In addition, the stools of breastfed babies are water-soluble and can be easily rinsed off with water, although they may stain.

Of course, we remain at your disposal if you need advice by email, on social media, or by phone.

Have a nice day,

The Maman et Bébé Nature Team.

S

Sarah D.

Published on 20/05/2022 à 15h19 following a purchase from 10/05/2022

The parcel arrived on time, was well packaged, and everything is in order.

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Response from Maman et Bébé Nature Published on 30/05/2022

Thank you for your feedback!

Customer reviews of Maman et Bébé Nature

Summary of reviews

Reviews 1, 2, 3, 4 and 5 stars