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Rating: 3 out of 5
It's a shame that delivery to another address isn't possible (birth gift). The packaging was really basic.
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Customer reviews of Maman et Bébé Nature
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 1 434 published reviews
Summary of reviews
Maman et Bébé Nature consistently delivers reliable service with fast, on-time delivery and carefully packaged parcels that reflect attention to detail. Customers highlight a broad and appealing product range, including cute, practical swimsuits and reusable swim diapers, with many noting accurate descriptions and items matching expectations. The store also earns strong praise for responsive, knowledgeable staff and helpful advice, as well as the quality and practicality of products like absorbent cotton liners and machine-washable diapers. Overall, shoppers repeatedly mention repeat purchases with satisfaction across product quality, delivery efficiency, and customer care.
Reviews 1, 2, 3 and 4 stars
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Rating: 4 out of 5
The website is easy to understand and well organized. It's a shame that home delivery isn't free given how much we spent... The diapers and inserts are just what we wanted.
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Rating: 4 out of 5
Fast delivery. Efficient after-sales service (they called me to correct an order).
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Rating: 4 out of 5
Most of the items I received matched what we see on the website, except for the all-in-one diaper with the little green leaves, whose color differs from the website. Otherwise, very happy with the order—now all that's left is to try them out.
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Rating: 4 out of 5
Perfect order. I'm just disappointed to find that these are Chinese-made diapers that have been relabeled and sold for three times the price!
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Rating: 4 out of 5
Good range of products, fast shipping.
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Rating: 4 out of 5
Very fast delivery! The products look like they're very good quality!
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Rating: 3 out of 5
Sorting by ascending price does not work.
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Rating: 3 out of 5
Navigation would need to be more “logical” when sorting by ascending price (promotions are placed alongside their standard prices, for example).
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Rating: 4 out of 5
The site is pleasant and easy to use. However, I would have liked to find advice about problems you might encounter when starting out (care, leaks, etc.).
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Rating: 4 out of 5
Very good diaper, I think. I had a leak on the sides after about 2.5 hours, but I’ll see after several washes whether the problem is fixed.
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Rating: 4 out of 5
Customer service is attentive and the site is very clear.
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Rating: 4 out of 5
Very good.
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Rating: 4 out of 5
Very satisfied, except for the Oeko-Tex bamboo washable wipes, which I find extremely thin and would not have ordered if I had known beforehand.
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Rating: 4 out of 5
The diapers are very pretty and seem to be good quality. The TE2 diapers with bamboo inserts are very practical. Fast delivery with no surprises.
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Rating: 4 out of 5
Well explained and fast delivery.
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Rating: 4 out of 5
Fast delivery. Received a lot of emails.
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Rating: 3 out of 5
Not enough information about the swim diaper. I thought there was an insert inside.
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Rating: 4 out of 5
No particular issues, although given the delivery price, that’s the least you’d expect.
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Rating: 4 out of 5
The parcel arrived quickly. I was delighted to see there was no plastic packaging for the diapers and inserts! I ordered two STARTANDGO lots, TE1 and TE2. The TE1s are great and very soft. I’ll have to see how the TE2s perform in use, as the flaps inside seem a little large. The bamboo inserts are very soft; I’m less keen on the microfiber ones, which are rougher.
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Rating: 4 out of 5
Pretty and practical diaper. The size is suitable for a 2-and-a-half-month-old baby who isn't very big. However, the snaps aren't practical; hook-and-loop fasteners would be easier to adjust on the baby.
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Rating: 4 out of 5
I was disappointed when I realized the diapers are made in China... but I'm happy with my purchase.
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Rating: 4 out of 5
Good, no problems with my order.
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Rating: 4 out of 5
Very easy to navigate, clear information, and very easy to find your way around the site.
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Rating: 3 out of 5
The product matches the one I ordered; the only thing missing is an instruction manual for beginners like me.
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Rating: 4 out of 5
I haven't tried the diapers yet because the baby isn't here yet, so I can't judge their quality. However, shipping was fast, the packaging was perfect, and the service was very professional.
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Rating: 4 out of 5
Easy navigation. Nice presentation.
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Rating: 4 out of 5
Order received very quickly and exactly as expected. Very satisfied with the site and the products.
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Rating: 4 out of 5
Great
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Rating: 3 out of 5
I never had any problems with my previous orders until the last one, when instead of receiving 15 bamboo charcoal inserts, I received 15 regular ones. I got no reply after sending a message about this order error. Anyway, I’m quite annoyed because the bamboo ones are more expensive.
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Response from Maman et Bébé Nature
Hello, a new shipment of 10 bamboo charcoal inserts is being sent today. Kind regards, Customer Service.
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Rating: 4 out of 5
Delivery is fast. We are informed of each step by email, 8 in total. The website is clear and easy to navigate.
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Rating: 4 out of 5
Order received as expected. I received an email later saying that orders over €50 came with a gift, but I missed out on it... :/
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Rating: 4 out of 5
On-time delivery. The shop has lots of good products for babies.
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Rating: 2 out of 5
The parcel wasn’t delivered to the right address. I had filled in the form so it would be sent directly to the recipient, so it was probably a computer glitch! Let’s not dwell on it.
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Rating: 4 out of 5
Order received but not tested yet. Everything seems to meet my expectations!
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Rating: 4 out of 5
Delivery was faster than expected, good quality, not tested yet, but the diapers look pretty good
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Rating: 4 out of 5
This site helped us find the cloth diapers we were looking for.
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Rating: 4 out of 5
The site is very clear and informative. A wide choice of colors and patterns. The suggested kits are interesting.
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Rating: 4 out of 5
I ordered the pack of 15 cloth diapers and some extra microfiber inserts. For my second daughter, I wanted to try cloth diapers. I tested them overnight on my first daughter, who is 3 years old: the diaper plus 2 inserts didn't leak, which is encouraging. I'll see how they work with my second daughter, who is due in early January. The diapers come in lovely colors.
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Rating: 3 out of 5
I paid for home delivery... The parcel was delivered to the building's caretaker even though I had stayed home to wait for it. I waited for nothing and therefore received it later than expected. Nevertheless, the products meet my expectations. Note: A few weeks ago, my first order was delivered to me in person. What happened the second time????
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