Maman et Bébé Nature consistently delivers reliable service with fast, on-time delivery and carefully packaged parcels that reflect attention to detail. Customers highlight a broad and appealing product range, including cute, practical swimsuits and reusable swim diapers, with many noting accurate descriptions and items matching expectations. The store also earns strong praise for responsive, knowledgeable staff and helpful advice, as well as the quality and practicality of products like absorbent cotton liners and machine-washable diapers. Overall, shoppers repeatedly mention repeat purchases with satisfaction across product quality, delivery efficiency, and customer care.
My parcel arrived on time. It's a quality product, but unfortunately I ordered the 0–2-year size, which is too small for my 11-month-old daughter... The swimsuit rubs her thighs.
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Nassira O.
Rating: 1 out of 5
following a purchase from 07/01/2026
Diaper leaks
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Response from Maman et Bébé Nature
Hello,
Leaks can have several causes: inserts that are still being broken in, or simply a small adjustment needed to the diaper settings.
In most cases, it's a detail that goes unnoticed but makes all the difference.
Feel free to contact our cloth diaper specialist for free on WhatsApp at 06 21 87 35 71. She can guide you step by step to identify the cause of the problem and help you get back to leak-free use.
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Guilaine P.
Rating: 1 out of 5
following a purchase from 15/09/2025
Order not received
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Response from Maman et Bébé Nature
Hello, the tracking information indicates that the order was delivered. Could you please confirm this? Kind regards, Customer Service.
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Joëlle G.
Rating: 3 out of 5
following a purchase from 03/07/2025
The diapers look very good, but I ordered a safari design so I would have at least one diaper with a pattern like the one shown as an example on the website. AND all the diapers are plain!!!
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Eloïse D.
Rating: 2 out of 5
following a purchase from 13/07/2025
I received my order on time, except that one product was damaged (which can happen). I sent an email with photos of the product but never got a reply... that's disappointing.
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Deborah D.
Rating: 3 out of 5
following a purchase from 03/05/2025
The diapers are pretty and shipping was fast, but it would be good to specify on the product that it doesn't include an insert.
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Response from Maman et Bébé Nature
Hello, that's right: the classic collection TE2 diapers are sold without an insert. This is specified in the product description.
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Angelique S.
Rating: 3 out of 5
following a purchase from 06/03/2025
Ordered during my sixth month of pregnancy. The diapers look good, which is why I'm giving them 3 stars, as I haven't tried them yet. I'll revise my review once the baby arrives and I can give a more informed opinion. What I can say is that the stitching is beautifully done, the inside of the diapers seems natural, and the inserts are thick and look excellent. The advantage of the 15 diapers with these inserts is that you can buy more inserts later. The outside of the diaper seems waterproof. We'll see how well it holds up over time.
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Jeanne T.
Rating: 2 out of 5
following a purchase from 11/01/2025
For an "all-in-two" diaper, there is no insert. This is false advertising. The carrier took a week and a half to deliver the package.
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Response from Maman et Bébé Nature
Hello, our all-in-two diapers from the classic range are sold without an insert. This is clearly stated, and we have never received feedback like yours before. We are sorry if you did not realize that the diaper did not include an insert, but this is in no way false advertising.
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Manon K.
Rating: 2 out of 5
following a purchase from 15/11/2024
The website mentions a 4-day delivery time, but I waited more than 10 days before receiving it. I sent an email to ask about the status of my order, but I never got a reply.
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Elodie G.
Rating: 3 out of 5
following a purchase from 05/09/2024
The parcel arrived in poor condition (but this was probably the postal service's fault). There was no special packaging inside to protect the fabrics.
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Virginie L.
Rating: 1 out of 5
following a purchase from 22/07/2024
I still haven't received the order
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Response from Maman et Bébé Nature
Hello, were you able to pick up your parcel from the collection point?
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Léa S.
Rating: 2 out of 5
following a purchase from 30/04/2024
Much too small, not as described. It's supposed to fit up to 18 kg, but my daughter weighs 11 kg and it leaves a tourniquet mark on each thigh.
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Sylvie C.
Rating: 3 out of 5
following a purchase from 28/03/2024
Very nice item, but delivery took far too long, even taking the Easter weekend into account. I won't order again.
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Response from Maman et Bébé Nature
Hello, you chose Mondial Relay, which is certainly an inexpensive carrier but has longer delivery times. The Easter weekend did indeed extend the delivery time, which unfortunately is beyond our control. We dispatched your order as soon as your purchase was confirmed. Kind regards, Customer Service.
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Sylvie M.
Rating: 1 out of 5
following a purchase from 21/02/2024
Hello, I would have liked to be able to choose the dimensions of the items. They are much too large. Sylvie Moonen
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Response from Maman et Bébé Nature
Hello, the dimensions of the items are listed in the ad and clearly explained. You wanted to pay by bank cheque, which we do not accept, but we still made an exception for you. In the end, we get a bad rating for something that was stated in the ad and clearly visible in the photo. It's a shame we went to all that trouble for you, only to receive a rating of 1.....
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Dominique S.
Rating: 1 out of 5
following a purchase from 15/12/2023
I didn’t receive the parcel intended as a Christmas gift.
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Magdalena M.
Rating: 3 out of 5
following a purchase from 01/12/2023
The information online isn't ideal. It was only when my order arrived that I realized some items were missing for my purchase to be complete.
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Virginie G.
Rating: 2 out of 5
following a purchase from 20/10/2023
The material is pleasant, but the fit is really, really poor! I expected much better quality. Laid flat, it's more or less okay, but once fastened, the panty liner bunches up, doesn't conform to the shape of the underwear at all, and feels uncomfortable. It makes a big lump in your underwear! It feels mass-produced: I should never have bought so many!
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Emmanuelle G.
Rating: 2 out of 5
following a purchase from 03/07/2023
Hello, I ordered from you after comparing several other websites, and I was really looking forward to receiving my products. I live on Réunion Island, so I had them delivered to a friend in the Paris region in July. She brought everything to me this week during a visit here in September. My patience was rewarded with lovely diapers that look just like they did on the website. The baby will be here in a month, and I already can't wait to put them on! However... I ordered an AUTUMN PREMIUM PACK, and unfortunately part of it is missing. The waterproof bag is missing: was it forgotten? I'm disappointed.
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Maud C.
Rating: 3 out of 5
following a purchase from 20/06/2023
It says the size goes up to 2 years, but when I put it on my 6-month-old son, I was already using the tightest snaps. He is a little above average in height and weight, but I think it's a shame that he is already at the maximum size for the swimsuit.
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Jackielou D.
Rating: 3 out of 5
following a purchase from 27/01/2023
The website wasn't updated, and I almost couldn't pick up my parcel from the collection point in time. But I did receive it. The parcel was in perfect condition. Can't wait to use the products.
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Alexandra B.
Rating: 1 out of 5
following a purchase from 06/11/2022
The diapers leak, and on top of that I paid 7.54 euros for 48-hour delivery and it arrived 4 days later!
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Response from Maman et Bébé Nature
Hello, could you tell us more? If leaks occur, there is a reason. Please note in particular that new diapers and inserts may leak because the fabrics have not yet been broken in and have therefore not reached their maximum absorbency. The inserts will reach their maximum absorbency after 10 to 15 soaks. Finally, did you follow our fitting advice? Sometimes an incorrect fit is enough to cause leaks. Please don't hesitate to get back to us so we can advise you.
Regarding delivery, unfortunately we cannot guarantee delivery within 24 hours; like you, we depend on the transport company's performance.
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Gwenaelle L.
Rating: 3 out of 5
following a purchase from 28/10/2022
Not absorbent enough and a little expensive for the quality of the diapers
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Response from Maman et Bébé Nature
Hello, when cloth diapers and inserts are new, they are not yet broken in, meaning they have not reached their maximum absorbency. To achieve this, you will need to wait until they have been washed 10 to 15 times. At that point, you will see that their absorbency is at its maximum. This is all explained in the brochure you received with your order. Please do not hesitate to contact us if you need any further information. Kind regards, Customer Service.
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Nora B.
Rating: 3 out of 5
following a purchase from 09/09/2022
Disappointed that I paid for home delivery when my parcel was delivered to a pickup point. Also, the diapers cannot be used for children weighing 3 kg; they are too big, even with the size-reducing snaps. Otherwise, very good quality and fairly clear instructions for use.
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Bonnet J.
Rating: 3 out of 5
following a purchase from 29/08/2022
I am very satisfied with the product, even though the washable cotton liners tend to slip around in the diaper because of their simple rectangular shape. However, I am very unhappy with the delivery service selected by the brand. Delivery was really too expensive (half the price of the product...) and it was sent to a pickup point, too, despite being a very small parcel.
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Laura V.
Rating: 3 out of 5
following a purchase from 17/08/2022
Very good and fast delivery. The TE2 diapers and microfiber inserts are great! Disappointed with the 4-layer bamboo and microfiber inserts, which fall apart after 6-7 months of use.
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Response from Maman et Bébé Nature
Thank you for your feedback on our products. Regarding your inserts, it is not normal for them to fall apart after 6 months of use. Something may be wrong with your care routine. Inserts that fall apart are often not rinsed after changing the baby. The ammonia in urine, if it is not rinsed off after a change, can damage your inserts (especially those made from plant-based materials such as bamboo) and eat away at the fabric. Please don't hesitate to contact us by phone (04 38 21 39 50) or email at [email protected] so we can help you.
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Myriam G.
Rating: 1 out of 5
following a purchase from 12/08/2022
Not only have I still not received my order at the Mondial Relay pickup point, but I also sent you an email yesterday and haven't received a reply. I'm very disappointed with your website.
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Maxime P.
Rating: 2 out of 5
following a purchase from 09/07/2022
Product as expected, but delivery was advertised as 48 hours and took more than two weeks. Unreliable, but customer service was fairly responsive
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Johanna S.
Rating: 1 out of 5
following a purchase from 12/05/2022
VERY DISAPPOINTED! It leaks everywhere! A useless purchase and a waste of time and money. Once wet, the liner is very difficult to grab and remove. I do not recommend it!
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Response from Maman et Bébé Nature
Hello,
We are sorry to hear that you are having difficulties with our reusable diapers.
Generally, leaks that parents experience when they first start using reusable diapers are due to a poor fit. Please find attached a PDF document to help you position the diaper correctly: https://mamanetbebenature.fr/img/AjusterCL.pdf
We tried to reach you by phone to help find the right fit and prevent leaks.
I invite you to read this article, which explains the different causes of leaks: https://mamanetbebenature.fr/blog/113_causes-fuites-couches-lavables.html
We do not recommend disposable liners while babies are exclusively breastfed. They are very thin and are better suited to formed or semi-formed stools. In addition, the stools of breastfed babies are water-soluble and can be easily rinsed off with water, although they may stain.
Of course, we remain at your disposal if you need advice by email, on social media, or by phone.
Have a nice day,
The Maman et Bébé Nature Team.
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Sandrine B.
Rating: 2 out of 5
following a purchase from 26/01/2022
The liners are great. I’m going to order some more.
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Response from Maman et Bébé Nature
Hello, thank you very much for taking the time to post a review. We’re delighted that the liners suit you. However, we noticed that the rating you gave us is quite low, even though your comment is very positive. Was this a mistake? If not, please feel free to get back to us and let us know what didn’t go well with your shopping experience. Have a lovely day, The Maman Et Bébé Nature Team
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Hélène R.
Rating: 2 out of 5
following a purchase from 26/01/2022
I’ve been using cloth diapers for about two weeks, and so far there have been leaks—and not just minor ones. I think I’ve washed them at least 10 or 15 times, and they still aren’t waterproof. They’re pretty, but they aren’t doing their job at the moment.
Also, while they do create less waste, given the amount of water used to wash them, as well as the clothes and sheets, I’m not sure the environmental impact is all that great. I have to admit I’m very disappointed, especially since I spent over €200 in total because I really believed in them...
I’ll keep trying, though, and see whether they live up to their promise in the long run.
As for delivery and packaging, everything was perfect; I have no complaints.
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Response from Maman et Bébé Nature
Thank you for your message. I’ll take a look at the blog. I’ve tried several adjustments, but none have worked so far. I’ll keep trying and get back to you in a little while.
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Hélène R.
Rating: 2 out of 5
following a purchase from 26/01/2022
I’ve been using cloth diapers for about two weeks, and so far there have been leaks—and not just minor ones. I think I’ve washed them at least 10 or 15 times, and they still aren’t waterproof. They’re pretty, but they aren’t doing their job at the moment.
Also, while they do create less waste, given the amount of water used to wash them, as well as the clothes and sheets, I’m not sure the environmental impact is all that great. I have to admit I’m very disappointed, especially since I spent over €200 in total because I really believed in them...
I’ll keep trying, though, and see whether they live up to their promise in the long run.
As for delivery and packaging, everything was perfect; I have no complaints.
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Response from Maman et Bébé Nature
Hello,
We’re sorry that you’re not satisfied with your order. Leaks can sometimes occur during the first few uses, often because of an incorrect fit, especially when the child is still very young. I invite you to read this article about leaks, which will help you identify the cause of the leaks you’re experiencing: https://mamanetbebenature.fr/blog/113_causes-fuites-couches-lavables.html
Have you contacted customer service so we can review how you’re using the diapers? If you haven’t yet, please get in touch by email at [email protected] or by phone at 04 38 21 39 50.
I’m available if you need any further information.
Have a lovely day.
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Alice C.
Rating: 3 out of 5
following a purchase from 28/09/2021
I give it 3 stars because the website is well designed, but there isn't enough information about the diapers and how they work.
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Response from Maman et Bébé Nature
Hello Alice. We're sorry to hear that you didn't find enough information about our products. However, we invite you to check out our blog and social media. We try to share as much information as possible about using our diapers. If you can't find what you're looking for, we'd be happy to speak with you by phone and answer all your questions! Have a nice day!
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Sonia V.
Rating: 3 out of 5
following a purchase from 07/04/2021
Lovely fabric, very soft and pleasant. Unfortunately, in my opinion, they're better suited as makeup-removing pads than as wipes for changing a baby... They're too thin for my taste, and I find they hold up less well to repeated high-temperature washes than the classic range I tried before (they shed fibers and seem to get thinner). A lovely product, but it doesn't meet my current needs. Twins go through a lot of wipes!
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Ophelie L.
Rating: 3 out of 5
following a purchase from 09/03/2021
I think the little diaper is great, but the bag and wipes are nothing special.
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Véronique G.
Rating: 3 out of 5
following a purchase from 26/01/2021
I wasn't expecting all these issues with leaks and the inserts being ineffective during the first few uses... As a childminder with three children, it's completely uncomfortable and a considerable amount of extra work... Perhaps I regret it; maybe I didn't choose the right website and the right cloth diapers... To help preserve the planet, I have to persevere... Disappointed by how leaky these diapers are.
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Response from Maman et Bébé Nature
Hello,
We are sorry that our products have not fully satisfied you.
The inserts need to be washed 10 to 15 times to reach their maximum absorbency.
I invite you to read this article, which should help you identify the cause of the leaks: https://mamanetbebenature.fr/blog/113_causes-fuites-couches-lavables.html
Please feel free to contact us by email or phone if you need advice on adjusting the products.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/08/2020
The website is well designed
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/08/2020
Delivery was okay. Shipping costs are inexplicable. It's hard to understand which option is best before buying. There are a lot of leaks, which may be resolved with use... In the meantime...
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Response from Maman et Bébé Nature
Hello, could you please tell us what was wrong with the delivery? Kind regards, Customer Service.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/07/2020
The website is good. However, the free-shipping threshold has gone up and is a bit excessive now.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/06/2020
Fast delivery; product not tested yet!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/06/2020
More demonstrations would be a plus for people who are unfamiliar with them.
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