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M
Rating: 4 out of 5
Very pretty and practical swimsuit (0–2 years)! The only downside is the inserts, which seem large (not used yet).
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Customer reviews of Maman et Bébé Nature
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 1 434 published reviews
Summary of reviews
Maman et Bébé Nature consistently delivers reliable service with fast, on-time delivery and carefully packaged parcels that reflect attention to detail. Customers highlight a broad and appealing product range, including cute, practical swimsuits and reusable swim diapers, with many noting accurate descriptions and items matching expectations. The store also earns strong praise for responsive, knowledgeable staff and helpful advice, as well as the quality and practicality of products like absorbent cotton liners and machine-washable diapers. Overall, shoppers repeatedly mention repeat purchases with satisfaction across product quality, delivery efficiency, and customer care.
Reviews 1, 2 and 4 stars
Reset filtersC
Rating: 4 out of 5
Very pretty patterns. Product as described
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M
Rating: 2 out of 5
My parcel arrived on time. It's a quality product, but unfortunately I ordered the 0–2-year size, which is too small for my 11-month-old daughter... The swimsuit rubs her thighs.
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M
Rating: 4 out of 5
I bought a reusable swimsuit/diaper with what I thought were inserts. Unfortunately, there's nothing to secure them inside. This could be uncomfortable for the child.
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Y
Rating: 4 out of 5
The website is well designed, although the information provided about the inserts is not the same as what we receive in a brochure with the diapers.
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N
Rating: 1 out of 5
Diaper leaks
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Response from Maman et Bébé Nature
Hello,
Leaks can have several causes: inserts that are still being broken in, or simply a small adjustment needed to the diaper settings.
In most cases, it's a detail that goes unnoticed but makes all the difference.
Feel free to contact our cloth diaper specialist for free on WhatsApp at 06 21 87 35 71. She can guide you step by step to identify the cause of the problem and help you get back to leak-free use.
Leaks can have several causes: inserts that are still being broken in, or simply a small adjustment needed to the diaper settings.
In most cases, it's a detail that goes unnoticed but makes all the difference.
Feel free to contact our cloth diaper specialist for free on WhatsApp at 06 21 87 35 71. She can guide you step by step to identify the cause of the problem and help you get back to leak-free use.
G
Rating: 1 out of 5
Order not received
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Response from Maman et Bébé Nature
Hello, the tracking information indicates that the order was delivered. Could you please confirm this? Kind regards, Customer Service.
E
Rating: 2 out of 5
I received my order on time, except that one product was damaged (which can happen). I sent an email with photos of the product but never got a reply... that's disappointing.
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N
Rating: 4 out of 5
The 0–2-year-old swim diapers are good quality. Tested once on my 7-month-old twins; we'll see over time whether they are adjustable enough. It's a shame, though, that there isn't a flap to hold the insert inside, as that would make it easier to put in place!
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P
Rating: 4 out of 5
Everything is fine, but it's a gift
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G
Rating: 4 out of 5
Order received quickly. Can't wait to try these new products.
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S
Rating: 4 out of 5
Very good quality, practical, and fast delivery
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M
Rating: 4 out of 5
Excellent products
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N
Rating: 4 out of 5
Fast delivery, quality products
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J
Rating: 4 out of 5
The package arrived very quickly. The diapers smelled really nice and are very pretty and good quality. However, I don't really understand how to put the inserts in. Just like that? With nothing to hold them in place? It's a shame there are no instructions. Maybe it seems obvious to the people who design them, but for new parents... it's not always easy!
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J
Rating: 2 out of 5
For an "all-in-two" diaper, there is no insert. This is false advertising. The carrier took a week and a half to deliver the package.
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Response from Maman et Bébé Nature
Hello, our all-in-two diapers from the classic range are sold without an insert. This is clearly stated, and we have never received feedback like yours before. We are sorry if you did not realize that the diaper did not include an insert, but this is in no way false advertising.
M
Rating: 2 out of 5
The website mentions a 4-day delivery time, but I waited more than 10 days before receiving it. I sent an email to ask about the status of my order, but I never got a reply.
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E
Rating: 4 out of 5
Very good purchase
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V
Rating: 1 out of 5
I still haven't received the order
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Response from Maman et Bébé Nature
Hello, were you able to pick up your parcel from the collection point?
L
Rating: 4 out of 5
I didn't know the site, but it was great. I received the mattress; the only downside is that the cover around it isn't big enough, so it folds the mattress in half. The parcel came with 3 diapers. Thank you for the thoughtful gesture.
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Response from Maman et Bébé Nature
Hello,
Could you please change your review? Following our phone conversation, we saw together that there is an error on the website. You purchased the swim kit from our store :)
Kind regards, Customer Service
Could you please change your review? Following our phone conversation, we saw together that there is an error on the website. You purchased the swim kit from our store :)
Kind regards, Customer Service
L
Rating: 2 out of 5
Much too small, not as described. It's supposed to fit up to 18 kg, but my daughter weighs 11 kg and it leaves a tourniquet mark on each thigh.
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R
Rating: 4 out of 5
I'm satisfied, but how can I stop the pad from slipping once it's fastened? It feels comfortable against the skin.
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E
Rating: 4 out of 5
The product meets expectations. I think it's a shame that after placing an order worth over 400 euros, I was offered a nursing necklace only with a future order. The gift would have been welcome with this order.
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Response from Maman et Bébé Nature
Hello,
We understand your disappointment. However, once the parcel has been sent, it is impossible for us to add the gift to the order. We would be happy to include the necklace with your next order, with no minimum purchase. Just remind us. Kind regards, Customer Service.
We understand your disappointment. However, once the parcel has been sent, it is impossible for us to add the gift to the order. We would be happy to include the necklace with your next order, with no minimum purchase. Just remind us. Kind regards, Customer Service.
S
Rating: 1 out of 5
Hello, I would have liked to be able to choose the dimensions of the items. They are much too large. Sylvie Moonen
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Response from Maman et Bébé Nature
Hello, the dimensions of the items are listed in the ad and clearly explained. You wanted to pay by bank cheque, which we do not accept, but we still made an exception for you. In the end, we get a bad rating for something that was stated in the ad and clearly visible in the photo. It's a shame we went to all that trouble for you, only to receive a rating of 1.....
M
Rating: 4 out of 5
Parcel arrived on time, all good
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O
Rating: 4 out of 5
So far, I’m happy with my purchase. I’ll see how things go once the baby arrives. One downside, though: the white inserts take a very long time to dry (we have an indoor drying rack with a heat pump right above it, and they still take over 48 hours to dry...). It’s really inconvenient. I have to put them in the tumble dryer. I hope that doesn’t wear them out too quickly.
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Response from Maman et Bébé Nature
Thank you for your feedback on our products! Please note that tumble-drying the inserts is beneficial, as it helps tighten the fabric fibers. However, we recommend using a delicate drying cycle.
C
Rating: 4 out of 5
The parcel was clean and well packaged. The diapers and inserts seem to be good quality. I’ll see how absorbent they are once the baby is here.
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D
Rating: 1 out of 5
I didn’t receive the parcel intended as a Christmas gift.
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M
Rating: 4 out of 5
No opinion for now; it's a gift that hasn't been given yet
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X
Rating: 4 out of 5
Good shipping quality, but the parcel was damaged by the delivery company!
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V
Rating: 2 out of 5
The material is pleasant, but the fit is really, really poor! I expected much better quality. Laid flat, it's more or less okay, but once fastened, the panty liner bunches up, doesn't conform to the shape of the underwear at all, and feels uncomfortable. It makes a big lump in your underwear! It feels mass-produced: I should never have bought so many!
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M
Rating: 4 out of 5
Great!
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C
Rating: 4 out of 5
A little less thick would have been more comfortable to wear. But ideal for no longer having to buy disposable panty liners
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E
Rating: 2 out of 5
Hello, I ordered from you after comparing several other websites, and I was really looking forward to receiving my products. I live on Réunion Island, so I had them delivered to a friend in the Paris region in July. She brought everything to me this week during a visit here in September. My patience was rewarded with lovely diapers that look just like they did on the website. The baby will be here in a month, and I already can't wait to put them on! However... I ordered an AUTUMN PREMIUM PACK, and unfortunately part of it is missing. The waterproof bag is missing: was it forgotten? I'm disappointed.
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S
Rating: 4 out of 5
I received a call from customer service about an item in my order that was out of stock. The person was extremely friendly, offered me several equivalent products, and kindly waited while I looked at the models online!
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C
Rating: 4 out of 5
The items are beautiful. However, I paid for 48-hour delivery, but it took a week and a half to arrive, and the envelope was half open.
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H
Rating: 4 out of 5
Lovely product, feels high quality, and arrived quickly. However, I find it hard to believe that the diaper can be adjusted to fit up to age two. Even for my 10-month-old baby, who is slightly below average in weight and height, we use the largest size.
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L
Rating: 4 out of 5
I'm happy with the product, but one insert was missing. Also, for your information, the email address for filing a complaint doesn't work. The swimsuits are great, though.
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Response from Maman et Bébé Nature
Hello, did you receive the missing insert?
A
Rating: 4 out of 5
Sensitive range diapers are good quality, and the cotton inserts work well, although they're a little thick. Some colors were unavailable, but customer service quickly offered an alternative. Very responsive!
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G
Rating: 4 out of 5
Easy and less expensive
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